AutoGRAPH-GSM • USER MANUAL
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TechnoKom © 2015
Warranty Provisions (summary)
TechnoKom, OOO, hereby secures the consumer’s rights granted by local laws within the
Russian Federation and CIS countries, and no other rights.
TechnoKom warrants the AutoGRAPH-GSM controller shall comply with TU 6811-002-
12606363-2013 (Technical Requirements) provided that the customer adheres to the
operating rules set forth in this User Manual.
Warranty period of the device shall be Thirty Six (36) months from the date when the controller
is sold (delivered) to the consumer, but it shall not exceed Forty (40) months from the date of
its manufacture.
If the warranty certificate or other document supporting the fact that the controller has been
sold (delivered) to the customer lacks date of selling, name and official seal of a dealer,
warranty period shall be deemed to start from the date of manufacture of the controller.
Customer shall have a right to repair the product in TechnoKom service centre, if any
workmanship or structural defects are found in the device within the warranty period.
Customer has a right to aftersales service and maintenance within the warranty period.
Customer has any other legal rights stipulated by the legislation of the Russian Federation
and CIS countries laws.
If the cause of breakdown cannot be identified at the moment of warranty claim application, it
is required to carry out the technical expertise, which shall last for 30 days from the date when
the customer files its warranty claim application.
Warranty does not cover any other problems that arise as a result of:
•
Violation of transportation, storage and operation rules set forth in this User Manual.
•
Unauthorized dismantling of the device if it has guarantee seals and labels.
•
Unauthorized repairs or repairs carried out by the third parties within the warranty period.
•
Unallowable change of parameters of the external electric power, misuse, abuse or
improper operation of the product as indicated by traces of electrical and/or other damage.
•
Unauthorized soldering or unauthorized attempts to connect any leads or other elements
and connectors to a circuit board of the controller as indicated by the corresponding traces.
• Mechanical damage of body or circuit board of the controller, SIM card holder, antennas,
connectors or broken wires.
• Corrosion of external or internal parts or ingress of moisture into the device as indicated
by the corresponding traces.
• Misappropriation or malicious damage of external antenna and cable.
• Damage caused by penetration of foreign objects, contaminants, liquids, or insects into
the device.
• Damages caused by high or low temperature or exposure to intensive microwave radiation.
•
Damages caused by nature, fire, social factors, casual external factors and unexpected
accidents.
• Damages caused by incompatibility of parameters or incorrect connection of add-on
devices, buses, interfaces and sensors to the controller.
• Operation of the controller at the vehicle system voltage that goes beyond the range
specified in technical specifications.
•
Damages caused by attempts to configure the controller by means of a third party program.
•
Improper functioning due to incompetent or incorrect configuration of the controller, using
either the configuration program or SMS commands.