14.After-sales service description
We
take
"warm,
thoughtful,
sincere,
timely"
for
the
purpose
of
the
after-sales
service,
with
strong
technical
support,
timely
solve the problem for you need.
14.1 After sales service
Customer service through many years of service experience,
according to three main service industry actual situation,
formulated the following way:
Online services
FAQ: Set email problem solving, technical personnel
real-time answers to users of common questions.
Telephone services
Guide the way to solve customer's problems by telephone.
On-site service
Users
in
the
process
of
using
our
company's
products,if
met
the problem can't be solved through the way above, the users
should
consultation
with
customer
service
department,
customer
service department will arrange technical personnel to the
customer’s place to repair on-site and give services.
Summary of Contents for Kidde Dozer
Page 37: ......
