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Telkonet SS5200, Installation & Maintenance Manualbook

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Telkonet SS5200 Installation & Maintenance Manualbook Download Page 49

If the Screen Went Completely Blank, 

Displays an “Inkblot”

 

on the Front or 

Thermostat Has Been Crushed or Stolen

•

 

Return the thermostat, 
obtain a new one and 
install it according to 
thermostat installation 
instructions

•

 

Re-link the sensor to 
this new thermostat 
(see the LINK THE 
SENSOR TO THE 
THERMOSTAT 
SECTION).

Blank screen

Inkblot (crushed)

‏

Summary of Contents for SS5200

Page 1: ...Telkonet SmartEnergy 10200 Innovation Drive Milwaukee WI 53226 Tel 240 912 1800 Fax 414 258 8307 www telkonet com SS5200 Thermostat Installation Maintenance Guidebook Document 6 30 115...

Page 2: ...Guide 1 What is a SmartSystem 2 How Does it Work 3 Answering Common Guest Questions 4 Installing a New Sensor 5 Installing a New Thermostat 6 Linking the Sensor to the Thermostat 7 Troubleshooting 8...

Page 3: ...while the room is empty to save energy temperature drifts off of the set point 1 2 3 4 5 6 7 8 9 10 11 12 Guest returns to room air conditioner turns on to return the room temperature to guest s sett...

Page 4: ...How Does it Work Two units working together People sensor on the ceiling Thermostat on the wall...

Page 5: ...What Happens While a Guest is in the Room Guest has full control of the thermostat while in the room SmartSystems save energy in empty rooms...

Page 6: ...How Does the Sensor Know When the Room is Empty Sensor detects motion and body heat The sensor transmits the room status wirelessly...

Page 7: ...u Walk Into a Room That Feels Too Warm or Too Cool Room temperature will automatically return to the thermostat s last setting within about 15 minutes 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 1...

Page 8: ...fan on off This does not make it warmer or cooler it just moves the air around Turn Heat or Cool on or turn the system completely off These are the Warmer Cooler Buttons Press these to raise or lower...

Page 9: ...n is on blank when fan is off Flame Heat mode on Snowflake Cool mode on Blank System is off Flashing flame or snowflake means the system is blowing warm or cool air at that moment Batteries on sensor...

Page 10: ...cts in the room are missing or have been vandalized If the thermostat screen is displaying a flashing wrench If the thermostat cover is not locked down Note the room number and description of the prob...

Page 11: ...Answering Common Guest Questions...

Page 12: ...When Housekeeping Finds a Problem in a Room If products in the room are found to be vandalized or they are not functioning properly note the room number and report it to maintenance right away...

Page 13: ...Too Hot or Too Cold If a guest returns to their room and complains it is too hot or too cold Please give it about fifteen minutes to return to your temperature setting...

Page 14: ...that the thermostat won t let them set it as high or as low as they want Explain to them that the thermostat has heat cool limits this prevents energy waste NOTE Setting the temperature to extreme tem...

Page 15: ...Thermostat is Clicking Thermostat is making loud clicking noises Have maintenance staff replace the thermostat right away...

Page 16: ...the thermostat but the system won t turn on The system has probably been turned off ask the guest to press the HEAT COOL button Pressing this button will turn the system back on A snowflake or flame s...

Page 17: ...What Happens While a Guest is in the Room When a guest is in the room they control the room temperature just like a regular thermostat A SmartSystem saves energy in an empty room...

Page 18: ...Installing a New Sensor...

Page 19: ...Sensor Installation Steps Overview Remove failed or vandalized sensor Insert Batteries Connect new sensor to the base Link the new sensor to the thermostat 1 2 3 4...

Page 20: ...nked using a wireless signal Never move a sensor to another room It will not work in the new room until you establish a new communication link between the new sensor and the thermostat Procedures for...

Page 21: ...Remove the Failed or Vandalized Sensor Remove the main body of the Sensor from the ceiling mounted base by turning it counter clockwise...

Page 22: ...Insert Batteries Make sure batteries align according to the images in the casing The curved metal pieces of the battery clips should be touching the flat end of the batteries as shown below...

Page 23: ...f the Sensor to the ceiling mounted base by aligning the slots with the tabs Hold base plate in place and turn clockwise until it snaps into place If it doesn t line up spin the sensor turn and try ag...

Page 24: ...After the Sensor is Installed After you install the sensor you must link the sensor to the thermostat Proceed to LINK THE SENSOR TO THE THERMOSTAT section...

Page 25: ...Installing a New Thermostat...

Page 26: ...ostat Installation Steps Overview Unlock thermostat Remove failed or vandalized thermostat Attach new thermostat to base plate Link sensor to thermostat Lock buttons Lock down thermostat cover 1 2 3 4...

