2 Door Robe Assembly Instructions
www.tesco.com
Produced in England for TESCO Stores Ltd.
Tesco 2011.
C
3
Our promise
Further Assistance
We are happy to refund or replace any Tesco product which
falls below the high standard you expect. Just ask any
member of staff. This will not effect your statutory rights.
Home service technicians
If you have a fault with your product please contact our
customer service team on
08450 264 549
. If you have had
the product for 28 days or less you may be offered a
replacement, refund or for a fully trained home service
technician to visit your home to assess the fault and repair
the product where possible.
If you have had the product for more than 28 days we send
an independent home service technician to review and
repair the product where possible and recommend further
action.
Missing parts
If you are missing any fixtures and fittings for your product
please contact our customer service team on
0845 0613967
and they will be happy to arrange for a replacement to be
sent to you free of charge.
Tesco Self Assembly Furniture telephone
Service
Tesco has enlisted the help of FIRA Service Technicians,the
UK
’
s experts on furniture, to provide a helpline for those
hitting snags when putting their flat pack item together.
The Knowledgeable and patient staff at FIRA can help you
and are available to take your call 08.00hrs to 20.00hrs
Monday to Friday on:
0845 520 5516*
*
Calls are charged at local rates.
The Furniture Ombudsman
As part of our commitment to maintaining high standards and
responsible furniture retailing, Tescos is a Full Member of The
Furniture Ombudsman. This means that if you
’
re not entirely
satisfied with your purchase - and we haven
’
t managed to
resolve the problem - you can contact them to look into it
for you. By signing up to The Furniture Ombudsman Code of
Practice we promise to follow their decisions - ensuring that
you get a fair deal. This means that you can buy in complete
confidence when selecting your furniture from Tesco.
You should first discuss your complaint with our customer
service team on 08450 264 549 so that we can try to solve any
issues. After that, if you
’
re still not happy you can contact The
Furniture Ombudsman at www.thefurnitureombudsman.org
You can write to us at
Tesco Stores Ltd,
New Tesco House,
Delamare Road,
Cheshunt,
Herts, EN8 9SL, UK
FREEPHONE 0800 50 55 55
To view our full furniture range please visit direct.tesco.com
“
Inspiring Consumer Confidence
”
Assembly service
If you decide that you do not wish to assemble this
product yourself, please contact our trained assembly team
on 08450 264 549 and one of our skilled staff will be happy
to talk you through the assembly.
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