Failed to add device?
1. Make sure the device is powered on.
2. Check the WiFi connection of your phone.
3. Check if the device is in pairing mode.
Reset your smart device to enter pairing mode. Please
refer to the "How to reset device" section.
4. Check router or related:
If you use a dual-band router, select the 2.4GHz network to
add the device. You also need to enable the router's
broadcasting function. Set encryption method as WPA2-PSK
and authorization type as AES, or set both on "auto".
5. Check if the WiFi signal is strong enough.
To maintain the signal strong, keep your router and the
smart device as close as possible.
6. Wireless mode should be 802.11.b/g/n
7. Make sure you don't exceed the maximum number of
registered devices supported by the app (150).
8. Check if the router's MAC filtering function is enabled. If
so, remove the device from the filter list and make sure the
router is not prohibiting the device connection.
9. Make sure the WiFi password entered in the app is correct.
EZ and AP connection modes:
Smart devices can be connected using two modes:
EZ represents the easiest way of connecting and enabling a
smart device. You will need to have the device, active
wireless network through with login password and Tellur
Smart APP installed on a smartphone / tablet.
AP mode can be used to configure and enable a smart device
first with the smartphone / tablet and later with the Wi-Fi
network.
How to add device under EZ mode?
1. Make sure the LED indicator/light flashes quickly.
2. Make sure the phone is connected to WiFi.
3. Tap "Add device" in Tellur Smart app and enter the WiFi's
network password.
4. In the device list, select the device you want to pair and
add it.
How to add device under AP mode?
1. Make sure the LED indicator/light flashes slowly.
2. Tap "Add device" in Tellur Smart app and select "AP mode"
from the top-right corner. Connect to the device's hotspot
first and then proceed to connect it to the WiFi network.
3. Tap "Next" to add device.
Can I control the device with 2G/3G/4G network?
When adding the device for the first time, the device and the
phone need to be connected to the same WiFi network. Once
the device has been successfully paired with Tellur Smart
app, you can remotely control it via 2G/3G/4G networks.
How can I share my device with family?
Open Tellur Smart app, go to "Profile" -> "Device sharing" ->
"Sharing sent", tap "Add sharing" and share the device with
the added family members.
Notice - users must install the Tellur Smart app on their
device in order to see shared devices.
How can I manage the devices shared by others?
Open App, go to "Profile" > "Device Sharing" > "Sharings
Received", then you can find the devices shared by other
users. To delete a shared device, swipe left.
Summary of Contents for TLL331171
Page 2: ...Product Diagram...
Page 10: ...Product installation...