Page 27: ...linked using a wireless signal Never move a sensor to another room It will not work in the new room until you establish a new communication link between the new sensor and the thermostat Procedures fo...

Page 28: ...Unlock the Thermostat Unlock the thermostat cover by removing the screw with the appropriate tool Screw is located at the bottom of the cover...

Page 29: ...Failed or Vandalized Thermostat Remove the front of the thermostat from the base plate by inserting a small screwdriver in the seam as shown The front should lift off Leave the base plate mounted to t...

Page 30: ...Attach New Thermostat to Base Plate Press the new thermostat body onto the base plate attaching the top first Wait a few seconds the temperature should appear...

Page 31: ...After the Thermostat is Installed After you install the thermostat you must link the sensor to it Proceed to LINK THE SENSOR TO THE THERMOSTAT section...

Page 32: ...Link the Sensor to the Thermostat Tool needed a straightened paper clip...

Page 33: ...Unlock the Thermostat If not already done unlock the thermostat cover by removing the screw with the appropriate tool Screw is located at the bottom of the cover...

Page 34: ...r the thermostat cover are locked to prevent guest tampering or confusion Next you will unlock these buttons The hidden buttons are used to set up a link between the thermostat and the sensor New ther...

Page 35: ...Pressing the Buttons Press the buttons quickly do not stop If you are not quick enough the screen will go back to the normal temperature setting display and you will have to start over...

Page 36: ...press the HEAT COOL AUTO OFF button once All of the symbols should briefly appear Then the screen will show 00 for a few seconds Now press the Fan button again to turn the fan off Finally the screen w...

Page 37: ...sensor is now erased from memory Screen shows Erased Sensors symbol Press one more time and wait one minute Next pages show procedure for linking a new sensor to this thermostat Press the UP arrow unt...

Page 38: ...row the screen should show 00 Press the UP arrow until you reach 02 Press once The screen should now show 0 This means the thermostat is now in Learn mode and ready to learn the sensor Press three ti...

Page 39: ...Establish Radio Link Insert a straightened paper clip into the small hole on the face of the ceiling mounted sensor Push lightly you will feel a small switch inside the sensor when you press it...

Page 40: ...ignal strength number The number displayed indicates the strength of the signal Signal should be 2 or higher It should look something like this Now press and wait for the screen to revert to the norma...

Page 41: ...should show 00 Press the UP arrow until you reach 04 Press once The screen should now show the number of sensors linked to this thermostat should be 1 After a few seconds the screen will return to th...

Page 42: ...conds Wait Finally the screen will revert to the normal display which shows temperature setting The buttons are now locked Press and hold the FAN button until it turns on then off then on again Quickl...

Page 43: ...Lock the Thermostat Cover Lock the thermostat cover by replacing the screw with the appropriate tool...

Page 44: ...Troubleshooting IMPORTANT If there is a problem with a sensor or thermostat it must be fixed immediately If it is not fixed right away your property may be wasting valuable energy...

Page 45: ...aintenance All air conditioning heating equipment must be maintained according to the manufacturer s recommendations If an air conditioning heating unit stops working it must be repaired or replaced i...

Page 46: ...What Does the Flashing Wrench Mean What does it mean when this symbol is flashing on the screen...

Page 47: ...hing wrench means the batteries are low or missing Check the batteries Has someone removed the batteries Are the batteries in backwards Is there one or more dead batteries Are the batteries making con...

Page 48: ...rench Problem Solved Twenty four hours later double check that the service wrench did not reappear If it does double check the batteries If the screen still shows the service wrench the sensor may be...

Page 49: ...t or Thermostat Has Been Crushed or Stolen Return the thermostat obtain a new one and install it according to thermostat installation instructions Re link the sensor to this new thermostat see the LIN...

Page 50: ...If a Button is Stuck Press the button in the middle it should pop out If the button does not unstick then send the defective unit back to Smart Systems for replacement...

Page 51: ...ll of the Symbols are Starting to Appear on the Screen If all of the symbols on the thermostat s screen are starting to show through ghosting Return the thermostat to Smart Systems and install a new t...

Page 52: ...if the Thermostat is Clicking Loudly If the thermostat begins to make constant clicking noises it is defective Return the defective thermostat to Smart Systems install a new thermostat Click Click Cl...

Page 53: ...Need Help Call Customer Care 800 380 9640...

Page 54: ...ma ethostream com 2 Describe the problem to our support technicians and obtain a RMA number 3 Place the product in a box with proper packaging and send it to Telkonet SmartEnergy Write the RMA number...

Page 55: ...Thank you for your cooperation Telkonet SmartEnergy 10200 Innovation Drive Milwaukee WI 53226 Tel 240 912 1800 Fax 414 258 8307 www telkonet com...

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