Charge the battery to 100% before your first ride.
When charging your e-bike:
Before riding, check whether the screws in the following key parts are properly
tightened:
Use a rag or large brush to clean the dust when there is not much sludge on your
e-bike.
When there is a lot of sludge on your e-bike, use a brush and soapy water to wash
off the sludge, rinse it with clean water, and then dry it with a cloth.
Check the wear degree of the brake blocks after you have them cleaned to see if
they can ensure normal braking. Replace them promptly if they are seriously worn.
It is recommended to clean the e-bike after you ride it for about 200 km. You need
to clean the bike first before you put it into storage if you plan to not ride for a long
period of time.
After all screws are properly tightened before the first ride, check if they maintain
the same fastening performance when your e-bike reaches a 200 km riding
distance and at every 1,000 km after the initial 200 km.
It is recommended to check the fastening performance of screws at every 600 km
if you usually ride under complex road conditions.
Check the tire pressure by hand or with a tool and ensure the pressure is within
the range of 50-75 PSI/3.4-5.1 BAR.
Press the driving belt to check whether the belt tension is proper (you should
be able to press the middle part of the belt down 10-15 mm if the tension is
moderate).
If you want to use your e-bike on public roads, please make sure that you comply
with local riding regulations, for example those governing riding equipment,
control lights, and reflectors.
Make sure that you wear the correct protective equipment. Always wear a helmet
and be visible.
When properly adjusted, the saddle should be at hip height.
Check and ensure that the front wheel quick release, handlebar, brakes, pedals,
and other related parts of the e-bike are properly fastened before you start to ride.
The brake settings vary by country/region. Check which brake lever acts on which
brake first, and if it does not comply with your habits, we recommend that you
ask an expert to change the settings so that you can accurately brake the front
and rear wheels if an emergency occurs while you’re riding. If you encounter any
problems while riding, please brake first (please brake the two wheels at the same
time to stop within the shortest possible distance).
Check the steering; the steering has a crucial impact on braking and riding safety.
We recommend that you purchase relevant insurance for bikes or e-bike riding in
your area so that you can contact your insurance company or agency promptly to
get adequate protection in the event of an accident.
i. Charge the bike indoors and keep it away from direct sunlight, rain or snow.
ii. Do not charge the bike with non-TENWAYS chargers.
iii. Ensure a proper ambient temperature. The best ambient temperature for the charger is 20
℃
to 25. A lower temperature may lead to insufficient charging, while a higher temperature may
lead to overcharging.
iv. It is recommended to remove the charger immediately after the bike is fully charged to avoid
overcharging the battery.
i. Screws between the handlebar and the front fork stem.
ii. Screws between the brake lever and the handlebar.
iii. Screws between the brake clamps and front fork.
iv. Screws on the chainring
Before your first ride.
Routine maintenance
Daily inspections
Daily cleaning
Do not clean the bike with a high-pressure water gun, as this might damage the mechanical pivots
and related mechanical fitting parts.
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