LIGHTING CONTROL CONSOLE
TECH DIRECTOR
5/29/97
page
TEATRONICS LIGHTING CONTROLS,
TEATRONICS LIGHTING CONTROLS,
INC.
INC.
In Case of Trouble
Continued...
If the dimmers respond to the console but do not go to black, it may be the control voltage (seeabove
paragraph) or it may be the idle voltage set at the dimmer pack that needs adjustment (see the owners
manual for the dimmers in use).
Load flickering is often caused by a bad output device at the dimmer pack. Intermittent control can be
caused by bad cables and dirty slide pots as well as component failure.
If, after performing these tests, you still cannot get proper operation, you may send your unit to an
Authorized Service Center near you. See the enclosed Service Center list for their locations. You may
also elect to send your unit to the factory, freight prepaid, with a note describing the specific complaint
and the results of the checks noted above. Send to:
Teatronics Lighting Controls, Inc.
Service Department
1236 Los Osos Valley Rd., Ste. G
Los Osos, CA 93402
(805) 528-6900
All units need to be scheduled for return. Customers who wish to return units for repair need to obtain
an RMA Number prior to sending their unit back to; 1) allow coordination of the technicians workload
and, 2) ensure that units
not currently supported by the factory
are not sent in without permission.
Be sure to PACK THE UNIT WELL and insure it for its replacement value. Save and reuse the original
factory packing materials, or ship it in a road case if possible.
Those who wish to do their own repairs may buy a repair kit and service manual from the factory.
Unauthorized repair such as this will void the warranty and the buyer may be charged for subsequent
factory repair, even though the product may have been defective. Call the factory service department for
any information about our service policy, ordering parts or for help repairing a unit. The number is (805)
544-3555 weekdays from 8:00 AM to 4:30 PM Pacific Time.
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