20
Care and Cleaning
What?
How?
Important!
Everyday soiling on glass
(fingerprints, marks,
stains left by food or
non-sugary spillovers on
the glass)
1. Switch the power to the cooktop
off.
2. Apply a cooktop cleaner while the
glass is still warm (but not hot!)
3. Rinse and wipe dry with a clean
cloth or paper towel.
4. Switch the power to the cooktop
back on.
•
When the power to the cooktop is
switched off, there will be no ‘hot
surface’ indication but the cooking
zone may still be hot! Take extreme
care.
•
Heavy-duty scourers, some nylon
scourers and harsh/abrasive cleaning
agents may scratch the glass. Always
read the label to check if your cleaner
or scourer is suitable.
•
Never leave cleaning residue on the
cooktop: the glass may become
stained.
Boil overs, melts, and
hot sugary spills on
the glass
Remove these immediately with a
fish slice, palette knife or razor blade
scraper suitable for ceramic glass
cooktops, but beware of hot cooking
zone surfaces:
1. Switch the power to the cooktop off
at the wall.
2. Hold the blade or utensil at a 30°
angle and scrape the soiling or spill
to a cool area of the cooktop.
3. Clean the soiling or spill up with a
dish cloth or paper towel.
4. Follow steps 2 to 4 for ‘Everyday
soiling on glass’ above.
•
Remove stains left by melts and
sugary food or spillovers as soon
as possible. If left to cool on the
glass, they may be difficult to
remove or even permanently
damage the glass surface.
•
Cut hazard: when the safety
cover is retracted, the blade in a
scraper is razor-sharp. Use with
extreme care and always store
safely and out of reach of
children.
Spillovers on the
touch controls
1. Switch the power to the cooktop off.
2. Soak up the spill
3. Wipe the touch control area with a
clean damp sponge or cloth.
4. Wipe the area completely dry with a
paper towel.
5. Switch the power to the cooktop
back on.
•
The cooktop may beep and turn itself
off, and the touch controls may not
function while there is liquid on
them. Make sure you wipe the touch
control area dry before turning the
cooktop back on.
21
Troubleshooting
Problem
Possible causes
What to do
The cooktop cannot
Be turned on.
No power.
Make sure the cooktop is connected
to the power supply and that it is
switched on.
Check whether there is a power
outage in your home or area. If
you’ve checked everything and the
problem persists, contact the
service department.
The touch controls
are unresponsive.
The controls are locked.
Unlock the controls. See section
‘Locking the controls’ for
instructions.
The touch controls
are difficult to
operate.
There may be a slight film of
water over the controls or
you may be using the tip of
your finger when touching
the controls.
Make sure the touch control area
is dry and use the ball of your
finger when touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer
or cleaning products being
used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’. Do not slide any cookware
on the hob.
See ‘Care and cleaning’.
Glen
Dimplex
