57
Troubleshooting
SYMPTOM CHECK
ITEM
The player cannot play.
Make sure the disc is loaded in.
Make sure the disc is not dirty or warped.
Make sure the player’s region code is the same as the region code
of the DVD disc.
Make sure water condensation has not occurred. If it occurs, take
out the disc and leave the player on for at least one hour.
There is no sound.
Make sure the system connection is correct.
Make sure the sound setup of the DVD disc is correct.
Make sure the disc is not dirty or warped.
Clean or replace the disc.
Make sure the speakers are not muted.
In the TV mode, set the correct sound mode.
LCD has no display.
Make sure the unit is turned on and the connections are correct.
Make sure the power adapter is correctly connected.
Cannot continue to play and play
a section repeatedly.
Make sure it is not in repeat status.
Make sure the disc is not dirty or damaged.
There is no picture or picture
jitters up and down Unsteady.
Check if the connections with the external AV signal source are
correct.
Correctly set the items in the picture menu.
Check if the video type input signal is not corresponding to the
unit.
Make sure the unit is turned on and in the correct video type.
The remote control does not
work.
Make sure there are no obstructions between the remote control
and the player.
Make sure the remote control is pointing at the player.
Make sure the batteries are inserted and the polarity is correct.
Make sure the battery is not weak.
Other Notes:
Static or other external interference may cause the player to behave abnormally. If this occurs, unplug
the power-supply cord from the outlet and plug it in again to reset the player. If the problems persist,
then please disconnect the power and consult a qualified technician.