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TROUBLESHOOTING

If you are experiencing any issues with your device please refer to the below table for a solution.

ISSUE

POSSIBLE CAUSE/SOLUTION

No power/function

Check if the power is switched on or off at the wall.

Check whether the power adaptor is

properly connected to the power outlet.

No sound

Check whether cables are properly installed. If they 

are, please try an alternative cable to connect to your 

TV if possible.

Check unit is out of standby mode.

No sound from Bluetooth connection

Forget the soundbar from your device and reconnect.

Function disturbance

Switch off and unplug the unit. Leave it for 2 minutes 

and switch it on again. If a particular mode is causing 

problems, please try an alternative connection to

your TV such as Optical or Bluetooth.

Remote control does not work properly

Check whether the battery has run out or not. 

Replace with a new one if necessary.

Check whether there is an obstacle in

front of the remote sensor.

Power Supply (Soundbar)

DC 18V / 1.3A

Power Supply (Wireless Subwoofer)

DC 18V / 1.3A

RMS Power

52W (Soundbar 2 x 13W + Subwoofer 26W)

Speaker Output Power

90W (So Subwoofer)

Speaker Size & Number (Soundbar)

2.0” Full range speaker x 4

Speaker Size (Subwoofer)

5”

Bluetooth Version

5.0

Bluetooth Distance

10M

Frequency Response

70HZ - 18KHZ

Working environment

-10~ +55C

Audio Input

AUX In / Line-in / USB / Bluetooth

Soundbar Dimensions

95 x 5.5 x 6.5cm

Wireless Subwoofer Dimensions

13.5 x 25 x 35cm

Net Weight (So Subwoofer)

4.45kg

PRODUCT SPECIFICATIONS

Summary of Contents for SB21204WS

Page 1: ...B21204WS Call us between Monday to Friday 8 30AM to 5PM AEST Please have your purchase receipt and the product s serial number ready For other enquiries and support please visit www teac com au TEAC Warranty Service Hotline 1300 553 315 USER MANUAL ...

Page 2: ...orms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the soundbar has been damaged in a way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen onto the soundbar the soundbar has been exposed to the rain or moisture does not operate normally or has been dropped No naked flame sources such ...

Page 3: ...s advisable to leave no more than 5mm between the head of the screw and the wall to minimize the inclination angle of the soundbar Make the holes with the corresponding drill bit according to the type of wall For a better sound experience it is advisable to place the soundbar at ear level height Verify with a level gauge that the inclination angle of the soundbar is zero degrees ...

Page 4: ... Power Adaptor AUX In cable User manual 3 5mm to 3 5mm Line In cable Subwoofer Side View Control Buttons Back View 1 Power 2 Mode short press Play Pause long press 3 Volume Next 4 Volume Previous 5 Line In 6 USB Function 7 Line out 8 AUX Input 9 DC Power Input 10 FM Antenna ...

Page 5: ... The remote control sensor at the front of the soundbar is sensitive to the remote control s commands up to a maximum of 8 metres away and within a maximum arc of 30 degrees Please note that the operating distance may vary depending on the brightness of the room ...

Page 6: ...SOUNDBAR HOOK SCHEMATIC WIRELESS SUBWOOFER ...

Page 7: ...press the Mode button on the unit to scroll to the AUX IN function 3 Turn on your television AUX stereo audio cable Rear view of the unit Troubleshooting If you are not receiving a picture or encountering interference please ensure that the AUX cable is being connected to output AUX port on your TV set This will ensure that the sound is being exported correctly If your TV does not have output AUX ...

Page 8: ...r LINE in mode Audio played through the connected device will now be heard through the speakers 3 5mm to 3 5mm Line In cable Audio device LINE IN CONNECTING TO THE MAINS SUPPLY 1 Ensure that the power supply voltage is in the voltage of 100V 240V Connecting the unit to any other power source may cause damage to the unit 2 Unwind the mains cable to its full length 3 Connect the mains plug to a main...

Page 9: ...ired manually by the user 5 If your device becomes unpaired or is unable to connect repeat the above steps The subwoofer and soundbar will wirelessly connect to each other for a surround sound experience This allows you to place the subwoofer within the corner of the room to ensure that the sound from your TV fills the room To connect them together please ensure that your soundbar is being mains p...

Page 10: ... Pause button to Play or Pause the track 4 Skip Forwards Backwards to a selected track using the remote control 5 Audio played through the connected Bluetooth device will now be heard through the speakers 1 Select and press the MODE button repeatedly on the remote control or press the Mode button on the soundbar repeatedly to enter FM mode 2 Ensure that the wire aerial on the back panel of the sou...

Page 11: ...n If a particular mode is causing problems please try an alternative connection to your TV such as Optical or Bluetooth Remote control does not work properly Check whether the battery has run out or not Replace with a new one if necessary Check whether there is an obstacle in front of the remote sensor Power Supply Soundbar DC 18V 1 3A Power Supply Wireless Subwoofer DC 18V 1 3A RMS Power 52W Soun...

Page 12: ...ermined to have a major failure Refund and exchange is not applicable for change of mind 4 Subject to the terms herein this warranty effectively covers TEAC products under the 12 Month Replacement Warranty Scheme 12 months from the date of original purchase 5 The warranty is void and warranty claims may be refused subject to the Australian Consumer Law if a The product was not transported installe...

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