TECOM IG6600 Administration Manual Download Page 1

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IG6600 Administration Manual

Page

1 of 139

IG6600

Administration Manual

2010 TECOM Co., Ltd.

Summary of Contents for IG6600

Page 2: ... in the device exceeding the RF exposure requirements and void user s authority to operate the device CE Declaration of Conformity This equipment complies with the requirements relating to electromagnetic compatibility EN55022 class B for ITE and EN 50082 1 This meets the essential protection requirements of the European Council Directive 89 336 EEC on the approximation of the laws of the Member S...

Page 3: ...o upgrade your equipment in an unstable power environment This could cause unexpected damages 11 Do not work on the system during lightning storms Please disconnect all cables 12 Children don t recognize the risks of electrical appliances Therefore use or keep the equipment only under supervision of adults or out of the reach from children 13 No repair can by performed by the end user if you exper...

Page 4: ...Emergency Call 15 3 18 Extension Password 15 3 19 Fax Modem 15 3 20 Flash Analog Port SLT Flash Recognition 15 3 21 Gateway to Gateway IGW Group 15 3 22 ICD Group Hunt Group 16 3 23 IP Trunk 16 3 24 Message Waiting Indication MWI 16 3 25 Music on Hold 16 3 26 Numbering Plan 17 3 27 Pause Insertion 17 3 28 PSTN Backup 17 3 29 Registration Server 17 3 30 Service Mode 17 3 31 Station Message Detailed...

Page 5: ...4 Transfer 26 4 35 Trunk Ring Type 26 4 36 Volume Control 27 4 37 Web Management 27 5 Quick Installation 28 5 1 Connecting the IG6600 28 5 2 Wizard Setup 28 5 2 1 WAN Setting 28 5 2 2 LAN Setting 30 5 2 3 Wireless Basic 31 5 2 4 Internet Time 31 5 2 5 Numbering Plan 32 5 2 6 IP Trunk 33 5 2 7 Call Routing Table 34 5 2 8 Wizard Setup Finished 34 6 Configuration 36 6 1 Setup 36 6 2 Establish The Con...

Page 6: ...4 Time Setting 103 6 8 5 Access Control 105 6 8 6 PTC 107 6 8 7 Update Software 107 6 8 8 Reboot 108 6 9 Diagnostics 109 6 9 Logout 110 Appendix 1 Product Summary 111 Appendix 2 Feature Access Codes 114 Appendix 3 Auto Attendant and Voicemail System 118 Appendix 3 1 System Voice Prompts 118 Appendix 3 1 1 Preset Voice Prompts 118 Appendix 3 1 2 Voice Prompts Recording 121 Appendix 3 2 Flowchart 12...

Page 7: ...IG6600 is so easy to be managed and configured by its integrated web server The IG6600 system can work with any SIP based IP Phone However it is the best to work with Tecom s IP Phones IP2032 IP2061 and IP2062 to take advantages of powerful business features such as plug play all paging group paging multi line appearances etc The IG6600 has a FXS port to support traditional analog devices such as ...

Page 8: ... the Administration is required to do the following things 1 To understand the architecture resources and devices of whole environment which will be involved with the VoIP communications 2 To build a common setting file for most users 3 To configure each phone and install them into the network 4 To configure each interfaces and install them into IG6600 5 And to solve the problems that users encoun...

Page 9: ...ystem initialized and running POWER Red Blue Off Power off On Wireless LAN is active WIRELESS Blue Off Wireless LAN is idle Off PSTN Line is idle LINE 1 6 Blue On PSTN Line is active Off Phone is idle TEL Blue On Phone is active On LAN is connected Off LAN is not connected LAN Blue Flashing LAN activity present traffic in either direction Blue On WAN is connected and IP is obtained Red On WAN is n...

Page 10: ... your cable modem or to your ADSL Modem It s to connect to the remote network LAN RJ 45 connector Connects the device to your PC s Ethernet port or to the uplink port on your LAN s hub Line 1 6 RJ 11 connector Connects the device to your PSTN lines TEL RJ 11 connector Connects the device to your analog phone USB Connects to your USB storage devices USB printer or 3G dongle Power Connects to the su...

Page 11: ...aneously ring up to 24 extensions when programmed in a ICD Hunt Group or the Operator in accordance with the system service mode day or night The user can also assign a line to ring directly to an extension Incoming VoIP calls from a registered ITSP can be programmed and routed in the same manner as the analog CO FXO ports 3 3 Auto Attendant Voice Mail The IG6600 Auto Attendant can greatly enhance...

Page 12: ...sages from to the PC 3 4 Auto Provisioning WAN Management Protocol TR 069 allows an Auto Configuration Server ACS to perform auto configuration provision collection and diagnostics to this device Firmware upgrade or vendor configuration file backup can be done remotely on ACS server Select the desired values and click Save Settings to configure the TR 069 client options IG6600 also provides an Aut...

Page 13: ...unks If a digit or range of digits dialed on a Trunk line is inconsistent with the dialing extension s COS the call is denied This calling COS criteria can be applied to local calls long distance calls and specific numbers that are considered allowed in areas where other numbers may be restricted In the call restriction table it provides the following programming items From To The allowed interval...

Page 14: ...displayed on all ringing IP phones IG6600 also provide Caller ID Generation to the Caller ID equipped Single Line Telephone 3 12 Class Of Service COS IG6600 provides 8 Classes of Service COS for assignment of outside line dialing privileges Each extension may be assigned one Day COS and one Night COS The Extension COS is primarily used for restriction and control of long distance dialing COS 0 is ...

Page 15: ... numbers and lines with which Emergency Calls are sent out Any user can make an Emergency Call regardless of its Call Routing table Call Restriction and Phone Lock when they dial a pre configured Emergency Call number The numbers of Emergency Call must not collide with the numbers in Numbering Plan It allows to program 5 emergency numbers 911 is in it by default 3 18 Extension Password All extensi...

