Instruction for Use
plasma care and plasma care spacer
IFU plasma care© and plasma care© spacer
Version: 0.1
Date: 26.05.2020
Copyright: terraplasma medical GmbH
Page 30/38
10
Orientation, training and support
10.1
Orientation
Orientation regarding the intended use is provided upon delivery of the plasma care®. It can
be provided in person or by telephone.
10.2
Training
Training in how to use the plasma care® that extends beyond usual orientation is offered by
terraplasma medical GmbH in the form of:
•
Personal training on site by an employee of terraplasma medical GmbH.
•
Personal training by telephone or video/web conference by an employee of the ter-
raplasma medical GmbH.
•
Training video on the website of terraplasma medical GmbH
www.terraplasma-medi-
cal.com
10.3
Service and support
In case of questions employees of terraplasma medical GmbH can be contacted during the
regular office hours (Monday to Thursday from 09:00h to 17:00h, Friday from 09:00h to 15:00h)
via:
Telephone:
+49 89 588 0 553 0
Fax:
+49 89 588 0 553 99
E-Mail:
10.4
Troubleshooting
Error: Plasma ring glows red permanently:
Remove the spacer and re-attach it again.
Check whether the plasma source unit is attached properly and is
flush
to the plasma care®
device:
•
If this is not the case, re-attach the plasma source unit carefully and
flush
to the plasma
care®.
Check the plasma source unit and the plasma source for humidity and wetness, for example
due to disinfectant residues:
•
If this is the case, the plasma source unit and the plasma source need to be dried. For
this purpose, allow the plasma source unit to dry over night.
•
Alternatively, you can employ a new plasma source unit.
Check the plasma source unit for contamination:
•
If this is the case, clean the plasma source unit according to chapter 9.1.2 Cleaning of
the plasma source unit.
