Telstra SP817BB User Manual Download Page 26 | Manualshive

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24

CUSTOMER SERVICE AND

PRODUCT WARRANTY

IMPORTANT

Please retain this booklet with your sales receipt as proof of the date of purchase.

CUSTOMER SERVICE

If you require assistance in operating this product please call the
TecHelp Information Line on 1300 369 193 or contact VTech by e-mail at:
[email protected]. If you are trying to access a Telstra Network
Service and require assistance speciﬁcally related to the network service
or would like to subscribe to the service, contact Telstra on 13 22 00 for
residential or 13 20 00 for business.

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Summary of Contents for SP817BB

Page 1: ...ALL YOU NEED TO KNOW ABOUT YOUR NEW TELSTRA SP817BB CORDED PHONE PURCHASE ...

Page 2: ...there is a ring ﬂasher to ensure you don t miss calls You can even make and answer calls without lifting the handset and for those with faint voices there s a voice aid mode to help you sound clearer This guide will help you get started as quickly and easily as possible It ll help you put your phone together program your most used numbers and show you how to get the most out of the special feature...

Page 3: ...her 11 Pluggingin 12 Helpful tips to get you started 14 Programing your most used numbers 17 Voice Aid Auxiliary input and other friendly features 20 If you have a hearing aid 21 Some important info 22 Problem solving 23 Know your phone inside out 28 Make a note of your stored telephone numbers here ...

Page 4: ...2 INTRODUCING YOUR NEW PHONE 1 12 11 10 9 8 2 3 5 4 6 7 ...

Page 5: ...er called Also used to insert pause when storing numbers 6 Speaker Button Make calls in Handsfree Mode 7 Handsfree Microphone 8 Speaker Light Visual indicator when telephone is in Handsfree or Muted Mode 9 Mute Button Mutes the handset and handsfree microphone 10 Volume Up Down Buttons adjust handset or speaker volume 11 One Touch Memory Buttons M1 M2 M3 Used to call frequently used numbers 12 Rin...

Page 6: ...4 13 14 15 16 17 18 19 ...

Page 7: ...medium or high ringer volume 15 Desk Wall Mounting Bracket 16 Voice Norm Switch Select Voice Aid or Volume Control Mode 17 Auxiliary Input A 3 5mm socket for connection of disability activators e g Jellybean Puffer or Lever switch 18 AC DC Connector For power pack when using auxiliary input 19 Telephone Line connector input ...

Page 8: ...ORE YOU GET STARTED Take a moment to check you have these items They should all be included in the box your phone came in Telephone Base Handset Desk Wall Mounting Bracket Handset Cord Adaptor Plug Line Cord ...

Page 9: ...th the telephone This can be used as a desk stand to raise the angle of the telephone For desktop installation attach the Desk Wall Mounting Bracket as per the diagram below Arrow symbols are embossed on the base of the telephone and the Desk Wall Mounting Bracket to show the correct installation ...

Page 10: ...one wall plate To wall mount your telephone 1 Remove and rotate the handset hook as follows Push out hook Rotate hook Re insert hook 2 Coil the Line Cord and ﬁt inside the Desk Wall Mounting Bracket as follows approx 8cm plugs into wall socket approx 17cm plugs into phone ...

Page 11: ...9 3 Attach the Desk Wall Mounting Bracket to the base of the telephone as follows 4 Plug the long end of the Line Cord into the telephone and the short end into the wall socket as follows ...

Page 12: ... of the telephone Ensuring the bottom post is aligned with either the bottom slot Option 1 or the hole of the wall mounting bracket Option 2 depending on the post spacing push the telephone gently towards the wall plate and then ﬁrmly down to lock the phone in place on the wall plate as follows Option 1 Option 2 ...

Page 13: ...t is plugged into the socket on the side of the telephone Plug the Line Cord into your telephone line socket lift the handset and check for dial tone then replace the handset This ensures the telephone is powered up and will operate correctly Repeat this step whenever the telephone has been disconnected from the line or appears to be working incorrectly ...

Page 14: ...e by pressing SPKR instead of lifting the handset Programing functions cannot be performed using SPKR While on a handset call you can change to Handsfree Mode by pressing SPKR The handset can be replaced in the cradle or left off the hook While in Handsfree Mode you can change to Handset Mode by lifting the handset or pressing SPKR if the handset has not been placed back in the handset cradle The ...

Page 15: ...or VOL T until you obtain the desired receive level MUTING THE TRANSMIT SIGNAL To mute the transmit signal while on a handset handsfree or headset call press MUTE and the Speaker Light will ﬂash slowly to indicate that the caller cannot hear you To turn mute off press MUTE LAST NUMBER REDIAL Lift the handset or press SPKR wait for the dial tone and then press REDIAL Redials the last number dialled...

Page 16: ...UCH MEMORY BUTTONS Lift the handset or press SPKR press STORE and dial the phone number then press MEM and press the desired memory location 1 to 0 then replace the handset or press SPKR Hang up after programing each memory button Use the REDIAL button to enter 1 5 sec pause if required Maximum of 30 digits including Pauses and Recall can be stored in each memory location Hang up after programing ...