Page 16: ... an extension is uniformed If more than one call rings at the same time the first agent to go off hook will be connected to the call that has been ringing the longest For unanswered Trunk call it will be forwarded to a Reroute destination The Reroute destination can be Auto Attendant or the first member s Voice Mailbox The missed ICD Group calls are recorded in ICD Call Log It records the last 100...

Page 17: ...g FXO line calls A pause can or a combination of pauses may be stored in the dialed number Call Routing Table or a Speed Dial number It uses P or p as the Pause digit 3 28 PSTN Backup In case of power failure IG6600 automatically switches the first PSTN line to the Single line analog phone The other PSTN lines are not supported 3 29 Registration Server The IG6600 combines Proxy and Registrar serve...

Page 18: ...ference in certain features such as day night service mode This clock has the ability to automatically adjust with network NTP server through internet System Time Date can be applied to Tecom IP20xx Phone if it s on IG6600 s LAN side or on WAN side with the same Router as IG6600 s 3 34 Trunk Group The Trunk Group feature is used to assign each PSTN Trunk and IP Trunk to a specific Trunk Group Each...

Page 19: ...IG6600 Administration Manual Page 19 of 139 WAN Setting LAN Setting Wireless Basic Wireless Security Internet Time Numbering Plan IP Trunk Call Routing Table ...

Page 20: ... Yes Yes No Auto Hold Yes No Depends Call Fork Yes Yes No Call Forward Direct Yes Yes Depends Call Forward Busy Yes Yes Depends Call Forward No Answer Yes Yes Depends Call Forward DND Yes Yes Depends Call Forward Follow Me Yes Yes No Call Hold Yes Yes Depends Call Log Yes No Depends Call Park Yes No No Call Park Answer Yes Yes Yes Call Waiting Yes Yes Depends Caller Blocking Yes No Depends CO Flas...

Page 21: ...Busy When the callee has no session resource the caller will hear busy tone The caller can dial 6 to get the Automatic Callback Busy feature The confirmation tone will be heard and come back to idle status When the callee is no longer in busy status the caller will hear call back ring Disable the Automatic Callback Busy feature dial 66 4 4 Auto Hold You may enable the feature to simplify call hand...

Page 22: ...3 Type Ext VAA ICD No Time 23 Type PSWD Outside Number Time To disable dial 23 DND Call Forward Forward the calls if the extension enabled DND To enable dial 24 Type Ext VAA ICD No 24 Type PSWD Outside Number To disable dial 24 Follow Me Call Forward Forwards calls at your extension to the extension where tou are currently working To enable dial 25 Type Ext No Password To disable dial 25 Ext No Pa...

Page 23: ...le Call Waiting dial 98 4 12 Caller Blocking IP20xx can block up to 10 phone numbers from reaching you at your phone when a caller attempts to call you from one of these numbers 4 13 CO Flash FXO Line is programmed setting that will determine what flash timing will be presented to the CO PBX when the extension issues a Hook Flash command while connected to a FXO Line 4 14 Conference 3 Way The Conf...

Page 24: ...cancelled in LCD menu or web page of IP20xx 4 19 DSS EDM IG6600 supports to provide the status of the extensions and trunk lines The status can be shown on the LED of IP20xx s flexible keys For IP2061 it supports EDM module that can have 24 more keys 4 20 Feature Key Programming Feature Keys can be programmed by phone users A feature key can be programmed for line appearance To program a Feature K...

Page 25: ...Group Directory number allows an extension to broadcast a page to all assigned members of the selected paging group IG6600 provides a Paging Range to define the paged extensions LAN the all assigned extensions on LAN side are paged WAN the all assigned extensions on WAN side and the extensions are connected to the same router with IG6600 are paged Both the all extensions on LAN and WAN are paged W...

Page 26: ...perator uses a programmed key or by feature access code to change GW6000 Service Mode 79 Service Mode 1 2 3 Password Service Mode 1 2 3 Æ Day Night Time mode 4 34 Transfer Transfer is used to deliver calls at your extension to another extension It means that calls can be routed to IG6600 s system destinations an extension or an outside phone number IP20xx Phone supports Blind Transfer Unscreened T...

Page 27: ...gs of the telephone The following functions can be adjusted Ringing Handset Speaker Headset 4 37 Web Management The IP20xx is supported two level web management The Administrator has several pages to configure the IP phone User is able to configure personal information by himself User level is not including these two pages software update SIP configuration ...

Page 28: ...easily 5 2 Wizard Setup This system administrator can configure the IG6600 remotely or locally via a Web Browser When IG6600 return to default factory settings its LAN address is 192 168 1 1 and username is admin1234 password is 123456 Wizard Setup allows system administrator to select the appropriate operation mode and configure the corresponding setting step by step The following eight items are...

Page 29: ...Protocol DHCP is an Internet protocol for automating the configuration of computers that use TCP IP DHCP can be used to automatically assign IP addresses to deliver TCP IP stack configuration parameters such as the subnet mask and default router and to provide other configuration information This page shows the current existing WAN interface in this system is DHCP mode Figure 5 2 Figure 5 2 Wan Se...

Page 30: ...ou to establish your connection This page shows that the current existing WAN interface in this system is PPPoE mode Figure 5 3 Figure 5 3 Wan Settings PPPoE mode 5 2 2 LAN Setting This page Figure 5 4 allows you giving LAN IP and Subnet Mask for LAN interface You can also select to enable or disable DHCP Server and configure related settings for that mode ...

Page 31: ...able the wireless LAN interface hide the network from active scanning set the wireless network name also known as SSID and restrict the channel set based on country requirement Figure 5 5 Wireless Basic 5 2 4 Internet Time The page allows you to configure the NTP time server so the IG6600 can have correct system time It is useful such as reviewing the System Log Figure 5 6 Figure 5 6 Internet Time...

