Super easy IP Camera
47
4.
Why I fail to recording. When click “Record to TF/SD Card”, then click “Apply” to save
setting, But after I refresh the page, the status still “Off”.
Pls reset browser first: Tool
Internet Option
Advanced
Reset. Close browser, and enter again. If the problem is still not
solved, then because that browser is not compatible with. Pls change another browser, like IE6,
IE8 and so on.
5.
Why videos on camera are not true in color?
Cameras with CMOS chips are sensitive to light. Videos may not look good in color with dark
light or equipped infrared lens. To avoid this problem, please use CMOS cameras with dual filter
or a color lens.
8.
Why smartphone viewing image is not clear?
Because the CloudNeteye default value of video quality is low, so the resolution is limited, you
can set by yourself. Run CloudNeteye, find the small triangle in device list, touch it enter into ”
Edit camera” - >” Advanced Settings” - >”Advanced” - >”Video setting” - >”Video Quality” page,
change video quality to “Medium”
，
“High” or “Max”. Note: The video quality is higher, the
greater consumption of mobile broadband traffic. To save your smartphone broadband traffic,
select the appropriate video quality.
9.
Why my camera cannot connect to the existing wireless Router?
Before you can use connect to the existing wireless Router. you must first connect your PC to the
camera via an Ethernet cable and then enter WEB UI to configure some basic settings; or use
“CloudNeteye” or “CloudNeteyeForPC” to set WiFi.
10.
My camera cannot be reset. What should I do?
Press the Reset button for about ten seconds when your camera is connected to power source.
11.
Why do I have to reconfigure the camera to wirelessly connect to my wireless Router every
time when the Router restarts? Sometimes I cannot even search the wireless network of my Router.
A. Manually set your wireless Router’s channel to any number between 1-11. Do NOT use
channel 12 or channel 13.
B. Make sure your Router’s SSID is a combination of letters and numbers and does not include
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