Electric Ovens rev. 1_____________________________________
EKF 412 – EKF 412 U - EKF 412 AL – EKF 412 ALU
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14. Established warranty
Tecnoeka’s products are exclusively designed for food use and are covered by warranty
complying with Laws Regulation article n. 1490 and following) for professional users such as
VAT holder customers purchasing from Distributor.
Tecnoeka’s products are professional and certified according to the IEC 60335-1 standards and
can only be sold to professional users.
With the exclusion of any additional warranty, the Seller will repair, at its sole discretion, only
those parts of its products which prove vitiated by an original defect provided that, subject to
revocation, the customer has reported the defect within 12 months from 'purchase and
reported the defect within 8 (eight) days of the discovery, in writing enclosing a copy of the
invoice, receipt or sales receipt proving the purchase.
As well as in the event that the customer is not able to produce the invoice, receipt or sales
receipt proving the purchase or are not respected the terms outlined above, the guarantee is
expressly excluded in the following cases:
1) Any failure or breakage of components caused by transport.
2) Damage caused by inadequate electrical, plumbing and gas installation than provided in the
installation manual, or by an abnormal function of the same.
3) Damage resulting from incorrect installation of the product, or installation not in accordance
with the requirements in the installation manual, and in particular damage due to failure of the
chimneys and the discharges which this product is connected.
4) Product use for purposes other than those it is intended for, as specified and resulting from
the technical documentation released by Tecnoeka.
5) Damage caused by use of the Product not in accordance with instructions contained in the
user and maintenance manual.
6) Product tampering.
7) Adjustment Operations, maintenance and repair of the product performed by unqualified
personnel.
8) Use of non-original or not authorized parts by Tecnoeka.
9) Damage or defect caused by negligent and / or reckless of the product, or in contrast with
the instructions prescribed by the instruction and maintenance manual.
10) Damage caused by a fire or other natural events and in any case any damage by accident or
addicted to any cause not dependent on the manufacturer.
11) Damage to parts subject to normal wear that need to be replaced periodically.
Also excluded from the guarantee: the painted or enameled parts, knobs, handles, mobile or
removable plastic parts, light bulbs, glass parts, seals, electronic parts, and all the possible
accessories, transport costs from the based consumer, the end user and / or purchaser to the
seat of Tecnoeka Ltd. and vice versa. The warranty doesn't include also the oven's replacement
costs and the related installation costs. The warranty excludes products purchased as used or
purchased from third parties not connected or authorized by Tecnoeka.
TECNOEKA SRL is not responsible for damages, direct or indirect, caused by the product failure,
or following to the forced suspension of use of the same.
Warranty repairs do not result in the extension or renewal thereof.
Parts replaced under warranty are in turn a guarantee of 6 months from the date of shipment,
attested by a movement document issued by Tecnoeka.
Nobody is authorized to modify the terms and conditions of guarantee or to release other verbal
or written.