Teal HYGIENIUS User Manual Download Page 2

HYGIENIUS user manual

Important safety instructions - read first

Do use only as a hand wash - DO NOT DRINK the 

water. 
Do use an electrical supply matching the product 

rating. 
Do get your Hygienius

 

electrically tested annually by a 

qualified electrician. 
Do unplug before removing the TEALtainer II. 
Do only use cold fresh water to fill your TEALtainer II.
Do TAKE CARE when handling the TEALtainer II -  

when full it weighs 11KG. If you suffer from a medical 

condition that could be adversely effected, GET 

ASSISTANCE.
Do dispose of all waste water into a sluice or foul-

water drain
Do disinfect the unit regularly - see cleaning 

procedure.
Do not use the unit if it is damaged - contact Teal.
Do not create a trip hazard with the mains cable. 

Do not use if the mains cable is damaged - contact 

TEAL.
Do not use the Hygienius

 

for the disposal of any other 

fluids or waste liquids.
Do not throw away packaging - retain for storage.
Do not store your unit in freezing conditions.

TEAL support Monday-Friday 8-5 

(Fri 1pm)

Helpline 0121 770 0593

TEAL Patents Ltd, Unit 2 Waterloo Avenue
Chelmsley Wood Industrial Estate, Birmingham B37 6QQ
Tel: +44(0) 121 770 0593. Fax: +44(0) 121 770 0385
Email: [email protected]  www.tealwash.com 

Do not drink

Do not operate 

without water

Do not freeze

Maintenance and troubleshooting

Problem: The unit will not work and there is 

no illuminated blue tap ring.

1. Check that the appliance is plugged into and 

switched on to a mains supply that corresponds to 

the rating plate at the rear of the unit.

2. Check that the unit itself is switched on. Open the 

door and locate the on/off switch on the underside 

of the power box. The blue tap indicator will 

illuminate and the automatic purge will start.

3. Check the fuse in the plug (use only a 13 Amp fuse 

to BS1362). For US models, check the fuse located 

next to the on/off switch.

Problem: The unit seems to he working but 

there is a reduced/no water flow?

1. Open the door and switch off the unit, unclip and 

remove the TEALtainer II. Disconnect the pickup 

pipe by pushing the grey tab whilst pulling upwards.

2. If the waste bag is fully inflated, empty it into a 

sluice or foul water drain. Withdraw the fresh water 

pickup pipe and check the filter for obstructions. 

New bags and filters are available from Teal.

3. Ensure that the fresh water compartment is filled 

with cold fresh water to the side indentation. Take 

care when handling the full container. Locate the 

TEALtainer II into the unit.

4. Ensure that the pickup pipe connector snaps on to 

the white spout. Switch on the unit: it will perform a 

10 second cold water purge to prime the system.

5. If water still does not flow, check the tap nozzle for 

blockages. Clean with a pin or carefully lever out 

and contact Teal for a replacement. 

Warranty

TEAL PATENTS LTD warrants that under normal use and correct 

maintenance, it will replace at no cost to the customer any defect 

in material or workmanship for a period of 2 years from the date of 

purchase on a return to factory basis.
Exclusions: Normal use must follow the guidelines given. Repairs 

required as a result of incorrect maintenance, accidental damage or 

use outside of the recommended parameters. Repairs required as a 

result of non-approved third parties maintaining the product, or any 

unapproved modifications. Repairs required to any unit which has 

been parties by a purchaser. See our terms and conditions available 

on request.
This does not effect your statutory rights.

Important: always unplug your handwash before inspecting it. 

If a problem persists, contact the Teal hotline on +44 (0)121 770 0593.

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