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Telstra USB AU V1.0 User Manual Download Page 9

 

Broadband USB Modem User Manual AU V1.0              

       

9

 

1.6 LED indications 

The USB modem has a multi colour LED indicator to show the 
status of the modem: 
 

LED indication  Modem status 

Orange 

Power on. Not registered on the 2G or 3G 
network 

Green solid 

Registered on the 2G network 

Green blinking    Active data transfer on the 2G network 

Blue solid 

Registered on the 3G network 

Blue blinking   

Active data transfer on the 3G network 

Red solid 

Roaming status 

Red blinking 

Active data transfer in roaming status 

 

Summary of Contents for USB AU V1.0

Page 1: ...Technical Specifications 7 1 6 LED indications 9 2 Installation 10 2 1 Modem Introduction 10 2 2 Preparation 11 2 3 Plug and Play Software Installation 13 2 4 Quick Connect 21 2 5 Safe Removal of Hardware 21 3 Operation 23 3 1 Software Interface 23 3 2 Task Bar Icons 26 3 3 Connecting to the Internet 28 3 4 SMS Interface 31 3 4 1 Read Incoming Messages 33 3 4 2 Creating a new message 35 ...

Page 2: ...3 6 6 Alert Settings 48 3 7 Micro SD card 49 3 8 Using the USB Extender Cable and Velcro Pad 49 3 9 My Account 49 3 10 Help 49 4 Troubleshooting and FAQ s 50 5 Software Removal 53 Package Contents 1 x USB Modem 1 x USB Extender lead 1 x User Guide 1 x Quick Start Guide 1 x Warranty card 1 x Velcro patch Important Note After the computer wakes up from hibernation mode please remove and insert the m...

Page 3: ...odem is a multi mode 3G high speed modem suitable for GSM GPRS WCDMA EDGE and HSDPA networks It uses the USB standard interface for easy connection to any laptop or desktop PC Compatible with GSM and 3G mobile networks it can connect to wireless data and SMS services to give you high speed data access wherever you are 1 1 Warnings and Safety Notice Some electronic devices are susceptible to electr...

Page 4: ...essed Turn off your modem as instructed Don t touch the antenna area unnecessarily whilst connected This can affect your modem performance and reduce the signal quality Store the modem out of the reach of children The modem may cause injury or get damaged The modem contains sensitive electronic circuitry Do not expose the modem to any liquids high temperatures or shock Only use original accessorie...

Page 5: ...rts inside the modem Unauthorised dismantling or repair of the modem will void the warranty 1 2 Radiation from Electronic Devices The USB modem is a transmitting device with similar output power to a mobile phone It uses an internal antenna to connect to the mobile network To get the best performance from your device do not cover or shield the device in any way as this will lead to increased outpu...

Page 6: ...ommended CPU 1GHz Pentium or above Hard Disk 20GB or above RAM 512M or above The performance of the modem may be reduced if the system requirements are not met 1 4 Functions This HSDPA modem is peak rated at 3 6Mbps downstream It supports SMS Messages applied management data concurrence and Micro SD memory cards Actual speeds will be less Speeds may vary due to congestion distance from the cell lo...

Page 7: ...S EDGE 1900 MHz GSM GPRS EDGE 1800 MHz GSM GPRS EDGE 900 MHz Network and Band compatibility GSM GPRS EDGE 850 MHz Dimensions 69mm x 26 5mm x 12mm Weight Approx 40g HSDPA Mode up to 3 6 Mbps UMTS Mode up to 384 Kbps EDGE Mode up to 236 8Kbps Data Rates GPRS Mode up to 57 6Kbps Voltage 5V Current Consumption Resting 100mA rms Max 450mA rms ...

Page 8: ...S Mode 2W Interface USB 2 0 Operating systems Windows 2000 XP SP2 Vista Apple MAC OS X 10 5 and above Functions High speed wireless data internet applied management Micro SD card SMS Micro SD HC memory card Up to 4GB memory capacity on Micro SD HC card 2GB on Micro SD Temperature Range 0ºC to 55ºC ...

Page 9: ...D indication Modem status Orange Power on Not registered on the 2G or 3G network Green solid Registered on the 2G network Green blinking Active data transfer on the 2G network Blue solid Registered on the 3G network Blue blinking Active data transfer on the 3G network Red solid Roaming status Red blinking Active data transfer in roaming status ...

Page 10: ...Broadband USB Modem User Manual AU V1 0 10 2 Installation 2 1 Modem Introduction 1 USIM Holder thumb catch to open the tray 2 Micro SD Card Slot 3 USB Connector 4 Modem Cover 1 2 3 4 ...

Page 11: ...em cover and slide out the USIM tray using the thumb catch 2 Insert the USIM card as shown with the gold contacts facing down and the bevelled edge on the left hand side 3 Push the USIM card in as far as it will go Note When correctly inserted the thumb catch on the tray is visible and not covered by the USIM card ...

Page 12: ...ce provider for more information Insert a memory card optional Inserting a Micro SD card in to the USB Modem will increase memory capacity Note Micro SD HC cards up to 4GB can be used Open the Micro SD slot on the side of the modem Carefully insert the card into the slot as shown below Close the card slot cover after insertion ...

