Telex RadioCom BTR-300, Operating Instructions Manual

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CUS TOMER SER VICE IN FOR MA TION
If your re ceiver or trans mit ter should need ser vic ing un der the war ranty, please con tact:
Cus tomer Ser vice De part ment
TELEX COM MU NI CA TIONS, INC.
8601 East Cornhusker High way,
P.O. Box 5579,
Lin coln, Ne braska 68505-5579 U.S.A.
Phone: (402) 467-5321 or 465-7021
All claims of de fect or short age should be sent to the above ad dress. When re turn ing
items for ser vice, you must pro vide date and proof of pur chase, such as a copy of the
sales re ceipt, to es tab lish war ranty. A let ter should be in cluded out lin ing all symp toms
and claimed de fects. In for ma tion on how the equip ment was in stalled and used is very
help ful. Please in clude your phone num ber and re turn ad dress in case our ser vice tech ni -
cians need to con tact you.
Units that have been mod i fied can not be ac cepted for re pair.
In clude all in for ma tion re quested by the Ser vice De part ment. Then pack the unit as fol -
lows:
Check the unit to see that all parts and screws are in place. Then wrap it in heavy pa per or
put it in a plas tic bag. If the orig i nal car ton is not avail able, place the unit in a strong car -
ton that is at least six inches big ger in all three di men sions than the unit. Fill the car ton
equally around the unit with re sil ient pack ing ma te rial (shred ded pa per, foam, etc.). Seal
it with gummed pa per tape, tie it with a strong cord, and ship it by pre paid ex press,
United Par cel Ser vice or in sured par cel post to the Telex Ser vice De part ment.
It is very im por tant that the ship ment be well-packed and fully in sured. Dam age claims
must be set tled be tween you and the car rier and this can de lay re pair and re turn of the
unit to you.
Telex re serves the right to make changes in de sign and im prove ment on its prod uct with -
out as sum ing any ob li ga tion to in stall the same on any of its prod ucts pre vi ously man u -
fac tured. Fur ther Telex re serves the right to ship new and/or im proved prod ucts which are
sim i lar to the form, fit and func tion of prod ucts orig i nally or dered.