21
Troubleshooting
Troubleshooting
If the unit does not function as intended, perform checks
using the following tables.
If the malfunction cannot be fixed even after these
checks, please contact the manufacturer.
Problems with the unit
Symptom
Possible cause/remedy
The tone arm skips
grooves, slides over the
record or does not move
The record player is not sitting
horizontally. Put the record player
on a horizontal base support.
The record is dirty or scratched.
Clean the record with a record
cleaner or play a different record.
Symptom
Possible cause/remedy
Poor tone quality, loud
static noise, sound
dropouts etc.
The stylus is dirty or worn. Clean
the stylus with a brush or replace
it.
The record is dirty or dusty. Clean
the record with a record cleaner.
The speed is incorrect.
Adjust the speed according to the
specification on the record. (33
rpm or 45 rpm)
The sound drones.
The drive belt is too loose and
must be changed.
The sound is too quiet or
loud and distorted.
The record player is not connected
to the correct input.
(see page 15)
It is not possible to
record using the
recording software
Restart the PC, check connections
Perform a computer system
restore (via "Programs",
"Accessories", "System Tools").