Technicolor tg799 Installation Manual Download Page 4

3

 

 

LIGHTS ON THE HNG 

 

 

 

 

 

 

 

Light

 

Definition

 

Function

 

Notes

 

Status

 

Status Indicator

 

(Status has no other button 

functionality)

 

Off 

– No power

 

Green Solid 

– Normal operation  

Green Flashing 

– Device starting up  

Red 

– No internet connection

 

 

WAN

 

Wide Area Network

 

Off 

– No network connection

 

Green Solid 

– Network connection established

 

Green Fast Flashing 

– Data activity 

Green Slow Flashing 

– Trying to detect 

network connection

 

 

Internet

 

Internet

 

Off 

– No internet connection

 

Green Solid 

– Internet connection established

 

Green Flashing 

– Data activity

 

Red 

– Connection or configuration error

 

Internet light will turn on solid green when  
the HNG has acquired an IP address and  
can connect to a DNS server. It 

doesn’t mean  

you’ll have access to the internet unless  
provisioned by your Service Provider.

 

Wi-Fi 2.4GHz

 

Wireless Network 2.4GHz

 

Off 

– Wi-Fi disabled

 

Green 

– Wireless device(s) connected,  

no data activity

 

Green Flashing 

– Wireless device(s)

 

connected, 

data activity 

 

Your wireless device has to be compatible 

with 2.4G and 5G Wi-Fi standards.

 

Wi-Fi 5GHz

 

Wireless Network 5GHz

 

WPS

 

Wi-Fi Protected Setup

 

Off 

– WPS not being used

 

Green 

– WPS setup successful

 

Orange Flashing 

– WPS setup in progress

 

Red 

– WPS setup failed

 

The WPS button (C) can be used to add a new 

wireless device also equipped with WPS capability 

to your network without the need to enter any of 

your wireless settings manually.

 

Ethernet

 

Ethernet

 

Off 

– No network connection

 

Green Solid 

– Network connection established

 

Green Fast Flashing 

– Data activity

 

 

Phone 1

 

Phone 1

 

Off 

– No phone service connection established 

Green Solid 

– Phone service connection 

established

 

Green Fast Flashing 

– Phone service activity

 

 

Phone 2

 

Phone 2

 

DECT

 

DECT 

– Cordless 

Phone Base Station

 

Off 

– DECT Service not available/no cordless 

phone paired

 

Green Solid 

– DECT service available/cordless

 

phone paired

 

Orange Slow Flashing 

– DECT 

pairing in progress

 

The HNG can be put in DECT cordless phone 

pairing mode by pressing the DECT button (D) on 

the side of the device for a few seconds until the 

DECT LED is flashing. Note: a compatible DECT 

cordless phone handset is required to enjoy all the 

features (DECT cordless phone handset not 

provided here).

 

 

Summary of Contents for tg799

Page 1: ...k Gateway HNG TG799 This guide is designed to help you get started with your new HNG It relates to services being delivered over NBN FTTB and FTTN connections Please make sure you keep it in a safe place as you may find you need to refer to it again at a later date ...

Page 2: ...ll contact you to arrange a suitable time Once connected to the NBN your new home phone or broadband service will be delivered directly from the HNG This means the existing internal home wiring connected to your phone wall sockets telephone outlets may no longer deliver a working phone service For your NBN home phone or broadband service to work properly the NBN connection from your home s main te...

Page 3: ...Network Gateway HNG 02 WAN Ethernet cable white with red ends 03 LAN Ethernet cable white with yellow ends 04 Telephone cables grey x 3 05 Power supply adaptor and cable 06 Wi Fi Information label sample 01 02 03 04 05 06 ...

Page 4: ...mpatible with 2 4G and 5G Wi Fistandards Wi Fi 5GHz Wireless Network 5GHz WPS Wi Fi Protected Setup Off WPS not being used Green WPS setupsuccessful Orange Flashing WPS setup inprogress Red WPS setup failed The WPS button C can be used to add a new wireless device also equipped with WPS capability to your network without the need to enter any of your wireless settings manually Ethernet Ethernet Of...

Page 5: ...ed the HNG will search for wireless devices with WPS capability and in WPS mode to register You will have two minutes to put the other wireless devices in WPS mode D DECT DECT Paging Registration Button When pressed briefly the HNG will page all paired DECT cordless phones When pressed for 5 seconds the HNG enters into pairing mode Wi Fi Button on front of the HNG Wi Fi can be enabled short press ...

Page 6: ... data devices PC laptop smart TV to these Ethernet ports Power Connect the Power Supply Adaptor cable here Phone 1 and 2 Connect your analogue device s or home wiring to the phone ports DSL This socket is used when your NBN service is provided from your phone socket WAN This socket is used when your NBN service is provided from an NBN Connection Box ...

Page 7: ...connect to your existing working ADSL broadband service before the changeover to the NBN you will need to re activate your ADSL broadband service using your user ID and password supplied by your current ADSL broadband service provider With your home phone and or broadband service connected to the NBN and working you can now connect your Wi Fi devices The HNG has two Wi Fi networks 2 4G and 5G The ...

Page 8: ...phone service to an NBN home phone service only Page 12 Connecting a new NBN broadband service only I didn t previously have a broadband service at this address Page 13 Connecting a new NBN home phone service only I didn t previously have a home phone service at this address Page 14 Note These connection configurations assume that you previously had a home phone and or broadband service with your ...

Page 9: ...low Then follow the instructions under Step by Step Guide to Installing the HNG on page 6 2 To avoid interference and performance degradation the HNG must be connected to the main telephone socket in your premises on its own with all other internal cabling and existing telecommunications equipment disconnected e g facsimile and security alarms If required a qualified licensed cable installer or el...

Page 10: ...bling and existing telecommunications equipment disconnected e g facsimile and security alarms If required a qualified licensed cable installer or electrician can re connect your internal in home cabling as shown in the diagram 3 If you want your new HNG to operate with your existing ADSL broadband service you will need to have your user ID and password details for your existing ADSL broadband ser...

Page 11: ...10 OTHER SCENARIOS ...

Page 12: ...ling and existing telecommunications equipment disconnected e g facsimile and security alarms If required a qualified licensed cable installer or electrician can re connect your internal in home cabling 3 If you want your new HNG to operate with your existing ADSL broadband service you will need to have the user ID and password details for your existing ADSL broadband service If you need assistanc...

Page 13: ...t in your premises on its own with all other internal cabling and existing telecommunications equipment disconnected e g facsimile and security alarms If required a qualified licensed cable installer or electrician can re connect your internal in home cabling as shown in the diagram with a dotted line 3 After transition to the NBN your new home phone service will operate directly from the HNG Your...

Page 14: ... Then follow the instructions under Step by Step Guide to Installing the HNG on page 6 2 To avoid interference and performance degradation the HNG must be connected to the main telephone socket in your premises on its own with all other internal cabling and existing telecommunications equipment disconnected e g facsimile and security alarms If required a qualified licensed cable installer or elect...

Page 15: ...ions under Step by Step Guide to Installing the HNG on page 6 2 To avoid interference and performance degradation the HNG must be connected to the main telephone socket in your premises on its own with all other internal cabling and existing telecommunications equipment disconnected e g facsimile and security alarms If required a qualified electrician or licensed cable installer can re connect you...

Page 16: ...rdless Phone Pairing can be established without accessing the user interface by simply pressing the DECT button continuously for five seconds This action puts the DECT cordless base station in pairing mode the DECT light will flash Orange Next activate the pairing on your compatible DECT cordless phone to complete the action Once paired the DECT light will turn a steady green Pressing the DECT but...

Reviews: