42
Problem
Possible Cause
Try
Laundry does
not smell like
the softener**
a) Detergent was put in
the wrong compartment.
a) If detergent is put in the prewash
compartment although prewash
cycle is not selected, the product
can take this detergent during
rinsing or softener step. Wash
and clean the drawer with hot
water. Put the detergent in the
correct compartment.
b) Detergent was mixed
with the softener.
b) Do not mix the softener with
detergent. Wash and clean the
drawer with hot water.
Detergent
residue in
the detergent
drawer**
a) Detergent was put in wet drawer.
a) Dry the detergent drawer
before putting in detergent.
b) Detergent has gotten damp.
b) Keep detergents closed in an
environment free of humidity
and do not expose them to
excessive temperatures.
c) Water pressure is low.
c) Check the water pressure.
d) The detergent in the main
wash compartment got wet
while taking in the prewash
water. Holes of the detergent
compartment are blocked.
d) Check the holes and clean
if they are clogged.
e) There is a problem with the
detergent drawer valves.
e) Call the Authorised Service Agent.
f) Detergent was mixed
with the softener.
f) Do not mix the softener with
detergent. Wash and clean
the drawer with hot water.
g) Regular drum cleaning is not
applied.
g) Clean the drum regularly. For this
procedure, please see "Cleaning
the loading door and the drum".
TROUBLE SHOOTING
