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36

Symptom

Resolution

The handset switches on
automatically

An alarm or calendar event switches the handset on
automatically.

My phone is not able to
connect to other
Bluetooth devices

Turn Bluetooth on. Set visibility to Show. Possible compatibility
issues. Manufacturers incorporate different Bluetooth profiles.
Not all functionality is supported.

Web pages are not
displayed clearly

Change Smart fit mode in Browser > Settings > Advanced
settings

6.2

Error Messages

Message

Solution

No (U)SIM detected

Check a valid (U)SIM card is inserted
See Getting Started

Enter PIN code

Enter the correct PIN code supplied by your service
provider

Enter PUK code

Contact your service provider to get the PUK code

Enter handset lock code

The default handset lock code is 0000

File does not exist or is in
the wrong format

Check the file type is supported by the handset.
On your PC or MAC, make sure the file is closed. Re-send
the file using Join Me, Mass Storage Mode or Bluetooth
transfer.

Insufficient Memory

Handset memory is full. Delete unwanted files, messages,
emails & videos to create more user space.

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Summary of Contents for R54

Page 1: ...1 Telecom R54 Rugged Mobile Phone User Manual ...

Page 2: ... All rights reserved 1st Edition October 2010 No part of this publication may be excerpted reproduced translated or utilized in any form or by any means electronic or mechanical including photocopying and microfilm without the prior written permission of ZTE Corporation ZTE Corporation operates a policy of continuous development ZTE Corporation reserves the right to make changes and improvements t...

Page 3: ... the charger 14 1 6 Tips about charging and battery life 15 1 7 How do I set the time and date 15 1 8 How do I unlock the keypad 15 1 9 How to make a voice call 16 1 10 How to answer an incoming call 16 1 11 How to send a Text Message SMS 16 1 12 How to navigate the Menu 17 1 13 Call Features Summary 18 2 Contacts 20 3 Messages and Emails 22 3 1 How to send a Text Message SMS 22 3 2 How to view a ...

Page 4: ...roubleshooting Technical and Warranty Information 34 6 1 Troubleshooting and FAQ s 34 6 2 Error Messages 36 6 3 Technical Parameters 37 6 4 Support Information 38 6 5 Warranty Information 38 Liquid Damage Important Note Your ruggedised handset is compliant with the IP54 Standard which gives limited protection from dust and liquid ingress It is not waterproof and should never be immersed in any liq...

Page 5: ... level is optimized for best performance and automatically reduces when there is good quality reception Maximum power is only used at the edge of network coverage so under most circumstances the power output is very low Under poor network conditions the phone transmits at a higher power may get hot and have a significantly shorter battery life Declaration of Conformity SAR Specific Absorption Rate...

Page 6: ...er End Key Hold down to power On or Off Press to End a call Display Call Key Call a number answer a call show Call History Key Switch to Meeting Mode Change text modes Key Lock Unlock the keypad Access text symbols Insert a Pause or Wait command Microphone C Key Step back in menus Clear text Earpiece ...

Page 7: ...7 Handset Overview Volume Right USB Headphones Charging Port Left Speaker Camera Rear Cover lock Camera Key Antenna Port ...

Page 8: ...th of the EDGE Network Missed Call New SMS Message Missed Video Call Message Memory is Full Bluetooth ON New MMS Message Silent Mode CTM Vibrate mode enabled New E mail Call Forward is Active Headset and Vibrate Mode Data channel available GPRS New Wap Push Message Data channel active PDP Headset Mode Roaming GPS ...

Page 9: ...9 Menu Quick Reference Guide ...

Page 10: ...10 Menu Quick Reference Guide Continued ...

Page 11: ... if required The U SIM card must be inserted before use Insert the U SIM card with the gold contacts facing down and the bevelled edge on the top right as shown Carefully slide it into the housing observing the correct orientation If your handset displays Enter Handset unlock code The default code is 0000 Enter U SIM PIN Code Enter the PIN supplied with your SIM card No U SIM detected Check the SI...

Page 12: ...n the cover 3 Insert the battery as shown with the contacts located against the gold springs 4 Press the battery down flush into the case 5 Line the battery cover up correctly close the case and engage the locking screw 6 It is important to keep the battery cover antenna port and USB port cover properly closed to maintain IP54 protection from liquid and dust ...

Page 13: ... open Insert the memory card as shown with the gold contacts facing down Close the card holder and make sure the card is correctly aligned With the microSD card inserted the default storage location for photos etc is the External Memory See Menu Settings arrow right to Handset Download location to change if required Go to Menu File Manager arrow right to Memory Card to access the stored files Conn...

