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58-723-004 Rev A00
Images Not
Displayed
If no images appear:
1.
Confirm the camera switch is set to on.
2.
Confirm that the Kinetix camera is selected in the imaging software
application.
3.
Power off the camera and the host computer and check all system connections
(particularly the PCI-E and power cables), then restart.
4.
Confirm the camera is operational by taking an image with a lens attached to
the camera. Using normal room lighting, place the camera on a table about
three meters away from an object and acquire an image.
If the problem persists, contact Photometrics Customer Service.
Camera
Running Too
Warm
It is normal for the camera to be slightly warm to the touch while in operation. However, if it
is more than slightly warm to the touch (and at least one inch of space has been left around
the external cooling fins for airflow), switch off the camera immediately and contact
Photometrics Customer Service.
PVCAM Error
Message
Appears
If a PVCAM error message appears, note the message’s number code and contact
Photometrics Customer Service.
Lengthy
Pauses During
Imaging
If you notice lengthy pauses marked by a lot of disk activity while imaging:
•
Close any other programs that may be running.
•
Install more physical memory (RAM) in your computer system.
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