Warranty And Repair Information
REPAIR INFORMATION
Products manufactured by Terahertz Technologies Inc. are designed and manufactured to provide
reliable performance. However, in the event that service is required, both telephone technical assis-
tance and factory repair services are available. Call (315) 736-3642, FAX 736-4078 or E-mail
([email protected]) for information.
For IN-WARRANTY REPAIRS, call us to obtain a Returned Material Authorization number, (RMA
Number). All products are to be returned to TTI with freight charges pre-paid. Those products sent
under warranty will be returned to our customers pre-paid. We cannot be responsible for returned
products that do not reference the TTI RMA number.
For OUT-OF-WARRANTY repairs, services are billable for both time and materials.
LIMITED WARRANTY
TERAHERTZ TECHNOLOGIES INC. (“TTI”) WARRANTS THAT TO THE FIRST PUR-
CHASER, FOR A PERIOD OF TWO YEARS FROM THE DATE OF RECEIPT, THAT THIS
PRODUCT (“THE PRODUCT”) WILL BE FREE FROM DEFECTS IN MATERIALS AND
MANUFACTURING. THE FOREGOING WARRANTY IS THE ONLY WARRANTY, EXPRESS
OR IMPLIED, GIVEN BY TTI, I.E., THERE IS NO WARRANTY OF FITNESS FOR A PAR-
TICULAR PURPOSE. TTI HEREBY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY
OTHER THAN THE WARRANTY IN THE FIRST SENTENCE TO THE FULLEST EXTENT
PERMITTED BY LAW. THE SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY
IS REPAIR OR REPLACEMENT AT TTI’S OPTION OF ANY PRODUCT THAT PROVES TO
BE DEFECTIVE IN MATERIALS OR MANUFACTURING WITHIN TWO YEARS OF RE-
CEIPT OF THE PRODUCT. NOTE: THIS WARRANTY DOES NOT APPLY TO ANY PROD-
UCT WHICH HAS BEEN SUBJECT TO MISHANDLING, MISUSE, OR SERVICE BY UNAU-
THORIZED PERSONNEL OR TO ANY PRODUCT WHICH HAS BEEN DAMAGED, MODI-
FIED, ALTERED OR TAMPERED WITH. TO THE FULLEST EXTENT OF THE LAW, TTI
DISCLAIMS ALL LIABILITY FOR ANY OTHER DIRECT, INCIDENTAL OR CONSEQUEN-
TIAL DAMAGES ALLEGED TO BE CAUSED BY A DEFECTIVE PRODUCT, I.E., TTI WILL
NOT BE RESPONSIBLE FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OTHER
THAN THE COST OF REPLACING THE PRODUCT OR ANY OTHER MONETARY DAM-
AGE SUCH AS LOST WAGES OR PROFITS CAUSED BY ANY USE, ATTEMPTED USE
OR INABILITY TO USE THE PRODUCT. NOTE: BY USING THE PRODUCT, YOU AGREE
THAT REPAIR OR REPLACEMENT AT TTI’S OPTION WILL FULLY SATISFY TTI’S WAR-
RANTY OBLIGATION TO YOU, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT
LIABILITY OR OTHER APPLICABLE LAW.
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