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Telstra MF821 User Manual v1.0                            Page 5 of 22 

INSERT THE MODEM INTO YOUR COMPUTER

 

 

The installation and management software is pre-loaded 
onto your USB modem. Simply insert your modem into 
your computer and follow the instructions on-screen. 
You’ll be up and connected in about 5 minutes. 
 
The USB modem is a Plug and Play device. Once inserted 
your system will automatically detect the new hardware 
and start to install the software. Be patient as it may take 
some time for your computer to recognise the modem. 
 

If nothing happens your system configuration may be 

preventing Autorun. 

 

Handy Hint 
Double click the Telstra icon to start the software 
installation. 

 

Summary of Contents for MF821

Page 1: ...cerpted reproduced translated or utilized in any form or by any means electronic or mechanical including photocopying and microfilm without the prior written permission of ZTE Corporation The manual is published by ZTE Corporation We reserve the right to make modifications on print errors or update specifications without prior notice Version 1 1 February 2012 ...

Page 2: ...quirements are CPU 1GHz Pentium or above Hard Disk At least 50MB free space RAM 512M or above Display 800 x 600 minimum You need to have Administrator rights to install and run the software We suggest you switch off your anti virus software before installing the USB modem In some cases protection software can prevent automatic installation It is possible to start the installation process manually ...

Page 3: ...Telstra MF821 User Manual v1 0 Page 3 of 22 GET TO KNOW YOUR USB MODEM ...

Page 4: ...ory slots 2 Insert your USIM card carefully as shown 3 If you want to add a memory card you can do it now Your USB modem supports up to 32GB microSD memory 4 Close the back cover Handy hint Remember to keep your plastic SIM card holder It has a record of your phone number and a PIN number which you may need later ...

Page 5: ...ns on screen You ll be up and connected in about 5 minutes The USB modem is a Plug and Play device Once inserted your system will automatically detect the new hardware and start to install the software Be patient as it may take some time for your computer to recognise the modem If nothing happens your system configuration may be preventing Autorun Handy Hint Double click the Telstra icon to start ...

Page 6: ...MF821 User Manual v1 0 Page 6 of 22 Windows users Select Open folder to view files then double click the Telstra icon to start the software installation MAC Users Double click the Telstra icon from your desktop ...

Page 7: ...Telstra MF821 User Manual v1 0 Page 7 of 22 The installation method shown below is for Windows 7 Other systems will follow a similar but not necessarily identical installation process ...

Page 8: ...Telstra MF821 User Manual v1 0 Page 8 of 22 Choose I confirm and then click Next to continue ...

Page 9: ...Telstra MF821 User Manual v1 0 Page 9 of 22 Press Next to accept the default folder location or press Browse to define your own path ...

Page 10: ...Telstra MF821 User Manual v1 0 Page 10 of 22 Click next then wait a few seconds for the installation to proceed Press Finish when complete ...

Page 11: ...2 CONNECT TO THE INTERNET After installation the software interface will launch automatically Your modem will continue installing for a couple of minutes You ll be ready to go when you see the Connect Now button Press Connect Now to get on line ...

Page 12: ...a transfer on 2G 3G network The installation will create a new shortcut on your desktop and a new program listing under Start Programs You may have to reboot your PC or MAC after installation is complete If you have problems with the installation please contact your supplier or see our website www zte com au for more assistance and FAQ s If you can t connect to the internet check your SIM card is ...

Page 13: ... and press Disconnect to end your session If the software has been minimized then double click the small icon on the task bar to re open the application window The modem is locked to Telstra If you use a SIM card from another provider you may not be able to connect to the network Consult Telstra for more details or to unlock your device Handy Hint After the computer wakes from hibernation or stand...

Page 14: ...upported to 2GB are FAT 16 format microSDHC cards supported to 32GB are FAT 32 format If you want to remove the modem please use the Safe Removal of Hardware to stop the removable disk first EXTERNAL ANTENNA PORT Only use the correct antenna as recommended by the manufacturer The antenna port type is TS9 Insert and remove the connection carefully Do not pull on the cable to remove the connection H...

Page 15: ...sted Solution The user interface doesn t start after the modem is plugged in PC configuration is not correct No autorun Start the program manually by going Start Program Files or use the shortcut on the desktop The antenna is at the wrong angle or position Adjust the angle and position of the USB modem You have no network coverage Try moving location until you get good reception The modem has no s...

Page 16: ...en overseas You don t have international roaming enabled on your plan Consult your service provider before you go overseas to enable roaming No warning tone The PC soundcard is disabled or on low volume Check the audio card and adjust the volume The microSD card cannot be read or is not found Re insert the microSD card The maximum capacity is 32GB SDHC card Try another microSD card and make sure t...

Page 17: ...procedures below PC Start Control Panel Add or Remove Programs or equivalent Select Telstra Mobile Broadband Manager Click Remove or Uninstall Follow the prompts and press Yes to continue MAC With the Telstra Pre Paid Broadband application running select Telstra Pre Paid Broadband Uninstall Follow the prompts to continue ...

Page 18: ...like hearing aids and pacemakers Please keep the modem more than 20 centimetres away from such medical devices Turn the modem off if necessary Consult a physician or the manufacturer of the medical device before using the modem near such devices Be aware of the regulations when using the modem at places such as oil warehouses or chemical factories where there are explosive gases or explosive produ...

Page 19: ...agnetic waves or in enclosed metallic structures eg lifts The modem is not waterproof Please keep it dry and store it in a cool dry place Don t use the modem immediately after a sudden temperature change eg from an air conditioned environment to high temperature and humidity outside In such cases there could be condensing moisture inside the modem which can cause internal damage Unplug the modem a...

Page 20: ...evel than needed RADIO FREQUENCY ENERGY The USB modem is a low power radio transmitter and receiver When switched on it intermittently transmits radio frequency RF energy radio waves The transmit power level is optimized for best performance and automatically reduces when there is good quality reception Maximum power is only used at the edge of network coverage so under most circumstances the powe...

Page 21: ...the essential requirements of The Radio Communications Standard Electromagnetic Radiation Human Exposure 2003 and the Australian Communications and Media Authority Section 376 of the Telecommunications Act 1997 when used at a distance of not less than 5mm from the body The worst case SAR result is 1 66 W Kg N14945 ROHS DECLARATION RESTRICTION OF HAZARDOUS SUBSTANCES ZTE declares that the USB modem...

Page 22: ...b s HSPA Downlink up to 42Mb s HSDPA Mode up to 21 6Mb s Data Rates HSUPA Mode up to 5 76Mb s Voltage 5V Current Resting 100mA rms Max 700mA rms Operating systems Windows 7 XP SP2 SP3 Vista MAC OS X 10 5 and above Memory card Up to 32GB microSDHC Antenna port TS9 connector Temperature 5ºC to 45ºC Customer download upload speeds will vary due to factors such as distance from the cell local conditio...

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