Page 17: ... selected two touch memory number Level 3 Pressing REDIAL M1 M2 M3 automatically activates handsfree mode and dials the stored number Pressing 1 to 0 automatically activates handsfree mode dials the selected digit Pressing MEM then 1 to 0 automatically dials the selected two touch memory number Level 4 Pressing REDIAL M1 M2 M3 automatically activates handsfree mode and dials the stored number Pres...

Page 18: ...y button while the telephone is ringing The incoming call will be answered in Handsfree or Headset Mode Your telephone offers 2 levels of Hot Key Answer On or Off When you initially connect your telephone Hot Key Answer is On i e pressing any key while the phone is ringing will answer the call To program the desired level of Hot Key Answer Lift the handset press STORE press VOL S press VOL T press...

Page 19: ...witch with a 3 5mm mono plug can be connected to the Auxiliary Input Activating the auxiliary device will answer initiate and release calls in Handsfree or Headset Mode A power pack is needed when using an auxiliary switch with this telephone For more information regarding the connection and use of an Auxiliary Input device and the supply of a power pack call the Telstra Disability Enquiry Hotline...

Page 20: ...y device will automatically dial the stored number To store a number in memory location Lift the handset or press SPKR press STORE dial the number then press MEM and press the button then replace the handset or press SPKR PABX MODE If you are using your Telstra Big Button Telephone behind a PABX or KeySystem you should program your phone for PABX operation This will automatically insert a PABX acc...

Page 21: ...dset Mode Lift the handset press STORE press VOL S press VOL T press MUTE then press for Headset Mode press 0 for Normal Mode Then replace the handset Making a call To make a call in Headset Mode press SPKR listen for dial tone dial the number or press M1 to M3 The call will be presented to the headset To end the call press SPKR Answering an incoming call To answer an incoming call press SPKR To e...

Page 22: ...id Try sliding the handset receiver over your ear into slightly different positions until you ﬁnd a position that allows you to hear clearly but still allows you to speak directly towards the handset mouthpiece Ensure you speak clearly and loudly towards the mouthpiece If you use a Hearing Aid that automatically switches to the T position when the handset is placed near the Hearing Aid searching f...

Page 23: ... get a shock Refer to the White Pages directory for further information CARE FOR YOUR TELEPHONE 7le_Z WhZ adeYai WdZ Ze dej Zhef j j b f ed A f j j b f ed WmWo hec Wj hi 9b Wd j j b f ed m_j W ZWcf Ybej e dej ki Z j h dji eh _cc hi j j b f ed _d mWj h J f h ehcWdY e j j b f ed cWo X W Yj Z Xo b YjhecW d j_Y _dj h h dY if placed near radio transmitters diathermy machines welding machines etc Import...

Page 24: ...E DOESN T RING Check that no other telephone extensions are off the hook Check Ringer Pitch Switch to ensure your ringer is not switched off Check to ensure that you do not have too many telephone extensions in your home or ofﬁce IF THE VOLUME CONTROL DOESN T WORK Check that the VOICE NORM Switch is in the Normal position IF YOU CAN T DIAL Reset your telephone to factory default IF THE RING FLASHE...

Page 25: ...stable from 0dB to 20dB relative to ACMA nominal level Hearing aid compatibility Adjustable from 32dB to 8dB relative to 1A m at 1kHz Radial Field Strength Headset wiring conﬁguration As per Telstra T200 T400 T1000 wiring Auxiliary Input Wiring 3 5mm Mono phono plug activated by momentary contact of the Tip Sleeve Auxiliary Input Voltages Dry contact closure DC Connector Speciﬁcation 2 5mm DC conn...

Page 26: ...tance in operating this product please call the TecHelp Information Line on 1300 369 193 or contact VTech by e mail at tcpsupport_au vtech com If you are trying to access a Telstra Network Service and require assistance speciﬁcally related to the network service or would like to subscribe to the service contact Telstra on 13 22 00 for residential or 13 20 00 for business ...

Page 27: ...e a valid claim is made under this Voluntary Product Warranty VTech will at no cost to you repair or replace the product within a reasonable time Subject to your Statutory Rights if your claim under this Voluntary Product Warranty is not valid you may be charged a fee under this Voluntary Product Warranty for the service and for any direct costs associated with having the product delivered for ser...

Page 28: ...ary Product Warranty in no way limit your rights which arise as a result of your Statutory Rights This Voluntary Product Warranty is given by VTech Telecommunications Australia Pty Ltd ABN 70 136 672 627 Address 24 Gilby Road Mount Waverley 3149 Phone number 1300 369 193 Email address tcpsupport_au vtech com Important note this is not a product return or service address please contact techelp by p...

Page 29: ...sumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure ...

Page 30: ...28 MAKE A NOTE OF YOUR STORED TELEPHONE NUMBERS HERE Key Name Number M1 M2 M3 MEM 1 MEM 2 MEM 3 MEM 4 MEM 5 MEM 6 MEM 7 MEM 8 MEM 9 MEM 0 ...

Page 31: ...TM and are trade marks and registered trade marks of Telstra Corporation Limited ABN 33 051 775 556 ...

Page 32: ...FOR MORE INFORMATION CALL 12 58880 VISIT telstra com au disability VISIT A TELSTRA STORE OR PARTNER SP817bb user guide BUY v1 0 ...

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