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Telecom Thomson TG797n V2, Getting Started, Page: 9 / 10

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Telecom Thomson TG797n V2 Getting Started Download Page 9

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Congratulations

You are now with New Zealand’s most preferred Broadband Supplier.

Any problems

If you are having difficulties, call our broadband specialists on 

0800 BuSINESS

.

Otherwise, if you are able to get online, go to 

www.telecom.co.nz/help

A number of modem issues can be fixed by turning the modem OFF for 30 seconds 
and turning it back on again.

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Summary of Contents for Thomson TG797n V2

Page 1: ...Let s go Getting started with yourTelecom Business Broadband Modem ...

Page 2: ...e ethernet cable with yellow connectors 1x Grey DSL cable Let s check everything s here RearView 2 x Filters Power socket black USB 2 0 port second port on the side of the modem 4x 10 100 Ethernet LAN Ports yellow Power switch DSL port grey ThomsonTG797 Modem ...

Page 3: ...ecialist before progressing DHCP is enabled by default on theThomsonTG797 and this will conflict with your existing DHCP server Connecting filters You need to connect a filter wherever you have a phone line in use including phones faxes or digitalTV decoders This will remove interference on your phone lines and improve your broadband service If you have more than 5 jackpoints a PABX system or moni...

Page 4: ... cable On Off Switch Phone Jackpoint DSL port grey Plug in your modem Plug one end of the DSL cable into the DSL port on your modem White power cable Power cable Connecting your modem to the computer Plug one end of the white ethernet cable into any ethernet port on the modem ethernet cable Plug the other end of the ethernet cable into the ethernet port on your computer which has a symbol like thi...

Page 5: ...e during upgrade Off TheThomson Gateway is powered off Wireless Light Colour State Description Green Solid on No wireless activity WPA 2 encryption Blinking Wireless activity WPA 2 encryption Orange Solid on No wireless activity WEP encryption Blinking Wireless activity WEP encryption Red Solid on No wireless activity no security Blinking Wireless activity no security Red Green Toggling Wireless c...

Page 6: ...g up a wireless network it is important that any device operating systems such as Windows XP Vista 7 Android iPhone O S or Mac O S have all of the latest updates installed and wireless hardware drivers are up to date Refer to your device manufacturers instructions website or help desk for details on how to install update and configure your operating system and hardware drivers If you are not sure ...

Page 7: ...less Key password Recommend a minimum of 8 characters containing letters and numbers for improved security WPA PSKVersion Select WPA WPA2 9 When you have finished making changes click the Apply button 10 You will be redirected to the Wireless Details page where you can view the wireless settings to verify the changes you made are correct Note your Network Name SSID and Wireless Key and keep the in...

Page 8: ...into the modem main menu 10 Every time you attempt to enter the modem you will be prompted to enter the Username Administrator and password Applying a Static IP If you have a static IP fromTelecom you will need to enter your unique broadband username and password into the modem If you do not have a static IP address you can skip this section 1 Open a web browser such as Internet Explorer on a PC o...

Page 9: ...plier Any problems If you are having difficulties call our broadband specialists on 0800 BUSINESS Otherwise if you are able to get online go to www telecom co nz help A number of modem issues can be fixed by turning the modem OFF for 30 seconds and turning it back on again 11 12 ...

Page 10: ...TPM03347 04 12 ...

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