Page 32: ...ible numbering plan so that phone or trunk numbers can be customized to meet a wild range of applications It will check the numbers what you enter to prevent from conflicting among the all system resources Figure 5 7 Figure 5 8 Figure 5 7 Numbering Plan 1 Figure 5 8 Numbering Plan 2 ...

Page 33: ... 2 6 IP Trunk IG6600 can register up to 8 SIP Uplink Servers The extensions may make a call to the users of the Uplink Servers or any user in the world through the Uplink Servers Figure 5 9 Figure 5 10 Figure 5 9 IP Trunk 1 Figure 5 10 IP Trunk 2 ...

Page 34: ...n the number dialed If necessary IG6600 can automatically modify the dialed number by deleting and or inserting digits Figure 5 11 Figure 5 12 Figure 5 11 Call Routing Table 1 Figure 5 12 Call Routing Table 2 5 2 8 Wizard Setup Finished When you click Save Reboot Button at above page the wizard setup will save your setting and the wizard setup will be finished Then the system will reboot as shown ...

Page 35: ...ration Manual Page 35 of 139 Figure 5 13 Wizard Setup finished Congratulations The wizard setup of the IG6600 is complete For additional details advanced configuration or any other questions refers to the next chapter ...

Page 36: ...he same as web login 6 2 Establish The Connection Enter the IP address of IG6600 from the Web Browser A Dialogue Box will pop up to request the user to enter username and password Figure 6 1 Figure 6 1 Authentication Please enter the management username password into the fields then click the OK button default username password is admin1234 123456 When the authentication is OK the home page Device...

Page 37: ...IG6600 Administration Manual Page 37 of 139 z Mobile Network z Voice z Management z Diagnostics z Logout Figure 6 2 Device Info Summery ...

Page 38: ...re version and connection status It includes Device Info Network Info and Date Time 6 3 2 Statistics It s separated into two parts LAN and WAN 6 3 2 1 LAN In this page Figure 6 3 you can get the network statistics of the LAN and Wireless LAN interface Click Reset Statistics to clean up all network statistics Figure 6 3 Device Info Statistics LAN 6 3 2 1 WAN In this page Figure 6 4 you can get the ...

Page 39: ... Statistics WAN 6 3 3 Route In this page you can get the IP route information of the device Figure 6 5 Figure 6 5 Device Info Route 6 3 4 ARP This page shows an ARP table which maps IP network addresses to hardware addresses used by data link level protocol Figure 6 6 ...

Page 40: ...ministration Manual Page 40 of 139 Figure 6 6 Device Info ARP 6 3 5 DHCP This page shows a DHCP Leases table which shows the all used IP address under IG6600 s DHCP Server Figure 6 7 Figure 6 7 Device Info DHCP ...

Page 41: ...ontrol z Routing Static Route z Dynamic DNS z Upnp z File Server z Print Server 6 4 1 WAN There are three modes that you can give WAN IP address to IG6600 Static IP mode DHCP mode and PPPoE mode You can also enable or disable Firewall Network Address Translation NAT allows you to share one public WAN IP address for multiple computers on your LAN side In IG6600 NAT is default enabled and is not sho...

Page 42: ...to deliver TCP IP stack configuration parameters such as the subnet mask and default router and to provide other configuration information This page shows the setting of WAN interface which is DHCP mode Figure 6 9 Figure 6 9 Advanced WAN DHCP Mode The Point to Point Protocol over Ethernet PPPoE requires a user name and password that your ISP has provided to you to establish your connection This pa...

Page 43: ... disable DHCP Server and configure related settings The Static IP Lease List allows to program 32 entries to have the fixed IP address for the specified devices If needed it can also configure the second IP address and Subnet Mask for the LAN interface Figure 6 11 Figure 6 11 Advanced LAN 6 4 3 NAT It s separated into three parts Virtual Servers Port Triggering and DMZ Host ...

Page 44: ...er with private IP address on the LAN side The Internal Port can be modified if the External Port needs to be converted to a different port number used by the server on the LAN side The remote IP should be specified in the table to allow the access A maximum 32 entries can be configured Figure 6 12 Figure 6 13 Figure 6 12 Advanced NAT Virtual Servers Figure 6 13 Advanced NAT Virtual Servers Add ...

Page 45: ...e Open Ports in the firewall when an application on the LAN initiates a TCP UDP connection to a remote party using the Trigger Ports IG6600 allows the remote party from the WAN side to establish new connections back to the application on the LAN side using the Open Ports A maximum 32 entries can be configured Figure 6 14 Figure 6 15 Figure 6 14 Advanced NAT Port Triggering Figure 6 15 Advanced NAT...

Page 46: ...Settings to deactivate the DMZ host Figure 6 16 Figure 6 16 Advanced NAT DMZ 6 4 4 Security It supports IP Filtering Setup It s separated into two parts Outgoing and Incoming 6 4 4 1 IP Filtering Outgoing It allows the administrator to create a filter rule to identify outgoing IP traffic by specifying a new filter name At least one condition is needed All of the specified conditions in this filter...

Page 47: ...ne condition is needed All of the specified conditions in this filter rule must be satisfied for the rule to take effect Figure 6 19 Figure 6 20 By default all incoming IP traffic from the WAN will be blocked if it is not consistent with the incoming filter rules In fact IG6600 has opened some necessary ports such as web port sip port and rtp port to make sure that voice application can communicat...

Page 48: ...striction The administrator can add time restriction to a special LAN device connected to IG6600 The Browser s MAC Address automatically displays the MAC address of the LAN device where the browser is running To restrict other LAN device click the Other MAC Address button and enter the MAC address of the other LAN device Figure 6 21 Figure 6 22 Figure 6 21 Advanced Parental Control Time Restrictio...