Page 14: ...How do I connect the charger Charge before initial use The plug and socket are keyed so they will only fit together one way Do NOT use excessive force which may damage the USB port Physical damage to the USB port is NOT covered by warranty The phone can also be charged by connecting it to a computer using the USB lead supplied A sound is played when the charger or USB cable is inserted into the ha...

Page 15: ...one can be charged in the ON or OFF state When OFF the message Charging battery is displayed When switched ON the battery icon animates until fully charged If charging in the OFF state turn the phone ON by long pressing the red End key 1 7 How do I set the time and date The time and date is set automatically from the network It takes a few seconds to update when the phone is first switched on Sele...

Page 16: ...end the call If Voicemail is active pressing Reject forwards the call to Voicemail 1 11 How to send a Text Message SMS Press the Left Arrow for Messages Press OK for New message Press OK forText message Enter the phone number directly or press OK to select from Contacts Cont Select the Contact then press OK for Done The Contact number is displayed press OK Press the Down Arrow once to move the cur...

Page 17: ...row Keys to move the cursor or press the corresponding number key as shown on the grid below Eg Menu 5 Messages The icons are described at the bottom of the screen OK Shortcuts From the idle screen the Arrow Keys launch the default Shortcuts as shown TWorld Messages File Manager Calls To change default shortcuts Menu Settings arrow right to Handset Shortcut keys Icon description ...

Page 18: ...ose a Contact Call Key Call Barring Restrict various categories of incoming or outgoing calls Menu Settings arrow right to Call Call barring Call Divert Divert incoming calls to another number Menu Settings arrow right to Call Call divert Call Waiting If you are already on the phone you hear pips to indicate another incoming call Press Options to switch between the two callers Menu Settings arrow ...

Page 19: ...Dial Set your Contacts to be called directly from the idle screen Menu Contacts Select the Contact Options Scroll down Speed Dial Speed Dial Call Press and hold the corresponding key on the number pad to quickly call a Speed Dial Contact From the idle screen press and hold a number key Voice Call Enter the number on the keypad and press the Green Call Key Enter the number Press to End the call Vol...

Page 20: ...ll Key Select the call record Press the Right Soft Key to Save Add a Contact from an SMS Go to your Inbox and select the required SMS Highlight the embedded number or object then select Use highlighted object from the Options menu Menu Messages Inbox OK to view the SMS Options Use highlighted item New contact Copy Contacts from a SIM card Insert the SIM card Copy Contacts from the SIM into the han...

Page 21: ...be saved in Contact numbers Search your Contacts Search Contacts to find a particular person Scroll or use the letters on the number pad e g press 5 for J Press the Left Soft Key for Contacts Scroll down or press a letter key to search Set a unique Ringtone or image to a Contact Add a dedicated image and a ringtone to a Contact The Contact must be stored in the handset memory see Copy Contacts fro...

Page 22: ...responding multi tap keys for each letter Press the key once for the 1st letter shown on the keys twice for the 2nd letter etc Press the key to toggle between En Predictive text ABC abc and 123 text modes When completed press the OK Key to Send the message 3 2 How to view a received Text Message SMS The envelope icon on the information bar indicates a new SMS message The message alert tone and vib...

Page 23: ... in dictionary to generate words from the letters pressed When a word is highlighted press the key to raise the case Eg dave Dave DAVE Use the keys to choose from available words and press OK to confirm or choose Spell Word to insert a new word and save to My Words Unknown words default to Spell Word In Multi tap modes ABC abc if the next letter is on the same key wait until the cursor appears or ...

Page 24: ...d a new word Type the new word using the ABC abc or 123 modes then press OK to Save it In My Words you can press the Options key to Edit Delete or Delete all words 3 5 Special Characters and SMS Message Length Each time one of these symbols is used 2 standard SMS characters are transmitted This symbol is not part of the standard SMS character set Each time one of these symbols is used the entire m...

Page 25: ...nsert an Image Audio or Video file Browse the folders to select the required file Press OK When finished press the Left Soft Key Options to Send Each page can only contain one image one audio and one video file To add more than one file of the same type select Options to add a new page 3 7 How to receive a Multimedia Message MMS Menu Messages Inbox When receiving an MMS you get a standard message ...

Page 26: ...e default Email client is configured for Telecom Add your username password and My Email address The username and email address should be the full address username domain com See How to Create a new Mailbox toAdd alternate providers e g internet based mail Sending an Email Menu Messages arrow right to Email New Email Enter the sender address e g username domain com Press the down arrow to access t...

Page 27: ...ails SSL settings IP Address etc by reference to the other provider Menu Messages arrow right to Email Inbox Options Retrieve New Email messages are delivered to the handset 3 11 How to set up automatic Email Retrieval Menu Messages arrow right to Email Settings Automatic Retrieval Set your required polling time interval to check the server for new Email messages 3 12 What are User Folders User fo...

