Guarantee
We, Teknix, undertake that if within 24 months of the date of purchase this appliance or any part thereof is proven to
be defective by reason of mechanical or electrical failure we will at our discretion repair or replace the same free of
any charge for labour, materials or carriage on condition that:
•
The appliance has been correctly installed in accordance to manufacturers’ instructions.
•
The appliance has been used for normal domestic purposes only and in accordance with our operating instructions.
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The appliance has not been repaired, taken apart or tampered with by any person not authorised by us.
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All repair work under this guarantee must be undertaken by the organisation or its authorised agents
•
Proof of purchase is available on request
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If we decide your appliance cannot be repaired, or is uneconomical to repair, we'll replace it with the same model. If that model is no
longer available, we'll discuss an alternative settlement with you.
•
We reserve the right to charge for the expense of a service call if no fault has been found with the appliance after we have inspected it.
•
All claims must be arranged via a call to us on 01759 487893. Without pre-authorisation it may result in the cost of claim not being
reimbursed.
This guarantee is in addition to your statutory and other legal rights
Exclusions
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Damage resulting from transportation, improper use, or neglect.
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Appliance outside the United Kingdom.
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Consumer replaceable items including, but not limited to, batteries, light bulbs and other consumables.
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Cosmetic damage and/or non-functional parts, which do not affect the normal use of the product including for example cabinet, scratches and rust.
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Any loss suffered as a result of not being able to use the appliance or any loss other than the repair or the replacement cost of the product.
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Accidental or physical damage
