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1. Check and clean the air filter. It may be necessary

to replace, if very dirty.

2. Check for excessive pipe length on vent.

3. Check for a dirty or worn fan unit.

4. Check to see if the “P” trap is clear.

WARNING

Do not attempt to adjust the gas pressure at
the gas valve. Serious damage could occur.

3B. Electrical Troubleshooting

This section describes procedures for checking the

electrical power and control components of the heater
(see Fig. 7 for a typical example of a wiring diagram).
Use the flowchart (see Fig. 8) and the following
sections to troubleshoot the heater. Read all of these
procedures before starting repairs.

The following tools are required for proper service

and problem diagnosis of the heater and heater system:

1. Gas pressure test kit with range from 0 to 14

inches (0 to 356 mm) W.C.

2. Electric meter(s) with the following ranges:

a.

0 to 150 volts alternating current (VAC)

b.

0 to 25V direct current (DC)

c.

0 to 2,000 ohms resistance

3. A pressure gauge and a thermometer with proper

ranges for heater operation.

3B-1. Testing the Electrical Supply Power

The electrical components of the Hi-E heater

operate with supply voltage ranging from 103 to
126VAC at 60 Hertz (Hz). To test the electrical power
supply:

1. Measure the voltage at the hot and neutral wirenut

connections in the heater electrical junction box.

2. Voltage outside of the required range may be due

to poor wiring connections, to other loads (e.g., air
conditioning compressors), or to an electrical
utility company problem.

3B-2. Testing the Pressure Switch

All new heaters are provided with pressure

switches preset to work at an optimum elevation of 3

feet (0.91 m) above or below the water surface level of
the pool/spa to be heated (see Fig. 9). However, the
switch can be adjusted to operate correctly in heaters
installed a maximum of 10 feet (3.05 m) below the
water surface of the pool/spa and to a maximum of 6
feet (1.83 m) above the water surface.

NOTE:
Pressure switches are only adjusted to turn
heater off, not on.

DO NOT adjust the pressure switch if the heater is
installed at elevations of more than 6 feet (1.83 m)
above the water surface or more than 10 feet (3.05
m) below the water surface. Instead, contact your
Teledyne Laars representative for instructions.

If it is known positively that too much water

pressure is preventing the switch from opening and
turning the heater off, adjust the pressure switch (see
Sections 3B-5). If the heater is installed within the
recommended range, but does not fire, perform the
following back pressure test to check the water pres-
sure switch:

1. Use a volt-ohmmeter and check the voltage at the

water pressure switch.

2. If voltage is found at one terminal and not the

other, the pressure switch is keeping the heater
from firing.

3. To further isolate the problem, remove the copper

tube from the pressure switch.

4. Attach a pressure gauge to the tube and turn on

the pump.

5. If the pressure gauge reads less than 2 psi (14

kPa), there is a pressure related problem. The
problem may be caused by low water pressure.

A drop in the water pressure may be caused by:

1. A very short pipe run from the heater to the pool

or spa may prevent sufficient back pressure from
developing and prevent the pressure switch from
closing. If this occurs, lengthen the piping between
the heater and the pool where the return line
enters, or install directional fittings or elbows.

Summary of Contents for Hi-E EPH 300

Page 1: ...closed allowing the heater to fire even if the filter pump is off Therefore the height difference between the heater and the pool or spa water surface level must fall within the correct range 2A 2 Hig...

Page 2: ...by the touch panel pads or when the 120 volt alternating current VAC power to the heater is interrupted 2A 7 Gas Valve The Hi E heater has a negative pressure gas valve that regulates the gas to the...

Page 3: ...wiring connections solid 8 Is the ignition control in lockout mode Turn the heater off and then back on at the touch panel to restart the ignition sequence If all of these items have been checked look...

Page 4: ...water flow 2E 2 Temperature Rise Test Case 2 The main reason for a temperature rise value greater than 22 F 12 2 C is a low water flow through the heater Check the installation for the following 1 In...

Page 5: ...gas Figure 5 Typical Manual Bypass Valve Installation Notes 1 When using metal pipe as heat sink join metal and PVC CPVC using metal male and PVC CPVC female connection 2 A manual bypass valve is used...

Page 6: ...mm 7 49 mm Color Code Brass Silver 5 The pressure at the gas valve outlet will be 0 2 inch 5 08 mm water column W C less than the pressure at the venturi lower inlet 6 Take a reading The ideal range s...

Page 7: ...or too many 90 degree elbows see Document 3090B Installation and Operation Manual 3 Worn or dirty combustion air filter 4 Internal blockage in the condensate trap or drain system To check the venturi...

Page 8: ...preset to work at an optimum elevation of 3 feet 0 91 m above or below the water surface level of the pool spa to be heated see Fig 9 However the switch can be adjusted to operate correctly in heaters...

Page 9: ...Wiring Diagram LEGEND P PURPLE BL BLUE BK BLACK O ORANGE W WHITE G Y GREEN W YELLOW TRACER BR BROWN W BK WHITE W BLACK TRACER Y YELLOW W R WHITE W RED TRACER R RED BL O BLUE W ORANGE TRACER GY GRAY FA...

Page 10: ...le Link Blue Wire 24VAC at Fusible Link Red Wire Is Combustion Fan Operating Table 3 Temp Control Sensor Resistance Water Temperature Sensor Resistance F C Ohms 50 10 19 906 60 16 15 314 70 21 11 884...

Page 11: ...sure 3B 3 Adjusting the Pressure Switch When the heater is installed between 3 and 10 feet 0 91 and 3 05 m below the water surface of the pool or spa the pressure switch senses the increased weight of...

Page 12: ...sistance in the range of 50 to 400 ohms 3 If the reading is above or below the range of 50 to 400 ohms replace the igniter Figure 10 Adjusting the Pressure Switch 6 Turn pump ON If pressure switch doe...

Page 13: ...rom the flow control valve see Fig 13 3 Inspect the disk to make sure it is properly seated 4 If the disc is not properly seated disassemble the valve and overhaul it Replace any corroded parts 3B 6 T...

Page 14: ...aching the combustion air fan to the venturi 10 Hold the combustion air fan with one hand and separate from the venturi 11 Reverse the previous steps to install a new fan Figure 12 Filter Removal Figu...

Page 15: ...nel assembly by remov ing the three screws along the base of the heater and the four screws on the sides see Fig 15 Two of these screws are inside the heater compartment 7 Remove the hex bolts that fa...

Page 16: ...al Strip Assembly R0209700 66 Fuse Assembly R0212600 67 Fuse 1 1 4 Amp R0021300 68 Panel Upper Front R0205100 69 Label Upper Front Panel R0209800 70 Bezel Temperature Control R0209900 71 Panel Lower F...

Page 17: ...Page 17 Hi E Model EPH Pool and Spa Heater...

Page 18: ...H 03867 603 335 6300 480 S Service Road West Oakville Ontario Canada L6K 2H4 905 844 8233 The above warranty applies only if the installa tion and operating instructions applicable to the model purch...

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