Tempest 910-1801, User Manual

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14 WARRANTY
TEMPEST
equipment benefits from a limited contractual warranty from the date of the purchase, 3 years
parts and labor (excluding shipping and travelling fees). Normal wear parts are excluded from this warranty.
The battery warranty is
1-year subject to compliance with user recommendations in the user guide
(One charge every 6 weeks).
This warranty is specifically limited to replacing or repairing the equipment (or its parts) which after
examination proves to be defective for causes attributable to
TEMPEST
.
To claim under a warranty, the user (with
TEMPEST
is approval) will need to return the equipment to
TEMPEST
,
4708 N. Blythe Ave., Fresno, CA 93722
as soon as possible following the discovery of the
defect.
After reviewing the equipment:
-
If the defect is attributable to
TEMPEST
, it will repair it and assume the costs (excluding shipping and
handling
fees).
- If the defect is not attributable to
TEMPEST
, see the procedures
explained
below in the Out-of-
warranty defect paragraph.
This warranty does not commit
TEMPEST
in the following cases: failures resulting from improper
handling, improper use of the equipment, no maintenance or incorrect maintenance, incident affecting the
hardware, repair or modification by another company or non-authori
z
ed personnel.
OUT-OF-WARRANTY DEFECT OR EQUIPMENT NO LONGER COVERED BY THE
WARRANTY
A complete diagnostic will be conducted on your defective equipment, at the end of which a detailed estimate
will be sent to you for the necessary repairs.
For failures and repairs no longer covered by the warranty, a diagnostic flat rate will be applied regardless of
the acceptance of the repair quote.