Telematrix Spectrum Plus DC550 User Manual Download Page 15

15

 

Agent 
Agent Avail 
Agt Status 
Ans Agent 
Ans Emergency 
Auto Callback 
Auto Dial 
Auto Line 
Call Agent 
Call Fwd 
Call Park 
 

Call Supv 
Call Wait 
Conf 
Conf 3 
Conf 6 
Conf/Transfer 
Cwt Cancel 
DND 
Dir Pickup 
Dis Agt Sum 
Disp Queue 
Drop 

 

EMK 
Emergency 
End To End 
Exec Msg Wtg 
Flex Call 
Force Call 
I/C 
I/C Group 
In Calls 
Inspect 
Interflow 
Leave Msg 
LOB 

Make Busy 
MCH 
Night Serv 
Not Ready 
Obs Agent 
Override 
Park 
Page 
Pwr Features 
Pickup 
Priv Rls 
Privacy

 

Queue 
Queue Status 
Query Busy 
Redial 
Ring Again 
Spd Call 
Supervisor 
Time/Date 
Transfer 
UCD 
Wake

 

Key Selections (Printed on labels) 

Installing Access Feature Keycaps 

 

Eleven ( 11) p reprinted a ccess  feature 
keycaps are provided for placement on 
the  access fea ture ke ys.  These ke y-
caps i dentify t he k eys  use. Th ere a re 
15 c lear k eycaps pro vided  for p rinted 
labels to be inserted.  
 
To install the pre-printed keys, simply 
remove t he  clear ke ycap b y p ulling i t 
up with a f ingernail o r s harp o bject. 
Replace wi th the pre printed keyc aps 
or pl ace hand  written paper  i ndex 
sheets u nder a cl ear k eycap. Po sition 
the k eycap o nto the   key and pre ss 
downward to   snap the  k eycap  on. 
(figure 1) 
 
Contact yo ur lo cal t elephone a dminis-
trator fo r s pecific in struction o f t he 
keys to use and their location. 

 

Figure 1 

Summary of Contents for Spectrum Plus DC550

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Page 3: ...you the convenience of customizing your DC550 telephone for your personal use The DC550 Digital Centrex Telephone is a precision electronic device that requires minimum maintenance Please be sure to...

Page 4: ...tallation and Operation 32 Operation 34 Care and Maintenance 40 Service 41 Warranty 42 FCC Compliance and Safety Instructions Warranty and Service Information may be f ound in a s eparate m anual w it...

Page 5: ...sh and French LCD Display Management Keys Up and Down Scrolling LCD Display Programming Keys Exit Select Save Hands Free 2 Way Speakerphone Half Duplex with LED Indication Headset Port with ON OFF Key...

Page 6: ...6...

Page 7: ...Used to initiate programming mode 8 Hold Key Key used for placing callers on hold 9 Mute Key Lighted key used for disabling the handset headset and speakerphone microphone 10 Headset ON OFF Key Used t...

Page 8: ...8...

Page 9: ...2 Headset Jacks Convenient RJ port or 2 5mm coaxial port used to connect an optional headset 3 Handset Jack Connection for handset coil cord 4 Power Adapter Receptacle For optional coaxial power adapt...

Page 10: ...oot Modular coiled handset cord 5 6 inch Modular wall mount line cord 6 Power Adapter with Pass Through AC Outlet 7 Eleven 11 Preprinted Feature Keycaps 8 Fifteen 15 Clear Keycaps 9 Preprinted Feature...

Page 11: ...j ack i s specifically designed for wet locations Never t ouch uni nstalled te lephone wi res or ter minals unl ess the telephone line has been disconnected at the network interface Use caution when...

Page 12: ...he wal l jac k to the po wer adapter Using one of the 15 f oot modular telephone line co rds connect on e en d o f t he c ord t o the RJ14 te lephone jack on the wall or base board The remaining end o...

Page 13: ...it Place t he l ine co rd i nto t he h andset coil c ord channel lo cated d irectly below the jack The S pectrum P LUSTM was design ed to be conveniently w all mou nted w ithout r equiring additional...

Page 14: ...5 Loc k th e w all mou nt i nto pos ition by s liding the locking button to the right figure 4 Note A 6 inch line cord is provided for when the telephone is to be wall mounted Connect one end of the...

Page 15: ...CD Wake Key Selections Printed on labels Installing Access Feature Keycaps Eleven 11 p reprinted a ccess feature keycaps are provided for placement on the access fea ture ke ys These ke y caps i denti...

Page 16: ...an d advance the LCD screen to the next screen press the SELECT key SAVE KEY To save the feature selected press the SAVE key ARROW KEYS Use the UP and DOWN keys to scroll through the Programming Menu...

Page 17: ...eaker Mute Features PROG Programming is initiated by quickly pressing the PROGRAMMING key LANGUAGE RING VOLUME Set up language SPEAKER VOLUME HEADSET VOLUME MEMORY DIAL NUMBERS DEFAULT ANSWER DEVICE A...

Page 18: ...Indicator Light Another popu lar S pectrum P LUSTM DC 550 f eature is th e V oice M ail an d M essage W aiting MW Light Indicator It is a dual function button One use is for Message Waiting Indicatio...