Page 49: ...ntries maximum to include exclude the URL address and Port number Choose Include means the user can only connect to the URL that you add Choose Exclude means the user can not connect to the URL that you add Include and Exclude are exclusive The all entries are for the selected type Figure 6 23 Figure 6 24 Figure 6 23 Advanced Parental Control URL Filter ...

Page 50: ...atically mark incoming traffic without reference to a particular classifier Click Save Settings button to save it Note If Enable DSCP Mark checkbox is not selected all QoS will be disabled for all interfaces The default DSCP mark is used to mark all egress packets Figure 6 25 Advanced Quality of Service DSCP Marking 6 4 6 2 Bandwidth Control Bandwidth Control allows you to control WAN port s upstr...

Page 51: ...ndwidth Control 6 4 7 Routing 6 4 7 1 Static Route The Static Route allows you to add special routing rules into routing table Figure 6 27 Advanced Route Static Route Click Add to create a new Static Route Enter the destination network address subnet mask gateway AND OR available WAN interface then click Save Settings to add the entry to the routing table Figure 6 27 Figure 6 28 ...

Page 52: ...Remove to configure Dynamic DNS Figure 6 29 Figure 6 29 Advanced Dynamic DNS Now IG6600 support for two DDNS provider DynDNS org and TZO Specify the register hostname and choose the related interface Fill in the username password or email key and click Apply Save IG6600 will update the current IP with DDNS provider when click Apply Save or system reboot successfully IG6600 will also update the cur...

Page 53: ...Administration Manual Page 53 of 139 Figure 6 30 Advanced Dynamic DNS DynDNS org Figure 6 31 Advanced Dynamic DNS TZO 6 4 9 Upnp It s used to enable or disable the universal plug and play function Figure 6 32 ...

Page 54: ...ith multiple partitions may have problem to be recognized and used Figure 6 33 Advanced File Server Enter the service name and Workgroup The Workgroup is the name of the group that shares the same resources on the local network The workgroup name of windows system user must the same with the IG6600 workgroup You can check your workgroup by the following step 1 Open the Control Panel from the Start...

Page 55: ... Change windows system workgroup User can use search function in windows to connect to IG6600 file server 1 Click Search in the windows Start menu 2 Click Computers and People and input IG6600 Service Name Click Search Figure 6 36 3 The window will show IG6600 file server icon Click the icon Figure 6 36 4 Enter the user name and password that you register in the IG6600 file server Then you will se...

Page 56: ...IG6600 Administration Manual Page 56 of 139 Figure 6 36 Search ig6600 file server Figure 6 37 Input file server username and password ...

Page 57: ...inter name will be used by user to access the printer Make and model is the model name of the printer User can access the USB printer by the following step 1 Open the Printers and Faxes Window in windows system control panel 2 Select the Add New Printer link The add printer wizard window will be displayed Figure 6 40 3 Select Next on the Add New Printer Wizard Screen Select A network printer or a ...

Page 58: ...d Figure 6 41 Local or Network Printer 4 Select Connect to a printer on the Internet or on a home or office network and Input the URL http 192 168 1 1 printers tecom The 192 168 1 1 in the URL is your IG6600 LAN IP address The tecom in the URL is the Printer name Figure 6 42 ...

Page 59: ...ation Manual Page 59 of 139 Figure 6 42 Specify a Printer 5 Select the Manufacturer and model of your printer Press OK Figure 6 43 Figure 6 43 Select Printer Manufacturer and Model 6 The setup is completed Figure 6 44 ...

Page 60: ...IG6600 Administration Manual Page 60 of 139 Figure 6 44 Completing the Add Printer Wizard ...

Page 61: ...wing 6 5 1 Basic It s separated into two parts Primary and Additional 6 5 1 1 Primary This page allows you to configure the basic features of the wireless LAN interface You can enable or disable the wireless LAN interface hide the network from active scans active the client isolation disable WMM advertise and enable wireless multicast forwarding User can set the wireless network name also known as...

Page 62: ...istration Manual Page 62 of 139 6 5 1 1 Additional IG6600 supports to configure 3 additional Wireless networks Each SSID can have different name and configurations Figure 6 46 Figure 6 46 Wireless Basic Additional ...

Page 63: ...G6600 and client must press the WPS button to establish connection In PIN mode when the Access Point Pin is used client can input the PIN to establish the connection When the External Device PIN is used client device PIN can be entered in the field to establish connection Figure 6 47 Figure 6 47 Wireless Basic Additional In Manual mode you can set the network authentication method selecting data e...

Page 64: ... a LAN port This standard defines the Extensible Authentication Protocol EAP which uses a central authentication server to authenticate each user on the network WPA WPA2 The Wi Fi Alliance put together WPA WPA2 as a data encryption method for 802 11 wireless LANs WPA is an industry supported pre standard version of 802 11i utilizing the Tempoal Key Integrity Protocol TKIP which fixes the problems ...

Page 65: ...WEP data encryption Selecting Enabled enables WEP data encryption and requires that a valid network key be set and selected unless 802 1X is enabled WEP short for Wired Equivalent Privacy is a protocol for wireless LANs or local area networks This WEP is defined in the 802 11 Standard WEP is designed so security levels are maintained at the same level as the wired LAN WEP s aim is to provide secur...

Page 66: ...ess network Note The MAC addresses in the list would immediately take effect when Allow or Deny is checked Figure 6 50 Figure 6 51 Figure 6 51 Wireless MAC Filter Allow Deny 6 5 4 Wireless Bridge This page allows you to configure wireless bridge features of the wireless LAN interface You can select Wireless Bridge also known as Wireless Distribution System to connect to other wireless bridge devic...

Page 67: ...e access point set XPress mode and set whether short or long preambles are used Click Save Settings to configure the advanced wireless options Figure 6 53 Figure 6 54 Band Default setting is 2 4GHz Channel Select the appropriate channel from the list provided to correspond with your network settings All devices in your wireless network must use the same channel in order to function correctly Auto ...