Page 28: ...ilbox name Google SMTP Username Username john gmail com SMTP Password Password xxxxxxxx Automatic signature Optional My Email address john gmail com Signature Optional Display name John Mail type POP3 Outgoing server send xtra co nz Incoming server pop gmail com Outgoing port 25 Incoming port 995 SSLType SSL Receive Only Mail to retrieve Header orAll Sending options Foreground sending Save to serv...

Page 29: ...ireless headsets and car kits Menu Tools Bluetooth Bluetooth manager Calculator Apply basic maths calculations Menu Tools Calculator Calendar View and set calendar events Menu Tools Calendar Add Call Logs View all your incoming and outgoing calls history Menu Calls Shortcut Press the Call Key Camera Long press the Camera Key Menu Multimedia Camera CTM Cellular Text Modem to use a TTY device for pe...

Page 30: ...ation fix Menu Tools GPS GPS Location GPS requires a clear view of the sky Greeting Displayed during start up Menu Settings Greeting Keylock Automatically lock the keypad or hold Lock Unlock Menu Settings arrow right to Handset Keylock Keypad Light Set the Keypad Backlighting Menu Settings Keypad Backlighting Keypad sounds Control the keytones Menu Profiles Edit Keypad sounds Keypad Volume Control...

Page 31: ...h Menu Settings arrow right to Handset PC Connection PIN Code Set your start up PIN code This protects the SIM card only Menu Settings arrow right to Security Activate security codes PIN code Profiles Group handset behaviours for ringing vibrate etc Menu Profiles Restore Defaults Restore your phone to factory default settings Menu Settings arrow right to Handset Restore default settings 0000 defau...

Page 32: ...on vibrate mode Menu Profiles Edit Ringing type Video Camera Use the Video Camera Menu Multimedia Video Camera View Pictures View your photos Menu File Manager Photos My Pictures View Videos View your videos Menu File Manager Videos My Videos Voice Recorder Record voice memos Menu Multimedia Voice recorder Wallpaper Set your background image Menu Settings Wallpaper World Time Access the World Time...

Page 33: ...up to 5 minutes to complete After Join Me has installed you may need to remove and re insert your device to complete the driver installation for your handset The software can be used to synchronise phonebook contacts and calendar events and the PC version can copy pictures music videos and applications to and from the handset Please see the Join Me help file from within the application for example...

Page 34: ... Menu Profiles Edit How do I extend the incoming ring time This is not a handset setting Please contact your Service Provider to extend the ringing time How do I change the Ringtone Edit the current profile and select a new tune from the Audios directory A phone number cannot be dialled Check for network coverage Check whether any call restrictions are set Menu Settings Calls Call Barring MMS mess...

Page 35: ...age issue Check the signal strength With only 1 or 2 bars the battery has to work harder to maintain network contact Limit multi media and Bluetooth usage to save power The battery may be worn out I cannot charge the phone Confirm the charger is properly inserted Remove the battery clean the contacts and check it is inserted correctly The battery may be worn out Tip Charge the phone using the supp...

Page 36: ...s 6 2 Error Messages Message Solution No U SIM detected Check a valid U SIM card is inserted See Getting Started Enter PIN code Enter the correct PIN code supplied by your service provider Enter PUK code Contact your service provider to get the PUK code Enter handset lock code The default handset lock code is 0000 File does not exist or is in the wrong format Check the file type is supported by th...

Page 37: ...M approx 100MB user memory microSD up to 16GB GPS Battery 1000mA hours Lithium ion Li ion Continuous idle time Up to 250 hours 20 subject to network conditions Continuous talk time Up to 150 minutes talk time Video call 70 minutes 20 subject to network conditions Charge time Approximately 3 4 hours Battery Life Approximately 400 charge cycles Supported Files JPG BMP GIF MP3 WAV MID WMA MMF AMR MP4...

Page 38: ...nd tear b Misuse including mishandling physical damage improper installation including battery and unauthorized disassembly of the product c Water exposure to solvents or any other liquid damage d Any unauthorised repair or modification e Power surges lightning fire flood or other natural events f Use of the product with unauthorized third party products such as generic chargers g Any other cause ...

Page 39: ...th your eyes or skin Flush with water and consult a doctor Observe and obey warning signs at petrol stations airports and hospitals The operation of some medical electronic devices such as hearing aids and pacemakers may be affected by the handset Take care not to allow metal objects such as coins or keys to come into contact with the battery terminals Do not dispose of batteries in a fire Do not ...

Page 40: ...istening to audio devices can cause hearing loss Do not leave the handset discharged or disconnected for a long time otherwise your personal data may be lost Remember to make backup copies of all important data on the handset Take care when the phone is in your pocket Sitting down may damage the handset It is normal for the handset to become warm while the battery is being charged Under poor netwo...

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