Teleco Perfect Voice Tis 16, Installation Manual

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Remote Diagnostics/Administration
PVTis16S3IM
A - 3
Connecting via Internal Modem
When the Perfect Voice Tis16S3 boots, by default, the internal modem is initialized and the CONSOLE port
(COM 2) is active and set at 57600 baud. Remote programming and maintenance can be accomplished by
connecting to the internal modem. Call any Voice Mail port and after it answers,
dial #*# .
Remote Connection Diagram
Internal or external
modem with
communications
software
Any Voice Mail
port
Phone line
Accessing SCREENS
1. Call any Voice Mail port and after it answers, dial #*# to turn any port into a modem. Once a
connection has been established to the system, a password prompt is displayed on the screen. (Making a
remote modem connection while the e-mail process (EMAIL.BAT) is running will not immediately give
the PASSWORD prompt. Allow time for the e-mail process to finish and the PASSWORD prompt will
appear. The modem will stay connected during the wait. Depending on how many messages need to be
sent, wait time may exceed several minutes.)
2. Type CALLHELP at the password prompt. (If the password prompt is not displayed, you should reset
the modem. See “ Resetting or Initializing the Internal Modem on the Perfect Voice Tis16S3 ” on page
A-5. Upon successful entry of the password the DOS prompt displays with the instructions “To enter
Advanced Menus type: SCREENS”.
To enter Advanced Menus type: SCREENS.
C:\>
3. Type SCREENS at the DOS prompt to launch the SCREENS programming interface. For further
details on the SCREENS interface please refer to the System Configuration section of the Perfect
Voice Installation and Maintenance manual
. If DOS programming is required, proceed without
typing SCREENS (please refer to the Advanced Administration section of the Perfect Voice Installation
and Maintenance manual for further details).
I&M
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