If the Warranty Claim Notice Date occurs after the first 90 days following the Receipt Date and before the
end of the second (2nd) year, the customer will pay the freight to return the warranted Product to Telos.
Telos will then, at its sole discretion, repair or replace the warranted Product and return it to the end user
at Telos’ expense.
If the Warranty Claim Notice Date occurs between the end of the second (2nd) year following the Receipt
Date and the completion of the fifth (5th) year, the customer will pay the costs of shipping such warranted
Product to and from the end user’s location. Telos will then, in its sole discretion, repair or replace the
warranted Product at Telos’ expense. Telos also reserves the right, if it is not economically justifiable to
repair the warranted Product, to offer a replacement product of comparable performance and condition
direct to the customer at a discounted price, accepting the failed warranted Product as a trade-in.
The end user will in all cases be responsible for all duties and taxes associated with the shipment, return
and servicing of the warranted Product.
No distributor, dealer, or reseller of Telos products is authorized under any circumstances to extend,
expand or otherwise modify in any way the warranty provided by Telos, and any attempt to do so is null
and void and shall not be effective as against Telos or its Affiliates.
Out of warranty units returned to the factory for repair may be subject to a $500 evaluation fee, which fee
must be prepaid prior to shipping the unit to Telos. If no repairs are required, the $500 fee will be retained
by Telos as an evaluation charge. If repairs are required, the $500 fee will be applied to the total cost of
the repair.
Omnia Audio • 1241 Superior Ave. • Cleveland, Ohio, 44114, USA • +1.216.241.7225 • TelosAlliance.com
