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74
TROUBLESHOOTING
Problem
Possible cause and solution
It is not possible to switch
on the phone.
Low battery charge. Recharge the battery.
(pages 11-12) The battery is not connected
correctly (page 8)
You hear an audible
warning and this image
appears:
Low battery charge. The battery charger is
not properly connected. Recharge the
battery. (pages 11-12)
A blinking
#
symbol is
displayed.
A problem has occurred during battery
recharge. Check the battery and the charger
plug are connected to the phone correctly.
(pages 11-12)
While the phone is
recharging the display
shows this symbol
A fault has occurred in the battery: charging
temperature too high (take out the battery
and leave it to cool for half an hour),
damage (change the battery). Change the
battery.
This message is displayed:
“Insert SIM”
No card has been inserted in the phone or
the card has not been inserted correctly.
Insert the SIM card. (pages 8-10)
This message is displayed:
“SIM faulty”
The SIM card is defective or has not been
inserted correctly. Check that the SIM card
has been inserted correctly and is clean.
(pages 8-10)
This message is displayed:
“PUK
X
X
- - - - - -”
The wrong PIN has been keyed in 3
consecutive times. Unlock the SIM card with
the 8-digit PUK code (page 21).
The name of the network
operator or service provider
is not shown on the display
in stand-by mode.
You are outside the area of coverage of the
GSM signal. Change position.
Summary of Contents for GM 822
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