34
The ink stays wet:
1. The CD/DVDs are not coated for ink jet printing. Replace the media.
2. The CD/DVDs are intended for THERMAL rather than INK JET printing.
Replace the media.
3. Too much ink is being applied to the discs. Try different
Print Quality
settings. Refer to page 27 of this manual.
The Printer gives tray errors after a disc is inserted:
1. The most likely cause is
Printer-to-Autoloader Alignment
. Refer to page 24
of this manual.
The Printer is not being recognized by the Autoloader:
1. Are all of the cables properly installed? See pages 18 and 19.
2. Was the Printer ON when the Autoloader was turned ON?
My labels are not centered on the discs:
1. Was your label artwork centered when you processed it through the TrueNet
Label Editor? (The version of TrueNet available when this manual was
written did not support the moving of imported JPEG images. You may have
to resize images in their native programs before you import them.)
2. Your Printer may not be properly calibrated. Refer to page 33 of this
manual.
The Printer is printing in areas of the discs that are not coated:
1. Adjust the labels inside and/or outside diameter limits using the
Options
–
Settings
f
eat
ure
of
TrueNet
’
s
Label
Edi
t
or.
Ref
er
t
o
page
37
of
t
hi
s
manual
.
