14
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TROUBLESHOOTING
Igniter pin and burner are wet
Dry off with a soft cloth
Igniter battery is incorrectly inserted Check which direction the battery
is inserted
Heating unit won’t light
Igniter pin is broken
Contact Teamson design corp. for
a replacement part
Electrode wire is loose or
disconnected
Reconnect wire to the igniter box located
inside the table behind the igniter box
Electrode wire is shorting between
valve and igniter pin
Contact Teamson design corp. for a
replacement part
Burner won’t light
while using a match
No gas flow
Check that the gas tank isn’t empty
Regulator isn’t connected securely to
the tank
Tighten regulator connection to the gas
tank
Gas flow is obstructed
Check all hoses for kinks and bends
Burner ports are clogged
Turn all gas flow connections off. Insert
an opened paperclip (or similar item) into
each of the burner ports to clear them out.
Heating unit emits a lot
of black smoke
Flame is obstructed at burner ports
Check that all burner ports are free of
any small lava rocks/pumice stones/
LavaGlass® pieces
Regulator hose is kinked
Straighten hose of all bends or kinks
Sudden drop in gas
flow
Excess flow safety valve has been
activated
Turn the control knob to the ‘off’ position.
Close the tank valve and disconnect
propane gas tank. Turn the control
knob to ‘high’; wait 1 minute. Turn the
control knob back to the ‘off’ position.
Reconnect propane gas tank. Light the
fire unit as indicated in the ‘To Light’
section of this manual.
Flame blows out easily
High or gusting winds
Increase flame to ‘high’
No gas flow
Check that the gas tank isn’t empty
Excess flow safety valve has been
activated
See ‘sudden drop in gas flow’ above