Page 13: ...features Plug and Play installation Make sure your computer is ON and has completed booting up Insert the modem and wait for the automatic installation to start First time installation can take several minutes to complete If Autorun does not start Windows users Double click the Autorun exe file ...

Page 14: ... double click Telstra Turbo Connection Manager Follow the prompts to complete the installation MAC users will need to reboot after installation The installation method shown below is for Windows XP Other systems will follow a similar but not necessarily identical installation process ...

Page 15: ...Broadband USB Modem User Manual AU V1 0 15 Click Next to continue ...

Page 16: ...Broadband USB Modem User Manual AU V1 0 16 Read the agreement carefully If you agree choose I accept the terms of the license agreement and then click Next ...

Page 17: ...Broadband USB Modem User Manual AU V1 0 17 Press Next to accept the default folder location or press Change to define your own path ...

Page 18: ...Broadband USB Modem User Manual AU V1 0 18 The installation shield will install the software Please wait a few seconds for the installation to proceed and the following screen will show ...

Page 19: ...Broadband USB Modem User Manual AU V1 0 19 Click Finish to complete the installation ...

Page 20: ...our desktop and a new program listing under Start Programs A reboot of your PC or MAC may be required after the installation is complete For installation problems please remove the modem check the USIM card is fully inserted restart the PC and re test See our website www zte com au for more assistance and FAQ s ...

Page 21: ...w will appear When the message below appears the installation is complete Press Connect to get on line The state will change to Connected and the software will display the data received and transmitted To end your session press Disconnect 2 5 Safe Removal of Hardware To remove the USB modem from the computer always use the Safe Removal of Hardware procedure Removing the USB modem when it is active...

Page 22: ... the modem Eg in Windows XP left click the icon on the windows taskbar Click on Safely Remove Hardware to shut down the device Remove the USB modem Notes when using additional memory If using a Micro SD card in the modem then the following additional message will be displayed Select Safely remove USB Mass Storage Device Remove the USB Modem ...

Page 23: ...adband USB Modem User Manual AU V1 0 23 3 Operation 3 1 Software Interface The main screen of the modem software is divided into 3 parts as described below Function butto System information area User area ...

Page 24: ...uttons Internet Settings SMS My Account Phonebook Help 2 System Information Icons The antenna icon indicates network signal strength The SMS icon indicates when there are new SMS messages The Red Computer icon indicates the Internet status is Not Connected ...

Page 25: ...e modem is inserted into the computer The Red Modem icon indicates the modem is not inserted into the computer The Orange Modem icon indicates the modem is inserted but is offline eg No USIM The Green USIM icon indicates the USIM card is inserted into the modem The Red USIM icon indicates the USIM card is not inserted into the modem Indicates the current network type Indicates the current service ...

Page 26: ...isappears to free your normal Windows space Double click the Task Bar icon to resize the display 1 Taskbar icons Green The modem is inserted into the computer Red The modem is not inserted into the computer Orange The modem is offline Red SIM USIM card has not been inserted No network signal There is a new message The USB modem is ready to connect to Internet The Internet status is Connected ...

Page 27: ... access the following menu Taskbar Options Explanation Device offline Device online Disconnect Connect the modem from the network Factory Settings Restore the modem settings to the original values Help Enter the Help interface About View software and hardware versions Exit Close the software ...

Page 28: ...Broadband USB Modem User Manual AU V1 0 28 3 3 Connecting to the Internet Click the Internet icon then click Connect to proceed ...

Page 29: ...played in the main window as shown below Access the Internet and receive emails etc by launching your usual applications eg Browser or Mail software When a session is established the Connect button changes to Disconnect Click on Disconnect to end your session Note The modem is locked to the Telstra Network If using a SIM USIM card from another service provider it may not be ...

Page 30: ...Broadband USB Modem User Manual AU V1 0 30 possible to establish a connection Consult your service provider for details Internet connection records Click to display the connection records ...

Page 31: ...Broadband USB Modem User Manual AU V1 0 31 3 4 SMS Interface Click the SMS icon to select the SMS Interface ...

Page 32: ...messages and messages that fail to send Drafts can only be stored on the PC New Message Write a new message SMS Notes Different USIM cards have different storage capacities For more information consult your Service provider The SMS centre number is preset by your service provider If using an alternative provider this may need to be reset Refer to your service provider for more details ...

Page 33: ...d USB Modem User Manual AU V1 0 33 3 4 1 Read Incoming Messages Click the Inbox button or the SMS icon to view received messages Use the buttons under the menu to Read Reply Forward Move Delete Save and Cancel ...

Page 34: ... on the PC or the USIM card Delete Delete the selected message Save Save the phone number from the message to the contacts phonebook Cancel Return to the SMS interface Notes Use Ctrl or Shift keys to select multiple messages New messages cannot be received when the USIM card is full The system will indicate when the USIM inbox is full Messages cannot be saved until some messages have been deleted ...

