Eco Water Monitor User Manual
11 |
P a g e
9-5939-03
7.
Troubleshooting
If the Tekelek Eco-Water Monitor
does not receive or cannot understand the RF signal from the Tekelek Eco-
Water Sensor, an error message will be displayed on the Tekelek Eco-Water Monitor
.
The error message
appears as an alternating screen showing ‘Err’ and ‘E:0?’ where? is a number.
Error codes are listed on a label on the rear of your Tekelek Eco-Water Monitor.
Error Description
To Rectify
E01
Received
reading is
inconsistent
- Check that the sensor is vertical on the tank.
- Check positioning of the sensor (ensure that the sensor is not too close to the tank
sides or internal obstructions.
- Ensure that the sensor is not tightly attached to the tank. It should be attached
such that it is snig against the supplied gasket.
- Ensure that the tank is not overfilled and that the bottom of the sensor is clean.
E02
Reading not
received after
6 hours
- Check that the sensor is within range of the monitor. Try and relocate the monitor
to a position that is nearer a window. Remember that the sensor communicates
with the monitor using an FM signal and moving the monitor plug from possible
metal obstructions can improve the signal.
- Ensure the monitor is not too close to, or obstructed by, other electrical appliances.
E03
Reading
received but
void
- Check positioning of the sensor (ensure that the sensor is not too close to the tank
sides or internal obstructions).
- Ensure that the sensor is not too tightly attached to the tank.
- Ensure that the tank is not overfilled i.e. there is a minimum of 120mm/4.7inches
free space between the sensor and liquid level.
- Ensure that the bottom of sensor is clean.
- If a bunded or double skinned tank, ensure that the sensor is located on the inner
tank.
E04
Received
reading
greater than
tank height
- Check the tank height and ensure that this information is correct on the monitor,
press the r and s keys together to view your tank configuration. If height is
incorrect, enter the SETUP mode by pressing SETUP for 3 secs, press ENTER until
you reach screen 5 and adjust the height using r and s keys. Press ENTER to save.
Press SETUP to exit Setup mode. Wait 3 hours for updated readings.
- Check the sensor is vertical and the positioning of the sensor (ensure the sensor is
not too close to the tank sides or internal obstructions.
E05 Contact
Vendor
- This is a potential hardware fault and requires contact with the vendor.
E06 Contact
Vendor
- This is a potential hardware fault and requires contact with the vendor.