Page 68: ...ta rate Multicast Rate The default setting is 54Mbps The range is from 1 to 54Mbps The rate of data transmission should be set depending on the speed of your wireless network You can select from one transmission speed or keep the default setting to have the IAD automatically use the fastest data rate for multicast packets Basic Rate Select the basic rate that wireless clients must support Fragment...

Page 69: ...field is a countdown field informing clients of the next window for listening to broadcast and multicast messages When the router has buffered broadcast or multicast for associated clients it sends the next DTIM with a DTIM Interval value Its clients hear the beacons and awaken to receive the broadcast and multicast message Beacon Interval The default value is 100 Enter a value between 1 and 65535...

Page 70: ... and interference is weak It can improve transmission efficiency WMM APSD WMM Automatic Power Save Delivery APSD is useful for VoIP phone to achieve low power consumption 6 5 6 Station Info Authenticated wireless stations and their status will be shown here Figure 6 55 Figure 6 55 Wireless Station Info 6 5 7 Power Saving The Power Saving Features provide the ability to turn off specific interfaces...

Page 71: ...f your SIM Card has PIN lock the PIN Code form allows user to enter the PIN code Figure 6 57 Figure 6 57 Mobile 3G Device 6 6 2 3G Credential Settings Before establish the 3G backup user need to configure the mobile network connection settings which provide by your service provider z Dial Number The dial number is provided by your service subscriber Please check with your subscriber z Access Point...

Page 72: ... that Include connection usage MTU Size DNS Server Figure 6 59 Mobile 3G Connction 6 6 4 3G configuration Here allows user to setup the 3G WAN interface back up configuration The instant activation will switch back to main WAN interface when it is available The WAN interface fail test mode can be WAN interface status or PING responses of DGW and DNS ...

Page 73: ...IG6600 Administration Manual Page 73 of 139 Figure 6 60 Mobile 3G Configuration ...

Page 74: ...rs z System Numbering Plan Service Mode Transmission IGW Group SMDR ICD Call Log z Voicemail General Extension Holiday Advanced z Registered Phone The configurable items for each part would be described in the following 6 7 1 Phone Use the Phone screen to configure IG6600 s phone extension authentication and configure the default linekey setting 6 7 1 1 Phone Extension The IG6600 combines Proxy an...

Page 75: ...y Start Extension Number and End Extension Number settings in Numbering Plan page Password The user password of this phone The length is up to 24 digits or characters It s used for Digest Authentication Day COS The field assigns Class of Service for day mode operation Acceptable values are 0 7 At default all extensions are unrestricted Night COS The field assigns Class of Service for night mode op...

Page 76: ...ws you to configure the default settings for IP phone s linekeys While a new allocated IP phone is registering to IG6600 IG6600 will send these settings to the phone You can select Extension Trunk Call Park Feature key and Others to these linekey Figure 6 63 Figure 6 64 It has 28 Line Keys to be configured The Line Keys 5 28 can be applied to IP2061 s EDM Auto Hold When you are using a line and pr...

Page 77: ...PSTN IP Trunk function related parameters It is separated into 6 parts z IP Trunk z Trunk Group z Answering Position z Call Routing z Call Restriction z Emergency Numbers 6 7 2 1 IP Trunk This page allows you to configure the Proxy and Register server of IP Trunk up to 8 lines of IP Trunk are supported Figure 6 65 Figure 6 66 Figure 6 67 ...

Page 78: ...IG6600 Administration Manual Page 78 of 139 Figure 6 65 Voice Trunk IP Trunk 1 Figure 6 66 Voice Trunk IP Trunk 2 ...

Page 79: ...rver It s used for Digest Authentication SIP Proxy The position of uplink SIP proxy server IP address and domain name are all supported SIP Proxy Port The SIP signal port of uplink registrar server Outbound Proxy The address of uplink outbound proxy server All sip request packet will be sent to this server that will determine their next hops Outbound Proxy Port The SIP signal port of uplink outbou...

Page 80: ...It s the assigned phone number from uplink server Outgoing Call ID It s the assigned Caller ID number from uplink server Extension Number the specified extension for the individual phone number Display Name the specified extension user name for the individual number Local Port Local SIP Port for IP Trunk SIP control signal packet Port of IP Trunk Client Local RTP Port for IP Trunk Real Time Protoc...

Page 81: ...69 Trunk Group Label This item allows you to assign physical Trunk to virtual Trunk Group And you can configure your personal string as incoming Caller ID number For six PSTN lines and eight IP lines you can choose from Group1 to Group 4 Ring Type It can identify the trunk line and the trunk group to which it belongs to Trunk Group Priority This Item allows you to define 4 Trunk Group s interior p...

Page 82: ...on Figure 6 70 Voice Trunk Answering Positions This page allows you to configure an answering position for each Trunk line s incoming call including PSTN trunk and IP Trunk You can choose Auto Attendant Operator ICD Group or manually configure the target extension phone number on Day night basis Figure 6 70 ...

Page 83: ...h length Del Insert can change the target number Destination to define the outbound call interface In the Destination field the drop list includes a particular option IGW Group When selecting IGW Group the next field I contains the founded IG6600 s name which is maintained by the IGW group and you can select a suitable IG6600 to route your calls Figure 6 71 Figure 6 71 Voice Trunk Call Routing Tab...

Page 84: ... and make a call If the TrunkAccess value is set to N the call will follow the restriction only when dialing a number directly If the TrunkAccess value is set to YN it s suitable for both operations 6 7 2 6 Emergency Numbers When they dial a pre configured emergency number any user can make an emergency call regardless of call routing table call restriction and station lock Notice The numbers of e...

Page 85: ... 139 Figure 6 73 Voice Trunk Emergency Dial 6 7 3 System Use the System screen to configure the System function related parameters It is separated into 6 parts z Numbering Plan z Service Mode z Transmission z IGW Group z SMDR z ICD Call Log ...

