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STATEMENT OF LIMITED WARRANTY  

 

TeleMatrix, Inc. and TeleMatrix Equipment, LLC (TMX) warrants to its [original end customer] [purchaser] 

that Spectrum, Spectrum Plus and Marquis branded products manufactured by TMX are free from defects in 

materials and workmanship for five (5) years after the date of purchase, and Regency branded products 

manufactured by TMX are free from defects in materials and workmanship for three (3) years, other than 

the following products for which the warranty period shall be one (1) year: handset batteries, either NiCd or 

NiMH, used in TMX cordless products.  If a product fails this warranty during the warranty period, TMX will, 

at its option, either repair or replace the defective product or parts, or deliver replacements for defective 

products or parts on an exchange basis at no additional charge to the customer except as set forth below.  

Repair parts or replacement products may be either new or reconditioned.  Products or parts returned to 

TMX under this warranty will become the property of TMX.   Warranties on products repaired by TMX expire 

at the termination of the original warranty period. 

 

This limited warranty does not cover:  

 

1. 

Products or parts which are damaged, abused or misused; 

2. 

Any damage resulting from improper installation, maintenance or operation of the product; 

3. 

Damage resulting from unauthorized modification or repair of the product, or from improper 

connection of the product to other equipment;  

4. 

Cords, connectors and replaceable batteries; 

5. 

Damage in transit to the TMX repair facility; 

6. 

Any product or part unless proof of date of purchase is submitted with the product when returned 

for warranty repair; or 

7. 

Costs incurred by the customer in removing and shipping the product to TMX for repair or  

replacement, and costs of reinstallation of the product. 

8. 

Products or parts which are not owned and used by the original end user customer. 

 

The cost and risk of loss or damage for sending the product to TMX will be borne by the customer. 

 

TMX EXPRESSLY DISCLAIMS ALL WARRANTIES EXCEPT THE LIMITED WARRANTY SET FORTH HEREIN, WHICH IS THE 

SOLE AND EXCLUSIVE WARRANTY OF THE PRODUCT, AND IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR 

WRITTEN, EXPRESS OR IMPLIED, OR STATUTORY.  THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY OR 

FITNESS FOR A PARTICULAR PURPOSE.  THE CUSTOMER’S SOLE REMEDY UNDER THE TMX WARRANTY SHALL BE 

REPAIR OR REPLACEMENT AS PROVIDED ABOVE.  IN NO EVENT WILL TMX BE LIABLE TO CUSTOMER OR ANY OTHER 

PARTY FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, 

DAMAGES OF LOST PROFITS, LOST REVENUES, LOSS OF USE OF FACILITIES OR EQUIPMENT, OR COST OF  

SUBSTITUTE EQUIPMENT ARISING OUT OF THE USE OR INABILITY TO USE THIS PRODUCT, EVEN IF THE CUSTOMER 

HAS ADVISED TMX OF THE POSSIBILITY OF SUCH DAMAGES.  TMX LIABILITY FOR DAMAGES SHALL NOT EXCEED THE 

PURCHASE PRICE OF THE DEFECTIVE PRODUCT.  

 

This limited warranty is non-transferable without the prior written approval of TMX.  It gives the customer  

specific legal rights.  The customer may have other rights which vary under local law.  Some jurisdictions 

may not allow limitations on the term of an implied warranty or exclusions or limitations of incidental or 

consequential damages. 

WARRANTY 

Summary of Contents for 2802CID

Page 1: ...MARQUIS 2802CID 2 Line Caller ID Hotel Telephone Copyright TeleMatrix Inc 2003 USER GUIDE TM...

Page 2: ...include Type I Caller Identification The Caller ID feature requires compatibility with the telephone PBX system Check with your system coordinator to verify that your PBX will deliver Caller ID inform...

Page 3: ...anual We pack the separate Compliance and Safety Manual within each outer box or product box when shipped Prior to reading this operation manual and prior to setting up your telephone please refer to...

Page 4: ...4 Features 5 Controls 5 Installation 10 Wall Mounting 11 Battery Preparation 15 Switch Settings 16 Programming 17 Operation 21 Service 32 Warranty 33 CONTENTS...

Page 5: ...key Conference Feature With Automatic Reset Soft Key Volume Control Handset Speaker 8 step ADA Compliant Microphone Mute Function HI Low Ringer Volume Controls Line Status Indicators In Use Hold Ringi...

Page 6: ...TOP VIEW 6 CONTROLS...

Page 7: ...ey Rocker style key used to increase decrease the loudness of the handset and speaker 8 TouchLite Message Waiting Combination visual message waiting lamp speed dial key used for message retrieval 9 Gu...

