13
troubleshooting
System is turned
“on” but there is no
sound
System has power
but no sound
Voice is distorted
and/or signal drop-
out occurs
•
Verify AC power; the Blue
LED lights when turned
“on”
•
Check if system has
been unplugged
•
Check circuit breaker
•
Call maintenance for
assistance
•
Turn “on” microphone/
transmitter
•
Check for IR transmission,
Signal presence (Orange
LED)
•
Check the Green LED in
the sensor
•
If sensor LED is not lit
•
Sensor has been
disconnected
•
Power output to sensor
has failed (Receiver/
amplifier needs to be
replaced)
•
Check the charge on your
batteries
•
Verify that the diodes on
transmitter or sensor are
not being covered
•
Obstruction between
transmitter and sensor
Problem
Solution
contact
If your problem persists
and this guide has not
resolved the issue, call our
customer service depart-
ment for additional assis-
tance. (800) 588-0018