Page 86: ...ber can t be smaller than it End extension It s the end phone number of system internal extension All valid extension number can t be greater than it If receiving an IP20xx s Plug Play request IG6600 will allocate the first unused number from this limited region FXS Phone Number It determines the FXS phone number Operator speed dial number If dial this number the operator extension will be called ...

Page 87: ...ringing to the operator Voice mail service number If dial this number internal user can enter IG6600 s voicemail system and do some operations such as listening personal message Start PSTN Line number IG6600 provides 6 PSTN lines at most Every line has its own internal alias number You can dial these numbers directly to access PSTN trunks Start IP Trunk number IG6600 provides 8 IP Trunk lines at m...

Page 88: ...bering Plan Paging Group Start ICD Group number 4 ICD groups are defined in IG6600 The maximum phones for each ICD group are 25 If one ICD Group is assigned to Answer Position of certain line when there is an incoming trunk call extensions of the ICD group will be called and ringing While pressing Configuration in Start ICD Group number it shows ICD Group Configuration screen Figure 6 77 Figure 6 ...

Page 89: ...peed Dialing allows you to store frequently outgoing numbers There are 100 sets to configure 600 699 Extension s Class of service COS can also be checked or not Figure 6 78 Figure 6 78 Voice System Speed Dial Start Call Park Number IG6600 supports to park 4 trunk calls maximum The Call Park number can be programmed on the line keys 6 7 3 2 Service Mode This page allows you to configure the day nig...

Page 90: ...XO settings Click Save Settings button to save the new configuration Figure 6 80 Figure 6 81 Figure 6 80 Voice System Transmission 1 Audio It is used to set many Audio related options It will be applied to the all FXS and PSTN lines Country It may be used to determine not only the Caller ID detection transmission method but also ring tone cadence frequency ...

Page 91: ...nds Figure 6 81 Voice System Transmission 2 FXO It is used to set many central office line options Call Abandon Time For every PSTN FXO call system provides the facility to monitor the call status If the remote party hangs up the ongoing call must be terminated The PSTN line monitor is done by the loop break signal or busy tone The value range is Disable 100 200 1000 ms Ring Recognition Time The t...

Page 92: ... dialing The four values are 1 5 2 5 3 5 and 4 5 Ring Abandon Time It specifies the maximum time between valid ring signals from the CO PBX If the duration between rings exceed the Ring Abandon time IG6600 stops ringing the destination s and the port returns to idle 6 7 3 4 IGW Group Several IG6600s can be set into an IGW Group IGW Group s members can share the whole trunks In an IGW Group one mas...

Page 93: ...his page allows you to view the SMDR record and configure the SMDR Click View SMDR button to view the SMDR record and click Configure SMDR button to configure the SMDR Figure 6 83 Figure 6 84 Figure 6 85 Figure 6 83 Voice System SMDR Figure 6 84 Voice System SMDR Record The PSTN Outgoing Call Duration Start Time is used to estimate whether the PSTN outgoing call to be recorded If the duration is l...

Page 94: ... Configuration 6 7 3 6 ICD Call Log This page shows the Call Log for incoming call to ICD group Figure 6 86 Figure 6 86 Voice System ICD Call Log 6 7 4 Voice Mail IG6600 provides a built in Auto Attendant and Voice Mail System It is separated into 4 parts z General z Extension z Holiday z Advanced The configurable items for each part would be described in the following ...

Page 95: ...guage type It provides one or two languages to be chosen Voice Mail Email Notify with Voice Files Add attached WAV file in notifying email for leaved message Days for Keeping Voice Mail Keep days for leaving messages 0 means that the messages are kept until the users delete them SMTP Support SSL Choose Yes to support SSL SMTP Server SMTP Mail Server SMTP Server Port SMTP Mail Server port The defau...

Page 96: ...IG6600 Administration Manual Page 96 of 139 Figure 6 87 Voice Voice Mail General 1 Figure 6 88 Voice Voice Mail General 2 ...

Page 97: ...een Figure 6 89 Figure 6 89 Voice Voice Mail Extension Registration The following items will be configured in the Extension Configuration Figure 6 90 Voice Mail Enable Disable To disable this item there is not allowed to listen to the message from outside party See Appendix 3 2 3 Password Password of voice mailbox of the extension E mail Address Phone user s E mail Address Prompt Language Provides...

Page 98: ...page allows you to configure the holiday or special off duty days You can click the buttons under the table to choose pages Figure 6 91 Figure 6 91 Voice Voice Mail Holiday 6 7 4 4 Advanced This page allows you to browse upload or download voice files through IG6600 s ftp server Figure 6 92 Figure 6 92 Voice Voice Mail Advanced ...

Page 99: ...ministration Manual Page 99 of 139 6 7 5 Registered Phone This page lists the information of registered phones and provides the link to access the phone s web page Figure 6 93 Figure 6 93 Voice Registered Phone ...

Page 100: ...word z Update Software z Reboot 6 8 1 Settings System Administrator can Backup and Update the IG6600 s settings The settings can be saved from IG6600 to PC The saved setting file can also be loaded from PC to IG6600 These functions can help the system administrator to manage large amount of IG6600s efficiently Restore Default would set the IG6600 with the factory default configuration 6 8 1 1 Back...

Page 101: ...uration file Figure 6 95 Figure 6 95 Management Settings Update 6 8 1 3 Restore Default Click Restore Default Settings to restore the factory default settings This would be helpful when the settings mass up After IG6600 returns to factory default settings the wizard setup is invoked automatically when the administrator accesses to IG6600 s web server Figure 6 96 Figure 6 96 Management Settings Res...

Page 102: ...rgency Alert Critical Error Warning Notice Informational and Debugging The Log Level implies that what log level is applied to IG6600 to record the log The Display Level would just show the users the log message that they want to know As a result Display Level was just a subset of total log messages If Mode is set to Remote or Both the log messages would be sent to the specified UDP port of the sp...

