16
TerraTec HomeArena TXR 884 (English)
8. Limited warranty
TerraTec Electronic GmbH (hereinafter: “TerraTec”) guarantees the first buyer (hereinafter:
“buyer”) the product's freedom from defects in materials and workmanship for a period of 24
months if used as intended, installed in the original system under the conditions specified
below. This warranty does not cover problems of compatibility with hardware, software or
alternative configurations used with the device. In the event of damage covered by this war-
ranty, TerraTec shall repair or replace the device free of charge at its own discretion.
TerraTec reserves the right to replace the device with a comparable or superior model. Such
replacement devices may be reconditioned or may contain reconditioned parts. Repaired or
replaced products shall be subject to the same terms of warranty.
This limited warranty does not cover incorrect use, misuse, improper handling, accidents,
improper installation or other reasons not related to defects in materials or workmanship.
TerraTec reserves the right to invoice repairs performed for any of the reasons specified above
as appropriate. This shall also apply to the return of equipment which is in good operating
condition. Memory or other components that were not originally supplied with this product
are not covered by this warranty.
In the event of warranty claims, please contact TerraTec technical support. You must have
spoken to one of our services staff members before returning a device to us. You will be given
an RMA (return material authorization) number and information on how to proceed with the
return of your damaged product. No TerraTec product will be accepted for repairs without an
RMA number and proof of purchase. The sales slip or invoice shall suffice as proof of pur-
chase. The costs for shipping of the product to be repaired by TerraTec shall be borne by the
sender.
No other warranties are made, express or implied, including but not restricted to warranties
with regard to suitability for a specific purpose or commercial viability. TerraTec shall under
no circumstances be held liable for damages arising from the deployment or installation of a
TerraTec product or from the infringement upon an express or implied warranty. TerraTec's
liability toward the buyer shall be limited to the purchase price of the device in the event that
damages arise from the use of the device or negligence by TerraTec. TerraTec reserves the
right to investigate and verify damage to any and all products or components. This warranty
does not apply to software components.
