TERSO TS087, User Manual

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12 TS087 User Manual
Support
Terso’s RFID Directional Read Point (TS087) has many RF Performance settings that can
be changed to improve RFID tag reads such as RFID Power, read sensitivity, tag population,
and others. If you are having issues achieving consistent tag reads, please contact
Terso’s Product Management team at (608) 298-4100. You may also contact the Product
Management team if you are experiencing problems with your Device, such as connectivity
issues or power-up issues.
Please make sure you have the Device Digital Serial Number (DSN) ready for reference.
This DSN is on a label on the exterior of the Device near the “Powered by Terso” label.
Staff are available during Terso’s standard business hours: M-F, 8AM-5PM CT. Response
times are typically a few business hours.
GETTING HELP
5. Jetstream Aggregates
a. A Jetstream Aggregate is an event that represents a transaction/change to the
Devices tags.
b. These are events that captures what RFID tags were added and/or removed from
the Device, along with the pass RFID (if applicable) that was provided to access
the Device.
Raw Aggregate example:
{ “PassRfid”: “0123456789”,
“Removes”: [
“AD4424044149F1765B0000CF”,
“AD4424044149FB7B5C0000D0”],
“Device”: “MyDeviceName”,
“ReceivedTime”: “2018-05-19T13:23:44Z”,
“Type”: “AggregateEvent”,
“EventId”: “a85745f7-a348-4454-8a97-8eee2aeef853”,
“EventTime”: “2018-05-19T13:23:36Z”,
“Version”:2 }
OPTIONAL CEILING TILE MOUNT
The recommended mounting for the Terso RFID Directional
Read Point (TS087) is by suspended ceiling mounting. The
Device comes complete with a VESA mount for customizable
mounting in a 2 ft x 2 ft suspended ceiling tile system.
Please contact Terso Solutions for information and pricing of
the Ceiling Tile Mount.