Page 35: ...and enter the recipient s number The recipient s number can be entered directly or by selecting entries from the Phonebook Use to separate multiple recipients Click into the text field to enter text The interface will show total characters used Click Send The prompt screen bellow will appear ...

Page 36: ... After the message has been sent successfully the SMS will be saved in the Outbox If the message fails to send it will be saved in Drafts Sending SMS while browsing the web SMS messages can be sent while connected to the internet This feature depends on your network ...

Page 37: ...Broadband USB Modem User Manual AU V1 0 37 3 5 PhoneBook Click the PhoneBook icon Contacts can be saved on the PC or directly on the USIM card Records include Name Number 1 Number 2 Email and Group ...

Page 38: ...Broadband USB Modem User Manual AU V1 0 38 Create a new contact Click New New Contact enter the details select OK to save ...

Page 39: ...ontacts from the list on the right and drag them to the group location If a contact is selected the following additional steps can be performed using the buttons on the bottom of the screen Action Description View View the selected contact information Delete Delete contacts or groups SMS Send a message to the selected contact Save as Save the contact information as a TXT file Edit Edit the contact...

Page 40: ... 3 6 Settings Click the Settings button 3 6 1 Connection Settings The settings are pre configured for your service provider If changing networks or roaming some settings may need to be modified Consult your service provider for more information ...

Page 41: ...on Settings Description Table Action Description Add Add a new configuration file Delete Delete the selected configuration file Edit Edit the selected configuration file Set Default Set the selected profile as your default connection Example Config page ...

Page 42: ...ity Settings PIN Enable If PIN enable is active the user is prompted to enter a PIN to start the modem The PIN code is stored on the SIM card Consult your service provider for more information or if you forget your PIN Click Change PIN to modify the number ...

Page 43: ...Create a local backup for your Phonebook and SMS data by clicking the Backup button The data is stored as a file on your PC Click Restore to restore previous data files 3 6 3 Network Settings These settings are pre configured for your network Consult your service provider for more information ...

Page 44: ...nual is selected click Apply to search for available networks Preferred Mode Description Automatic 3G Pref The system selects the available network automatically with priority UMTS GSM UMTS Only The system will stay on the UMTS network GSM Only The system will stay the GSM network Preferred Band Description The network is selected automatically with the following priority Automatic UMTS 850 2100 1...

Page 45: ...S 2100 GSM 900 1800 EU Limited to UMTS 2100 GSM 900 1800 European networks UMTS 850 2100 GSM 900 1800 Limited to UMTS 850 2100 GSM 900 1800 UMTS 850 1900 GSM 850 1900 Limited to UMTS 850 1900 GSM 850 1900 3 6 4 Operator Selection Manual Search Mode ...

Page 46: ...Manual AU V1 0 46 Click Apply to search Performing a manual search will take some time for the network information to populate The available networks will be displayed Click on your preferred network and press Select to connect ...

Page 47: ...e Settings Options Description Message Centre The SMS centre number is set by your service provider Validity Period SMS time limit on the network The default is the maximum permitted by the network Default Storage Set the preferred location to save received ...

Page 48: ...he SIM card Delivery Report Set to get a notification when your SMS message is received successfully 3 6 6 Alert Settings Change your alert tones settings by choosing different audio files The supported formats are MP3 WAV and MIDI If Mute is selected the tone is silenced ...

Page 49: ...gh capacity are FAT 32 format Always use the Safe Removal of Hardware procedure to prevent possible corruption to your files 3 8 Using the USB Extender Cable and Velcro Pad The USB extender cable can be used to optimize the position of the modem Use the Velcro pad to attach the modem to the desired location 3 9 My Account Use this function to check your pre paid account status This facility is pro...

Page 50: ...tall does not start when the modem is plugged in PC Security preventing Autorun Double click Autorun exe in the pop up window see 2 3 No USIM Detected USIM card is not inserted correctly Remove the device and check the USIM is fully inserted see 2 2 USIM is not inserted correctly Remove the device and check the USIM is fully inserted see 2 2 You have not entered your PIN number at start up Restart...

Page 51: ...ontact your supplier to unlock your device Incorrect account setting Test an alternate Connection Setting Set Telstra internet as default see 3 6 1 Contact your service provider to check your account The manual network selection is wrong Select the correct network for your service provider Restore Automatic mode see 3 6 3 A connection to the remote computer could not be established Data connection...

Page 52: ...ing tones The PC sound is disabled or low volume Check the audio settings and adjust the volume Message sent failed The SMS centre number is not correct Check with your with service provider and enter the correct number in Message Settings see 3 6 5 The Micro SD card is not recognised The card is not inserted correctly or is the wrong size format Re insert the card Try another Micro SD card and ma...

Page 53: ...r Manual AU V1 0 53 5 Software Removal To uninstall the application please follow the procedure below Click Start Programs Telstra Turbo Connection Manager Uninstall Click Yes to confirm remove the modem press Yes to continue ...

Page 54: ...Broadband USB Modem User Manual AU V1 0 54 When the uninstall is complete click Finish to exit ...

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