Page 103: ...orm every Inform Interval Fill the correct ACS URL ACS username password and select Interface the TR 069 client is able to connect to ACS server Display SOAP message on serial console Disable Enable Connection Request Authentication The Connection Request User Name and Connection Request User Password are used for the server to initiate an ACS initiation connection Figure 6 99 Management TR 069 Cl...

Page 104: ...IG6600 Administration Manual Page 104 of 139 Figure 6 100 Management Time Setting Internet Time NTP setting 6 8 4 2 Daylight Saving Time Figure 6 101 Management Time Settings Daylight Saving Time ...

Page 105: ...efine your own DST Rule Start Time of DST The date and time to start daylight saving If Weekday is 0 it means the date to start daylight saving is at exactly the given date If Weekday is not 0 the DST starts on the Weekday on or after the given date End Time of DST The date and time to end daylight saving If Weekday is 0 it means the date to end daylight saving is at exactly the given date If Week...

Page 106: ...trator support and user The Administrator has unrestricted access to change and view configuration of your IG6600 The Support is used to allow an ISP technician to access your IG6600 for maintenance and to run diagnostics The User can access the IG6600 view configuration settings and statistics as well as update the router s software Use the password field to enter up to 16 characters Note Passwor...

Page 107: ...gure 6 105 Figure 6 105 Management PTC 6 8 7 Update Software The new released software could be upgraded from the Local PC side or remotely Click the Browse to locate the new software image file in the PC Then click Update Software to process the software update NOTE The upgrade process takes about 5 minutes to complete and your IG6600 will reboot Figure 6 106 Figure 6 106 Management Update Softwa...

Page 108: ...e 108 of 139 6 8 8 Reboot Figure 6 107 Management Save Reboot Click Reboot to reboot the IG6600 The IG6600 would automatically save the configuration before reboot so that modified settings would take effect after reboot Figure 6 107 ...

Page 109: ... status of IG6600 s FXS 1 Network Connection PASS Normally connected FAIL Connecting fail DOWN No connection 2 PSTN Line IP Trunk Line AA FXS FAILED Connecting fail or registering failure IDLE The line is idle N A The line is not available Busy The line is in use For Refresh Mode if user select automatically refresh the web page will automatically refresh for every 20 seconds Click Disconnect butt...

Page 110: ...IG6600 Administration Manual Page 110 of 139 Figure 6 109 Diagnostics 2 6 9 Logout Press Logout you can logout the IG6600 web configuration page ...

Page 111: ...ing RIP v1 v2 Static routing DHCP Server Relay Client DNS Relay NAT NAPT Virtual Server Virtual Server Port Trigger DMZ QoS IP ToS function RFC 1349 Priority queues for upstream traffic based on ToS field IP Precedence Bandwidth Control 3G 3G HSDPA dongles for WAN backup and 3G interface VoIP Protocols SIP RFC 3261 SDP RFC2327 RFC3264 Real Time Protocol RTP RFC 1889 MD5 RFC3261 HTTP digest authent...

Page 112: ...for PPP PAP CHAP MSCHAP Firewall Packet Filtering Access Control List Wireless Security Support WEP 64 128 bit encryption 802 1x and WPA WAP2 authentication MAC Address based access control WDS support Configuration Management LAN WAN management via Telnet interface or Web based browser interface Firmware upgrade available by TFTP HTTP Status display and event report from Web based management Conf...

Page 113: ...PSTN Line is idle LINE 1 6 Blue On PSTN Line is active Off Phone is idle TEL Blue On Phone is active On LAN is connected Off LAN is not connected LAN Blue Flashing LAN activity present traffic in either direction Blue On WAN is connected and IP is obtained Red On WAN is not conneced or no IP assigned WAN Red Blue Flashing WAN activity present traffic in either direction Power Requirement Input Vol...

Page 114: ... Busy Call Forward Forward the calls if the extension is busy Type 0 ICM 1 Outside 2 Both To Activate 22 Type Ext VAA ICD No 22 Type PSWD Outside Number To Cancel 22 No Answer Call Forward Forward the calls if the extension doesn t answer the call within No Answer Time Type 0 ICM 1 Outside 2 Both To Activate 23 Type Ext VAA ICD No Time 23 Type PSWD Outside Number Time To Cancel 23 DND Call Forward...

Page 115: ...ng calls from ringing at their phone To Activate 4 To Cancel 4 Call Pickup Users can answer the calls at another extension The feature allows you to easily access calls ringing via the feature access code 53 Ext No COS Following It changes the individual COS of the extension temporarily 55 phone number password Call Back Busy for IP20xx only When remote party is busy press 6 to wait call back Pres...

Page 116: ...vice Mode Selection Change Service Mode from Operator 79 Service Mode 1 3 password Service Mode 1 Day Mode 2 Night Mode 3 Time Mode Agent Log On Off It can control the status in an ICD group To Activate Log On 91 To Cancel Log Off 91 Phone Lock Unlock You can use the Lock feature to prevent unauthorized trunk calls from being made from extension To Activate Phone Lock 97 password To Cancel Phone L...

Page 117: ...IG6600 Administration Manual Page 117 of 139 99 To Cancel Page Deny 99 ...

Page 118: ...ber is incorrect please dial again AA gets non existed extension number input and allows the caller to redial 10107 The number is incorrect Please check your number and dial again bye bye AA gets non existed extension number input many times AA will drop the call 10201 Your call is in transferring please wait It s played before AA transfers the call to the transferred party 10205 The extension lin...

Page 119: ...essfully Transfer the leaving message to another mailbox well 10522 Transferring failed Fail to transfer the leaving message to another mailbox 10523 Deleting please wait Voicemail system is deleting the all leaving messages 10524 All messages are deleted All leaving message are deleted 10526 Please input new four digits number password It reminds the user how to input the new mailbox password 105...

