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Factory Reset
WARNING!
A factory reset restores the modem to the default settings –
all remembered WiFi connections and any user customisations are erased.
Only perform a factory reset as a last resort measure or when directed
to by a Telecom Helpdesk operator.
If you must factory reset your modem, do the following:
1. While the modem is turned on, insert a paper clip into the Reset hole and press
down for 10 seconds then release.
2. The modem will reset and then restart. It may take up to 5 minutes for your
broadband connection to be re-established.
3. After a reset, you must manually reconnect each WiFi device and redo
any customisations.
14
Not Working?
If you have any difficulties:
Visit
www.telecom.co.nz/help
for a wide range of help topics.
Call the Telecom Broadband Helpdesk on
0800 22 55 98
and ask for
Set Up.
14-0 03932 DEVICE Instruction Guide TG587n 125x160 CS4_16pp.indd 13
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