Tescom Nobby NTE10, Manual, Page: 10 / 32

Troubleshooting
Issues Possible Reasons
In the case of other errors or malfunctions, immediately stop use and contact the information
number on the product box.
Care and Maintenance
● Make sure the power is OFF. If you accidentally turn on the power, it could shock you or
cause a malfunction or short circuit.
● Do not wash the main unit with water. Do not immerse it in water or splash water on it. It
could cause malfunctions.
● Do not wipe with benzine, paint thinner or alcohol. It could cause deformation or discoloration.
Use a soft, dry cloth to wipe off dirt on the main unit.
●
When dirt does not come off easily
Soak a dry cloth in soapy water or a neutral cleaning
agent cut with water, and wring it out thoroughly
before wiping with it.
●
Periodic maintenance
Periodically (at least once a month) clean the Air
Intake and Intake and grooves around the heads.
Use a soft toothbrush to remove dirt and dust.
Cool Head Groove
LED Head Groove
Air Intake
*Make sure dust or dirt does not enter the main unit through the Air Intake.
Make sure the power is OFF and the power adapter is
not attached before performing maintenance.
Specific
ations
120ｇ
（main unit）
Cap
Power Adapter
Power
Source
Power
Consumption
Power
Adapter
Nickel Metal Hydride Battery (DC3.6V, 750mAh)
1 unit
Main Unit
When plugged in 10W
Cool Facial
Care
When plugged in 2W LED Care
Height 111 mm x width 46 mm x depth 40 mm
(main unit)
Dimensions
Weight
Accessories
LED Care:
5 minutes (auto OFF)
Cool Facial Care:
5 minutes (auto OFF)
Product Name
Rated
Time
Skin Cool Pat
AC100-240V 50/60Hz
Product Number NTE10
Charge
Time
Approx. 5 hours
W a r n i n g
Solution
The Cool Head is not
cooling.
The Air Intake or Exhaust is
blocked.
There is no charge left.
The LED Switch is not ON.
There is no charge left.
It was not used for over 3
months. (Natural discharge)
The product is charged despite
there still being charge
remaining. (Top-up charge)
The nickel metal hydride
battery is getting old.
The power adapter is not
connected properly.
The power adapter is
malfunctioning.
The power adapter is not
connected properly.
The plug is not connected
to the outlet firmly.
Push the Cool Switch and
confirm the Cool Facial Care
power light changes from
blinking to a steady light.
Hold properly to ensure
the Air Intake and Exhaust
are not blocked.
Charge it or use it while
plugged in.
Turn on the LED Switch.
Charge it or use it while
plugged in.
Charge it.
Use the battery fully
before charging.
Contact the information
number on the product box.
Make sure the power adapter
is securely connected to the
main unit and the outlet.
Contact the information
number on the product
box.
Firmly connect the unit-side
plug of the power adapter
to the main unit socket.
The issue may be with the
outlet. Contact the information
number on the product box.
The LED Head isn’ t
lighting up.
It can only be used a few
times after charging.
The Battery Light starts
blinking too soon.
The power cord or
power adapter are
abnormally hot.
Charging does not work.
It cannot be used with
the power adapter
plugged in.（Not turning
on while plugged in）
The Cool Switch is not ON.
The power adapter is mal-
functioning. Or the main
unit is malfunctioning. Contact the information
number on the product
box.
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