Typical system - programmed buttons
:
•
MEMORY
Memory buttons - A user can program a defined MEMORY button with a valid extension Directory
Number (DN) or feature code to enable calling an extension or activating a feature just by pressing the button, without
dialing the individual digits. The
LED indicator
on the MEMORY button indicates the current activity of the extension
or feature to which it is assigned, by
Solid Red
for Handset in use or
Flashing Red
for Speaker busy or that phone is
in DND mode.
•
SPD
Speed dial buttons - A user can store numbers of up to 16 digits in a system-defined Speed Dial button. SPD
buttons are usually used for storing outside numbers. Other strings, including outside
Line/outside line group numbers, extension numbers, feature codes, etc. may also be programmed on a SPD button,
but (unlike MEMORY buttons) the validity of the string will not be checked and no status
LED indication will be given. Speed Dial buttons can be combined to dial up to 32 Digits.
•
CB/Queue –
Use this button to Queue an outside line when your
Group
Button is lit and a Busy signal is received
when accessing an Outside Line via Dial 9 or pushing the Group button; This button is also used when a Busy Telrad
station is called to put on a Call Back Que to that station so when user hangs up on a call their set is called
automatically back.
•
9/604
Pushing this button automatically access’s an available system Trunk (Line) and dials the local area code so
user needs only dial the 7 Digit phone number, it is simply a preprogrammed Speed Dial button that can be changed
to suit an individuals dialing preferences.
•
ARD - Automatic ReDial as defined as ARD 1 to ARD 99
buttons can be programmed onto a set button that has
a specific quantity of Redial Attempts at a Preset Frequency such as: 5 times every 5 seconds or whatever is
preferred.
•
SNR - Saved Number Redial
is used to store a number under this button just dialed on your dial pad when a user
wish’s to dial other calls and wants to retain this number for later.
•
CFBY - Call Forward Busy
provides a visual indication when a users set is in Call Forward Busy to Voice Mail,
another Extension or to an External outside number such as a Cell or Home office number.
•
CFNA - Call Forward No Answer
provides a visual indication when a users set is in Call Forward No Answer to
Voice Mail, another Extension or to an External outside number such as a Cell or Home office number.
•
LV MSG - Leave Message
is used to transfer a caller into a users voice mail box to leave a message; the user first
dials the transfer to Extension number (or push’s their intercom button if defined) then push’s the LV MSG button to
bypass the Auto Attendant greeting straight into the transferred to users Personal No Answer or Busy Mailbox
Greeting.
•
PU MSG - Pick Up Message
is used to transfer a user into their voice mail box to check for messages; the user
first dials the transfer to Extension number (or push’s their intercom button if defined) then push’s the PU MSG button
to bypass the Auto Attendant & personal mailbox greeting and informs user of new/saved/urgent messages
prompting them to enter their password to access messages.
•
GROUP (Trunk) Group -
Outside line group button - A group of outside lines are assigned to this button. When you
press an outside line group button, an available line from the group is automatically selected and typically moves to
an assigned Float button to enable a call to be put on hold; to place or receive another call or simply to put on hold
and pick up again.
•
FLOAT
- A float button is used to provide a line Visual Line appearance of an outside line from an outside Line
Group when user has Dialed 9 or pushed a Group button for line access; normally several Float buttons are defined
on a users phone to enable several calls to be handled and for multi party Conference calling. As any appearance for
an outside line, the Float button shows the current state of the outside line via the LED indicator, and enables easy
pickup by pressing the button. The Trunk number in use is displayed in your sets LCD so it can be Picked Up
elsewhere or by others by informing them to push their Pick Up button and dial Trunk number (i.e.: 801) or your
Extension number to access the call.
•
TK Trunk -
Outside Line button – A Individual outside line is assigned to this button. When you press it, you will be
connected to the designated outside line (if available), or answer an incoming call on that line if it is ringing. The
button's LED indicator shows the sets status
In use
by
Solid Green
, or
on Hold by Flashing Green
on your set or
Red if in use by others
. An individual Trunk button may or may not be set up on your phone
•
LCR
Least Cost Routing button - The Least Cost Routing button is used to have your call routed via the least
expensive line available to the system at the time of your call; this may not be programmed on a set.
List of button options - For a full list of buttons which may be programmed on your system, see
the Administration manual.