OPERATIONS MANUAL
ii
+1 215 785 2338
The warranty set forth herein DOES NOT APPLY to defects resulting from ordinary wear, tear and usage,
or any cause, similar or dissimilar, not resulting solely from defective material and/or workmanship.
The Warranty set forth herein shall NOT be effective unless:
1.
Notice of defect is given to TESCO by phone, fax, email or mail as soon as the defect is
discovered.
2.
Notice of defect contains the following information: PRODUCT serial number, PRODUCT model
number, date of original installation, and an accurate and complete description of the defect
including the exact circumstances leading to the defect.
3.
The defective PRODUCT or part is returned only upon authorization from TESCO as evidenced by
the issuing of a Return Merchandise Authorization (RMA) number, and that the transportation
charges are prepaid (except that TESCO may, at its option, appoint a qualified DISTRIBUTOR to
make field inspections of the PRODUCT for which purpose the purchaser shall permit such
DISTRIBUTOR to enter upon its premises and examine the PRODUCT).
4.
The Return Merchandise Authorization (RMA) number is written on the shipping label and all
paperwork defective PRODUCT or part.
5.
The defective PRODUCT or part is returned in the original packing or packing approved by TESCO
TESCO is not responsible for drayage charges, damages or labor costs incurred in conjunction with
failure, removal or reinstallation of any PRODUCT, all of which shall be at the purchaser's expense.
TESCO is not responsible for special, incidental or consequential damages, whether resulting from
breach of warranty, negligence or any other reason.
TESCO manufactured parts will be available for a minimum period of at least two years after the
manufacture of a PRODUCT has been discontinued.
TESCO will provide original purchaser during the Warranty Period, unlimited telephone consulting time
for the purpose of PRODUCT trouble shooting/servicing and for the first thirty (30) days of the Warranty
Period, unlimited telephone consulting time for the purpose of PRODUCT/software application.
THE WARRANTY CONTAINED HEREIN IS IN LIEU OF ALL OTHER WARRANTIES AND TESCO MAKES NO
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OR
CONDITION, DESIGN, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER
MATTER.
No other Warranty, express or implied, is authorized by TESCO, and no DISTRIBUTOR of TESCO or any
other person has any authority to amend, extend, modify, enlarge or otherwise alter the foregoing
warranty and disclaimers in any way whatsoever, except as provided for in an Extended Limited
PRODUCT Warranty Agreement.