Proline Promass F 500 EtherNet/IP
Diagnostics and troubleshooting
221
12.4.2 Calling up remedy information
Remedy information is provided for every diagnostic event to ensure that problems can be
rectified quickly. These measures are displayed in red along with the diagnostic event and
the related diagnostic information.
12.5 Diagnostic information in DeviceCare or FieldCare
12.5.1 Diagnostic options
Any faults detected by the measuring device are displayed on the home page of the
operating tool once the connection has been established.
Xxxxxx/…/…/
Xxxxxx
P
P
P
+
+
+
+
Diagnostics 1:
Remedy information:
Failure (F)
Function check (C)
Out of spezification (S)
Maintenance required (M)
C485 Simulation measured vari...
Deactivate Simulation (Service...
Diagnostics 1:
C485 Simu...
Remedy information:
Deactivate...
Access status tooling:
Mainenance
Operation
Setup
Diagnostics
Expert
Function check (C)
Status signal:
Device tag:
Device name:
Mass flow:
Volume flow:
Xxxxxxx
12.34
kg/h
12.34
m /h
³
Xxxxxxx
1
2
3
A0021799-EN
1
Status area with status signal→ 217
2
Diagnostic information→ 218
3
Remedy information with Service ID
In addition, diagnostic events which have occurred can be shown in the
Diagnostics
menu:
• Via parameter
Diagnostic information
The fault can be identified using the diagnostic information. The short text helps you by
providing information about the fault. In addition, the corresponding symbol for the
diagnostic behavior is displayed in front of the diagnostic information on the local display.