58
Non-Warranty Repairs
Should your service not be covered by warranty, service will be completed and payment will be required without
notification or estimate of the expense unless the expense exceeds 50% of the retail purchase cost.
By submitting
the item for service you are agreeing to payment of the service without notification. Service estimates are available upon request. You
must include this request with your item submitted for service. Non-warranty service estimates will be billed a minimum of ½ hour of
labor. In addition you will be billed for return freight. Horizon accepts money orders and cashier’s checks, as well as Visa, MasterCard,
American Express, and Discover cards. By submitting any item to Horizon for service, you are agreeing to Horizon’s Terms and Condi-
tions found on our website http://www.horizonhobby.com/content/_service-center_render-service-center.
aTTENTION: Horizon service is limited to product compliant in the country of use and ownership. If received, a
non-compliant product will not be serviced. further, the sender will be responsible for arranging return ship-
ment of the un-serviced product, through a carrier of the sender’s choice and at the sender’s expense. Horizon
will hold non-compliant product for a period of 60 days from notification, after which it will be discarded.
Warranty and Service Contact Information
Country of
Purchase
Horizon Hobby Address
Phone Number /
Email Address
United States of
America
Horizon Service Center
(Electronics and engines)
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
877-504-0233
Online Repair Request:
www.horizonhobby.com/service
Horizon Product Support
(All other products)
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
877-504-0233
United Kingdom
Horizon Hobby Limited
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS, United Kingdom
+44 (0) 1279 641 097
[email protected]
Germany
Horizon Technischer
Service
Christian-Junge-Straße 1
25337 Elmshorn, Germany
+49 (0) 4121 2655 100
[email protected]
France
Horizon Hobby SAS
11 Rue Georges Charpak
77127 Lieusaint, France
+33 (0) 1 60 18 34 90
[email protected]
China
Horizon Hobby-China
Room 506, No. 97 Changshou Rd.
Shanghai, China 200060
+86 (021) 5180 9868
[email protected]
parts Contact Information
Country of
Purchase
Horizon Hobby Address
Phone Number /
Email Address
United States
Sales
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
800-338-4639
[email protected]
United Kingdom
Horizon Hobby Limited
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS, United Kingdom
+44 (0) 1279 641 097
[email protected]
Germany
Horizon Hobby GmbH
Christian-Junge-Straße 1
25337 Elmshorn, Germany
+49 (0) 4121 2655 100
[email protected]
France
Horizon Hobby SAS
11 Rue Georges Charpak
77127 Lieusaint, France
+33 (0) 1 60 18 34 90
[email protected]
China
Horizon Hobby-China
Room 506, No. 97 Changshou Rd.
Shanghai, China 200060
+86 (021) 5180 9868
[email protected]
inStructionS for diSPoSal of Weee by uSerS in the euroPean union
This product must not be disposed of with other waste. Instead, it is the user’s responsibility to dispose of their waste equipment by
handing it over to a designated collections point for the recycling of waste electrical and electronic equipment. The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in
a manner that protects human health and the environment. For more information about where you can drop off your waste equip-
ment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product.
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