Page 19: ...ure 3 3 The LCD wi ll d isplay ENGLISH Press the SAVE k ey or pre ss the UP or DOWN key to continue French or Spanish are the remaining options Figure 4a 4b 4c 4 Press SAVE w hen t he c orrect languag...

Page 20: ...rough the LCD Display Enter the number to be saved Be sure to enter a 1 and ar ea co de wh en required by y our a reas te lephone company Figure 4 4 Press SAVE to s ave the number in memory Note that...

Page 21: ...s SAVE when the correct volume is displayed 5 Press EXIT to exi t the pro gram mo de or pre ss UP o r DOWN t o c ontinue s crolling through the program mode Save Select Exit PROGRAM Figure 1 THEN PRES...

Page 22: ...e 2 2 To a ctivate press the SELECT key Figure 3 3 Select either HEADSET or SPEAKER Th is activates wh ether the HEADSET or SPEAKER is the pri mary an swering d evice By s electing SPEAKER the pr imar...

Page 23: ...umber is dialed 1 Press the PROGRAM key Figure 1 Pr ess t he UP or DOWN ke y until t he d isplay sh ows VM ONE TOUCH MESSAGING Figure 2 2 To a ctivate pre ss the SELECT key Figure 3 3 Select either EN...

Page 24: ...N Fi gure 5 T he timing will ne ed t o be tes ted wi th the s pecific v oice mail s ervice t o ensure the co rrect a mount o f seconds i s p rogrammed T he t imed delay to pro gram i nto me mory i s...

Page 25: ...re 6 8 Press EXIT to exit the pro gram mode or press UP or DOWN to continue scrolling through the pro gram mode Save Select Exit PROGRAM Figure 1 THEN PRESS T I M E A N D D A T E F O R M A T P r e v S...

Page 26: ...he di splay shows PREDIAL Figure 2 2 Press the SELECT key Figure 3 3 Enable will be di splayed on the LCD Press SAVE to enable pre dial To disable pre dial follow the same procedure Figure 4 4 Press E...

Page 27: ...R Figure 2 2 Press the SELECT key Figure 3 3 Enable will be di splayed o n the LCD Pr ess SAVE to enable Call Timer 4 Press EXIT to exit the program mode or press UP o r DOWN to continue s crolling th...

Page 28: ...re 4b DISPLAY WILL READ Programming Speakerphone Mode The DC550 includes an option for 2 way Speakerphone or Monitor Mode When MONITOR MODE is enabled voice transmission automatically stops when the s...

Page 29: ...The LCD w ill display t he i dentity of the caller and the time of t he call Th e u ser h as t he option to answer the call or allow the call to auto matically be forwarded to voice mail LCD DISPLAY I...

Page 30: ...racters c an be li ghtened or dar kened us ing the c ontrast U P DOWN keys Figure 2 While the handset is in the ON HOOK position s imply pr ess the UP or DOWN ke ys t o ad just t he con trast of the L...

Page 31: ...n using the keypad Figure 2 3 To activate dialing lift the handset or press the SPEAKER key or HEADSET ON OFF key Figure 3 MEMORY Figure 1 Figure 3 M 0 1 7 1 9 6 3 8 8 8 2 1 M e m o r y D i a l N u m...

Page 32: ...e ature avoids hav ing to us e the hoo k switch handset t o p rocess t elephone c alls whil e in headset mode The headset can be purchased from a TeleMatrix di stributor T here a re many varieties of...

Page 33: ...ssary Use the control features of the headset that are available to you You can dial using the keypad or a provisioned advance feature key To end he adset a ctivation pre ss the HEADSET ON OFF ke y Th...

Page 34: ...in 12 seconds of dialing the last digit 34 RELEASE KEY FEATURE The RLS R ELEASE k ey i s a har d l ine bre ak Whe n pre ssed the k ey automatically di sconnects an exi sting ac tive l ine There i s n...

Page 35: ...will activate automati cally The LED ab ove the SPEAKER key w ill illuminate to i ndicate that the speaker phone is in use To d isconnect simply p ress t he SPEAKER key or RLS key POWER FAILURE Durin...

Page 36: ...URE The DC550 has a Store feature which allows a user t o store a di aled numbe r of up t o 20 digits be fore hangi ng up dur ing a c onversa tion Af terwards the stored number wi ll be retrieved i f...

Page 37: ...press the pause key in the appropriate dialing pattern MUTE FEATURE A MUTE key is p rovided t o a llow privacy dur ing a ba ckground conver sation Whe n th e MUTE key is activated the mi crophones i...

Page 38: ...to information about the set s assigned features and incoming calls Leave Msg Allows the user to leave or retrieve messages Make Busy Allows for the set to be made busy to incoming calls Can use the...

Page 39: ...ve or threatening call to supervisor Flex Call Allows deactivation of conference caller to smaller group Force Call Can also use the Release key In Calls Allows Agent to answer Primary Directory calls...

Page 40: ...only in normal temperature environments Temperature e xtremes ca n s horten t he life of electronic devices damage batteries and distort or melt plastic parts Avoid direct sunlight Keep the t elephone...

Page 41: ...OR to sending a telephone to our service center for repair In the unlikely event that a factory repair is necessary 1 Include a br ief description o f the p roblem that you are exp eriencing 2 Include...

Page 42: ...Any product or part unless proof of date of purchase is submitted with the product when returned for warranty repair or 7 Costs incurred by the customer in removing and shipping the product to TMX for...

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