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TelepassBR-IS-1.0-A4-iten-0417

Telepass SpA - Via A. Bergamini, 50 - 00159 Rome - Italy 

www.telepass.com

Telepass SpA © 2017

Introduction

Use this manual to install and safely use your Telepass. 
For details on payments, contract obligations, regulations 
and conditions in each country where the device is used, 
please see the service contract.
For further information on your Telepass, its use and for 
customer service requests, visit www.telepass.com

General warnings

Please read the instructions carefully before using 
the device.

For your safety

For vehicles that transport potentially explosive 
substances: this device is NOT certified for use in 
potentially explosive atmosphere.
In areas considered at risk, remove it from the 
vehicle according to current regulations.
Do not tamper with or attempt to open the device.  
These types of actions may cause electrocution.
Keep out of reach of children.

How to avoid device damages

Do not submerge in liquids and protect against 
rain and/or showers.
The device is not waterproof. Do not use solvents, 
alcohol, petrol or other flammable substances to 
clean the device.
Keep away from heat, flames and magnetic fields.
Do not place the device near electric motors or 
other devices that generate strong magnetic 
fields.
Prevent condensation from forming on the 
device. The cab reaches high temperatures 
in the summer. A quick drop from high to low 
temperature could generate condensation (water 
drops) on the device
surface. To avoid this issue, place the device in a 
well-ventilated place and wait for it to adapt to 
room temperature.
In the event of prolonged disuse, store the device 
in a dry place not subject to extreme temperature 
changes.

To guarantee correct operation

Carefully follow the installation instructions.
If the device emits smoke, remove it from the 
support and take it out of the vehicle. If liquid 
leaks from the device, do not touch it with your 
bare hands. Request a replacement.

Behavior to be avoided

Do not use the device if it appears damaged.
Do not use more than one Telepass on the same 
vehicle. This can cause interference between 
devices, malfunctions and double toll charges. In 
such cases, Telepass cannot reimburse the extra 
amount paid.

Telepass for motorcycles

The device can also be used on motorcycles with CC 
greater than or equal to 150 CC in specific lanes, marked 
with the motorcycle symbol.

Correct position

The Telepass must be 
placed at the top-center of 
the windshield, behind the 
rear-view mirror. 
For screened (e.g. 
heated or heat-resistant) 

windshields, the device must be placed in the area 
indicated by the vehicle instructions (normally 
a dark dotted area behind the rear-view mirror). 

Do not place it on the dashboard or on sides next 
to the posts. This can cause malfunctions.

Installing the device

Preferably install the device at room temperature.
Make sure the device does not obstruct the 
driver's field of vision.

1.  Accurately clean the application surface.
2.  Remove the protective film from the sticker.
3.  Attach the Telepass, preferably on the right-hand side 

of the rear-view mirror, horizontally with the sticker 
facing the windshield and label facing downward.

4.  Hold down for at least five seconds.

Removal warnings

After attaching the device, wait 12 hours before 
removing it from the support.

Communication without interferences

Leave at least 10 cm around 
the device free from objects 
such as cell phones, 
chargers or other electronic 
devices.

How it works

Once installed, the device is ready for use.
When the vehicle enters a Telepass lane or nears the gate, 
it is recognized by an antenna on the gate that detects the 
device and authorizes the toll charge.

Recognizing buzzers

The Telepass emits different buzzer sounds in transit in the 
Telepass lane.

Transit

Notes

A high-pitched 
tone
before and after
the barrier 
opens

Transit recorded.

A low-pitched 
tone
before the 
barrier

The barrier does not
open. Transit
not recorded.
Request
customer service.

A high-pitched 
tone
before the 
barrier opens 
and three or six 
high-pitched 
tones after

Transit recorded but 
battery
low.
Request a
replacement.

No buzzer

The barrier does not 
open. Transit not 
recorded.
Request customer 
service.

How to cross a Telepass highway toll

For safety reasons, observe the 30 km/h speed 
limit near toll stations.

Stay at least four meters away from the vehicle in front of 
you. If the traffic light is red, use another Telepass lane.

How to cross a Telepass toll in other 

circumstances

Observe the speed limits and, if necessary, stop and wait 
for the barrier to open.

What to do if the barrier does not open

Should the barrier not open, request customer service by 
pressing the specific button.
The operator will photograph the license plate for further 
checks and will allow you to leave immediately.

In no case should you put your car in reverse 
or leave it to reach toll personnel on foot. This 
behavior is dangerous, in addition to being 
prohibited by Traffic Code Art. 175, paragraph 6.

Cleaning warnings

Use a soft cloth, dampened with a multipurpose 
detergent.
Do not spray detergent directly on the device.

Returning the Telepass

The device is the property of Telepass SpA. Do 
not discard the device with common waste. 
Always return it to Telepass SpA.
Replace it in the event of dead battery or 
malfunction.

Technical specifications

Average battery life

5 years

Working temperature

-25°C – +85°C

The device should 
not be subject to a 
temperature of 85°C 
for more than four 
hours a day.
Avoid exposure to 
temperatures over 
85°C.

Frequency bands

5725 MHz–5875 MHz

Conformity

0051

This radio device meets directive 1999/5/EC.
EN 60950-1:2006: +A11:2009
EN 301 489-3 V.1.4.1(2013-06)
ES 200 674-1 V.1.1.1 (1999-02)
A copy of conformity documentation is 
available at www.telepass.com

Electronic payment device

Telepass

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