Page 120: ...is It s to play what voice file name is entered 91000 For Language one press one For Language two press two If setting Two Languages it s played before Welcome message 91100 Beep It s played before recording any message pcmudial Dial Tone PCMU pcmadial Dial Tone PCMA g729dial Dial Tone G729 g726dial Dial Tone G726 pcmurb Ringback Tone PCMU pcmarb Ringback Tone PCMA g729rb Ringback Tone G729 g726rb...

Page 121: ... 000000 at default e Listen to the prompt press 1 to record the first language greeting File 10001 10004 Press 2 to record the second language greeting File 20001 20004 f Or press 3 directly then type 5 digits file number to directly record prompt greeting into the respective file name see Appendix 2 2 4 2 Appendix 3 1 2 2 Through FTP Server directly a All prompt greeting files are saved in vox fo...

Page 122: ...de call 11 Yes No Press Listenin g message 3 Yes No Press Transfer to operator Extension exists Yes No No 1A Hang up End Hang up End 2 10001 Hello please dial the extension number directly or press zero for the operator 19073 10210 The extension number that you entered is not installed in this system To dial another number press zero for the operator Error Times Max Try Time Error Times Max Try Ti...

Page 123: ...p End Yes No 11 Yes No 10505 The password is incorrect please try again Transfer to destination End Hang up End Hang up Error Times 3 Error Times Max Try Time 10104 10306 Please check your number and dial again Thanks for your using good bye 10506 10306 The password is incorrect please check it and try later Thanks for your using good bye Input number No Yes 10051 Please dial the phone number at t...

Page 124: ...pound key Yes 10205 10207 10210 The extension line is busy to wait for a retry please press the star key To leave a message press the pound key To dial another number press zero for the operator 10206 10207 10210 The number you dialed is not available to wait for a retry please press the star key To leave a message press the pound key To dial another number press zero for the operator 2 A Zero or ...

Page 125: ...ding 1 2 10304 Your message has been saved 3 4 or Delete voice file of temporary area End 10306 Thanks for your using good bye Hang up Message will be recorded of caller drops the call immediately after leaving message Please leave your message after the beep when finish press the pound To confirm recording press one To listening to your record press two To record your message again press three To...

Page 126: ...ber and dial again Thanks for your using good bye Error Times 3 Sorry no such a mailbox number please try again 10502 Input number No Yes Error Times 3 10506 10306 The password is incorrect please check it and try later Thanks for your using good bye Delete all messages Record personal greeting Change password Administrator s Voicemail Listening message 3B 10505 The password is incorrect please tr...

Page 127: ...ssage again Press two to listen the next message Press three to delete this message Press four to transfer this message to other mailbox Press five to listen the previous message Press pound to return to the previous menu 1 This is the last message Deletion completed Please input mailbox number More messages 10521 You message has been transferred successfully Transfer this message 10518 To confirm...

Page 128: ...28 of 139 Appendix 3 2 3 2 Deleting all Messages 32 3B 10528 To confirm the new input press one To reenter press two To cancel and return to the previous menu press the pound 10523 10524 Deleting please wait All messages are deleted 1 2 ...

Page 129: ...10533 Recordin g 10534 To listen to your greeting press one To record new greeting press two To delete the current greeting press three When finish press the pound You have no greeting recorded Please record greeting after the beep When finish press the pound Your recording is finished Is personal greeting recorded 3B Deletion completed Delete message ...

Page 130: ...ilbox Password 34 3B 10526 Please input new four digits number password 10527 10528 The new password you entered is xxxx To confirm the new input press one To reenter press two To cancel and return to the previous menu press the pound 10529 Your password has been changed 1 2 ...

Page 131: ... avoid any change to recording User input 4A No 1 2 41 4A Recording greeting for various languages 3 42 Recording process voice files 19001 Please input the administrator password 10505 The password is incorrect please try again Error Times 3 10506 The password is incorrect please check it and try later To record the first language greeting press one To record the second language greeting press tw...

Page 132: ...here are no recordings Please begin to record after the beep when finish press the pound To listen to current greeting press one To record the greeting press two When finished press the pound To record the greeting for regular office hours press one To record the greeting for out of office hours press two To record the greeting for lunch time break press three To record the greeting for holidays p...

Page 133: ...gits number voice code To cancel the input please press the pound The voice code that you entered is xxxxx To confirm the new input press one To reenter press two To cancel and return to the previous menu press the pound To listen to current greeting press one To record the greeting press two When finished press the pound There are no recordings End of messages Please begin to record after the bee...

Page 134: ...62 firmware Install PTS Run the Setup Exe in PTS Release folder First it will install the MS NET framework 1 1 first and then install the PTS application Update IG6600 Firmware 1 Press FirmWare manage IG6600 FW manage then upload firmware 2 Press refresh button to show registered device in main form 3 Selected device and press PTS action IG6600 FirmWare Update 4 In IG6600 FirmWare Update choose th...

Page 135: ...fresh button to show registered device in main form 2 Selected device and press PTS action IG6600 Configure File Update 3 In IG6600 Configure File Update choose the configure file and press update button 4 The PTS will inform IG6600 to download configure file when IG6600 register again ...

Page 136: ...IG6600 Administration Manual P 136 of 139 Receive IG6600 Configuration File 1 Select device at Main Form 2 Press Get Cfg File button ...

Page 137: ... waiting and then loading After status back to idle press IG6600 Configuration Manage at the top menu 4 Double click the item it will open the configure file as xml format And you can edit the configure file the tool which open the cfg file is the default xml edit tool on your PC ...

Page 138: ... Administration Manual P 138 of 139 5 After editing file the configuration file can send back to IG6600 by pressing Send Selected Cfg File button Show Update Log Press Tools log it will show the log of update ...

Page 139: ...IG6600 Administration Manual P 139 of 139 Set Working Time Working Time configure is for update IG6600 IP Phone pending task Press Tools Working Time ...

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