5
Unpacking
Immediately upon receipt, carefully unpack and inspect the fixture to verify that all parts are
present and have been received in good condition. If any parts appear damaged from shipping
or the shipping carton shows signs of mishandling, notify the shipper immediately. Retain
carton and all packing material for inspection. In the event that the merchandise is to be
returned, the original carton and packing must be used. The customer will be billed for a new
carton and packing if merchandise is received without the original carton and packing.
Claims
Physical damage must be reported to the Freight Carrier or Shipping Company upon
receipt of merchandise. Damage incurred in shipping is the responsibility of the Freight
Carrier or Shipping Company. It is the customer’s obligation in the event that
merchandise is received damaged, to notify the Freight Carrier or Shipping Company
immediately. All other claims not related to damage incurred during shipping must be
made to the Dealer or Distributor within 7 days of receiving merchandise.
Returns
Returned merchandise must be in the original packing with a Return Merchandise
Authorization number (RMA) clearly listed on the shipping label. Items sent by Freight
Collect or without a RMA number will be refused. Call your sales person and request a
RMA prior to shipping. Be prepared to provide the model number, serial number and
description of the nature of the return. Shipping damage resulting from inadequate
packaging is the customer’s responsibility. Customer will be charged additional shipping
charges to return products received in non original packing and or cartons.
Purpose of Manual
The purpose of this manual is to explain the necessary steps for using this fixture properly and
to assure peak performance of said product functions. It is intended for use as a reference by a
fully qualified electrician, technician and lighting professional. This manual should never be
considered a substitute for any provision of a regulation, state and/or local code. The
responsibility of complying with all state and local laws, ordinances, and regulations in regards
to installation, maintenance, and operation of this product lies with the buyer and handler of the
product. The instructions and precautions set forth in this manual are not necessarily inclusive
of or relevant to all applications. Please read the entire manual to fully understand and safely
use this product.
