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TROUBLESHOOTING
If your DVD player is not working properly use this guide before contacting Tesco. Before
investigating a problem, always switch off the player and any connected units.
SYMPTOM
CORRECTIVE ACTION
No power
Check if the power adapter is connected securely.
No Sound
Is the volume control turned up?
No sound or picture
(In battery operation) - flat battery.
Connect the AC adapter
Interference or
scrolling
Due to the effect of copy protection on the disc
Avoid connecting to a recorder or TV/VCR combination.
Disc will not play
Disc skips
Disc Distorts
The DVD+-RW you played should be finalized.
Ensure the disc is correctly inserted.
Make sure the disc is free from scratches & marks.
Insert a playable disc. (Check disc type and system).
Is the disc Region 2?
Cancel or change the parental lock level
You have wrongly enabled the USB process. Remove any USB
media, switch the player off and switch on again.
No forward or reverse
scan
Some discs prohibit rapid scanning or title and chapter skip.
You can’t advance through the opening credits and warning
information at the beginning of movies.
Handset
erratic/
inoperative
Point the handset at the player not the screen!
Flat handset battery, distance too far from player or
Handset too far from player or obstructed.
AFTER USING YOUR PLAYER
Remove the disc from the tray
•
Remove any USB media
•
Close the player lid securely
•
Unplug the adapter and coil the cables
•
Store the player and accessories securely, away from sources of heat and damp
•
and out of the reach of children and pets.
NEVER store the player with the lid open!
CARE AND CLEANING
Occasionally wipe the player with a lint free duster. Never clean the player with liquids
or solvents.
Do NOT clean the inside of the player tray with a cloth. Lightly blow out any dust. If your
discs skip or don’t play properly, this is more likely to be caused by damage or dirt on the
disc rather than any fault of the unit.
Clean the screen from time to time with a approved anti-static cleaner. NEVER wipe the
screen with a tissue. Use a Calotherm cloth available from opticians.