Page 8: ...RIGHT SIDE LEFT SIDE BOTTOM 8 CONTROLS...

Page 9: ...e Controls Switches to control the loudness of the ringer for each line Options are HI LOW 4 Battery Compartment Holder for the memory back up battery 5 Message Waiting Switch Selects option for 90VDC...

Page 10: ...ns Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines 10 Parts Check...

Page 11: ...the clip 180 and then snap the clip into place 2 The bottom of the 2802CID has a mounting wedge that must be re positioned for wall mount use This wedge will allow the telephone to be at the correct a...

Page 12: ...ovided to secure the power pack to the AC outlet 12 Plugs Into Standard AC Outlet Power Input Output Jacks The power pack also includes two 2 modular jacks labeled LINE and PHONE These jacks allow for...

Page 13: ...on Power Pack PHONE Connection The power pack PHONE connection is used to provide both the telephone lines and the power source to the 2802CID telephone Using the 15 modular telephone line cord provid...

Page 14: ...dset cord plugs into the jack labeled Handset located on the left side of the 2802CID base unit Installation Diagram Installation Is Completed The installation diagram shown is the final installation...

Page 15: ...y and must be removed prior to use An insulator strip is installed to insure maximum shelf life This insulator strip must be removed to activate the battery The battery will provide 60 days of continu...

Page 16: ...le message waiting systems Simply slide the switch to the desired position that is compatible with your PBX messaging system Note the 2802CID is factory preset to the Neon setting Line Voltage Selecto...

Page 17: ...ive text will display when the speed dial key is pressed For example if a guest service key is programmed to access the front desk FRONT DESK will display when the guest service key is pressed Store K...

Page 18: ...rd that describe the most commonly used guest services in a typical hotel application During the speed dial rogramming procedure the Volume toggle key is used to Scroll up down through the directory T...

Page 19: ...digits of the speed dial code using the numeric dial pad example 1 2 3 4 5 6 3 To program the guest service description press the Volume Up Down toggle key until the desired text description appears e...

Page 20: ...ress the Store key until the word Check is displayed on the LCD display 2 Press the memory location speed dial key in which verification is to be done The speed dial code and the descriptive text prog...

Page 21: ...ssage center or the front desk Note TouchLite adds an additional memory location to your 2802CID telephone Programming The TouchLite 1 With the unit on hook press the Store key 2 Dial the digits using...

Page 22: ...Caller ID data contact your telephone system coordinator your PBX service company or the PBX manufacturer The 2802CID includes a large backlit display The LCD displays up to three 3 lines X fifteen 1...

Page 23: ...D name number information will immediately clear upon answering the call 2 Guest Elects To NOT Answer The Call If the guest is not in the room available or elects to have the incoming call go to the s...

Page 24: ...ives its first incoming call the time date are automatically initialized and refreshed The time date are then maintained by the 2802CID circuitry Note The date time are NOT user installer programmable...

Page 25: ...ringing Line In Use The LED above the corresponding line key illuminates GREEN when off hook Line On Hold The LED above the corresponding line key turns from green to RED when pressing the Hold key al...

Page 26: ...vanced features such as automatic line selection and 3 way conferencing Line 1 is designed as the primary line When calls are answered or placed a simple lift of the handset or activate the speakerpho...

Page 27: ...c dial pad or by pressing a guest service key speed dial key 3 When off hook the elapsed call timer starts to show 4 To end the call simply replace the handset back on the cradle Line status will disp...

Page 28: ...lights GREEN 2 When off hook the display will show line and speakerphone status 3 Dial out by using the numeric dial pad or by pressing a guest service key speed dial key 4 To end the call press the...

Page 29: ...he line status indicator above the line that is being placed on hold will turn from green to RED indicating that the line is on hold When placing a caller on hold the handset can be returned to its cr...

Page 30: ...e idle line key to obtain dial tone for out bound dialing 3 When the second call is established activate the 3 way conference call by pressing the Conference key Line 1 and Line 2 will automatically b...

Page 31: ...is activated the microphone in the handset and the speakerphone become disabled and the caller will not hear your voice The light above the Mute key will light to show that the feature is activated T...

Page 32: ...me of the handset is adjustable while using the handset The volume of the speaker phone is adjustable when using the speakerphone The loudness can be adjusted in eight 8 steps up or down Note The volu...

Page 33: ...elated Please contact TeleMatrix PRIOR to sending a telephone to our service center for repair In the unlikely event that a factory repair be necessary 1 Include a brief description of the trouble tha...

Page 34: ...X repair facility 6 Any product or part unless proof of date of purchase is submitted with the product when returned for warranty repair or 7 Costs incurred by the customer in removing and shipping th...

Page 35: ...252 03590 2802CID Revision May 1 2003...

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