Frequently asked questions
What is the range on this equipment?
Can I wear it in the bath or shower?
The Pendant alarm has a range of up to
100m, this is the approximate distance
you can be from the base unit while
wearing your alarm.
The Pendant has an excellent battery
which will last between 3 to 5 years. Your
base unit has a back up battery which will
last approximately to 48 hours.
What happens if theres a power cut?
How do I talk to you
through my alarm?
What if I’m not near the
base unit?
If you require assistance and
you are in another room to
your base unit, the monitoring
centre may not hear you.
Don’t worry, if they cannot
reach you via the base unit,
they will call your landline
once to ensure everything is
okay. If there is no response on
the landline, we will call
keyholders and the emergency
services.
When you activate your alarm,
we’ll speak to you through the
loudspeaker and microphone
on the base unit.
The Pendant is rated as IP67. An IP67
rating means that the alarm can be
dropped into a body of water up to a
meter deep for as long as half an hour.
